IU Hotel (Xi'an Bell and Drum Tower Huimin Street Store) Reviews

The room was big and comfortable. The subway station is just in front of the hotel, but you can also walk to the main tourist attractions too. Very nice!

The front counter staff was excellent even with our broken Mandarin skills. We arrived at 9 and they quickly got our room ready so we could check in early. The metro is right in front which a a great bonus. Staff directed us to the street around the corner for food which was amazing. We are in 4 different restaurants in the area for cheap. There is a Muslim mixed community so you can get some of the food items without going to Muslim Quarter. Cheaper and tastier from what our driver said. Lots of little shops close by. See photos below. Prices were good. Laundry machines free to use. Detergent is 6 CNY. Small area to sit and eat as well in lobby. A few points complaint is room was not as clean with some garbage still in ground. We only had 3 towels initially for a booking of 5 but they quickly gave us more. So if you need anything just ask. Would have been nice to have more than 2 water bottles though. Tea and coffee was not replaced after first day. We forgot to ask for more so partially our fault but would have been nice to have they do it without asking. Our beds were also not made when they cleaned our rooms. Not a bit deal but odd. The shower doesn't drain fast enough so I roved the covers and that solved the issue. Air conditioning was great. Luggage storage also available which helped as we didn't leave until evening. The main downtown is only a few minutes subway ride away.

The Location of the hotel is great, near to metro station and bell tower. however, during winter, the air conditioning is centrally controlled and thus we were unable to adjust the temperature and had to open the window because the room was getting too warm. The receptionist service was subpar and not sure if one of the staff was new but we had to get our room card re-activated EVERY SINGLE DAY since we were staying for more than 1 night which was a first for me, never heard of such a thing. A washing machine was available for use but no detergent was provided neither was there a dryer. Parcels delivered were thrown on a shelf together with other people's parcel and we had to search through the shelf for our parcel which I thought was slightly unsafe as anyone could claim the parcel as theirs. However, for the price and the location, this hotel is still considered okay. Only stay here if you have no expectations for customer service and are only looking for an affordable and convenient hotel. I would rather pay slightly more for a better hotel with better staff and amenities.

It was fine - they gave water, and changed towels every day. But people smoked in the corridor, and the room was not cleaned during the stay

Great location very close to the city’s center. Very clean rooms comfortable rooms. Fair price. great coffee on the last floor. Had a great time here!!!

Location is good, apart from that there is no good thing about this place. I would NOT recommend this hotel.

This is a small hotel which is literally 20 meters from Qiaozikou metro station. Staff and service are excellent. We stayed in a family room. Foreigners have no problems staying in this hotel. Will recommend to travelers who are on a budget.

Superb location, just in front of entrance to metro & close to Muslim quarter. 1,5m bed is enough for the couple, bathroom is also spacious. The staff does not speak English, but they are ready to help via translator. The only drawback was bathroom, where I found a lot of hair. Anyway, recommending this place for your stay in Xian.

Front desk staff are very attentive and helpful. Helped us extend a night with ease. Pillow had a small stain on it and it’s small, but comfortable. No smells and food AC system.

Great value choice, convenient and helpful staff in a lively neighbourhood of Xi’an.

Very friendly and helpful reception staff who helped me out, very grateful

The room was clean and spacious enough, the little café at the top was nice. The metro is right outside the door.

Close to streets with great food in the muslim quarter and to the city wall. Very much enjoyed my stay here.

Good location and friendly stuff. Cost effective too.