The front desk service is very good, the room is clean and hygienic, or the smart small robot, the location is from the subway station B
20 meters out of the mouth, very close, you can also park, very satisfied with the service, good, satisfied, praise
First time staying here, saw high ratings online. I decided to come and experience it, and it was worth the trip. The hotel is next to the Northwest Commercial Center and there are many food options downstairs. The front desk staff, Mr. Li, provided very good and enthusiastic service, and was responsive to every request. The mineral water was unlimited. The call was connected in one second, and the guest listened to my request patiently. I have to give a thumbs up. The room was clean and comfortable, the bed was soft and comfortable, the room had good lighting and was very quiet. I brought my baby with me, and they also gave me children's toiletries. Parking is convenient around here. You can borrow reading books at the front desk. There is also a shadow puppet show when you leave. I will come again next time. It is worth recommending.
Hotel near Zhonggulou Square (Downtown),Xi'an31% of visitors choose this area
GGuest User2025.06.21
1. The rooms are clean and hygienic, the appearance is clean and tidy, the night is comfortable to sleep, the room has a small intelligent voice, you can play music, control the switch lights, air conditioning!
2. The hotel has a laundry room and gym, suitable for travel and sports.
3. The front desk customer service staff has an excellent service attitude, worthy of praise 👍! The hotel staff is dedicated and the room is spotless.
Highly recommend friends to Xi'an!
Hotel near Zhonggulou Square (Downtown),Xi'an31% of visitors choose this area
GGuest User2025.07.24
It is very close to the subway station, which is very convenient. There is a small road next to it that allows you to walk directly to the Drum Tower. There are many delicious foods on the first floor. The best thing is that the service attitude of the lady at the front desk is also very good.
Hotel near Zhonggulou Square (Downtown),Xi'an31% of visitors choose this area
HHaitangグッو2025.07.09
Staying at this hotel for the first time, I feel very good. The front desk service was very good and helped me upgrade the room and gave breakfast. The hotel is located on a high floor and very quiet. The hotel room is very comfortable. The hotel is located near the subway entrance and it is very convenient to pass. Friends worth traveling to stay. Very recommended. Come back next time.
Hotel near Zhonggulou Square (Downtown),Xi'an31% of visitors choose this area
GGuest User2025.05.31
Location is very convenient, line 2 exit H. Line 2 goes direct to high speed train station.
Very near bell tower and Muslim quarters. Lots of eateries around. Many local shops selling handphones and photography equipment nearby.
Lots of shops offer tour trips, easy to book.
The rooms are new and clean with free laundry room for self service.
Hotel near Zhonggulou Square (Downtown),Xi'an31% of visitors choose this area
SSiqingmiyu2023.10.16
After staying for 5 days in a row, the toilet base in the first room leaked. On the third day, I told the front desk and they changed the room.
After changing rooms on the third day, I went hiking in the evening and was unable to stay. When I came back on the fourth day, a cigarette butt appeared out of thin air in the room.
On the 5th day, I went to ask the front desk and said that maybe the new aunt didn't pay attention. Then the front desk manager said that they would change our room. I said no, and then said that they would change us to new linens. I said that would be fine. As a result, when I came back from playing in the evening, I didn't change it.
I called the front desk and asked, but the front desk said they couldn't change her and the aunt was off work.
I don’t know if the front desk didn’t inform the aunt, or if the front desk informed her, but the aunt didn’t do anything.
If informed, the manager only informed and did not follow up on the follow-up progress.
Quite disappointed
First of all, the location is less than one kilometer away from the subway station, which can be walked for ten minutes. It is also near the Daming Palace, so the location is relatively good.
Then let's talk about the environment. If the environment is good at first glance, it is good overall, but there are several fatal flaws. First, there is something on the toilet that looks like tape? I don't know what it is, so I didn't dare to touch it, so I just put it on the toilet seat. I contacted the front desk and she said she could help me check it, but I didn't do it because I thought it was troublesome. This is okay, but the night before I left, I was watching my phone on the bed, and a bug that was about the same size as my earphones, it should be a bedbug, was lying next to me. I didn't know where it came from, and it scared me. It was really scary. I quickly got rid of it and didn't take a photo. But I didn't tell the front desk when I thought I was leaving the next day.
The good thing is that the cleaning is done every day, which is not bad, but I suggest that you can give a sign so that you can hang a sign when you need to clean it, so as not to be impolite to clean it directly. This is still good. In other stores before, they didn't clean it without contacting.
The facilities are OK. After all, the price is right. Such configuration is barely enough, but the TV can't be watched and there is no Internet.
The service is also very enthusiastic, and the brothers and sisters at the front desk are also very good.
Overall, it's OK, but the hygiene still makes me a little scared. The weather will be hotter in the future, so I hope you can pay more attention.
Outstanding
864 reviews
9.5/10
Price from
£21
per night
Check Availability
See All 3-Star Hotels in Xi'an Xincheng District
Frequently Asked Questions
How do I book a hotel on Trip.com?
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.