Youth Sunshine S Hotel (Xiamen Zhongshan Road Ferry Terminal) Reviews
Youth Sunshine S Hotel (Xiamen Zhongshan Road Ferry Terminal)
4, Zhi, No.18 Hubin South Road, Siming District, Xiamen, Fujian, 361004, ChinaView Hotel Details
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Youth Sunshine S Hotel (Xiamen Zhongshan Road Ferry Terminal) Guest Reviews
4.5/5
Good
795 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(795)
Positive reviews(754)
Reviews with photos/video(123)
Friendly front desk staff(59)
Classy environment(49)
Quiet & comfortable(45)
Easy to get around(42)
Delicious breakfast(38)
Close to scenic area(21)
Strange smell in room(11)
Tasty coffee(8)
Negative reviews(41)
Yougushiderenwu
Cozy Double Room
Stayed in Oct 2023
Business travellers
3 review
5.0/5
Outstanding
Posted on Oct 31, 2023
The location is good. It's very close to Zhongshan Road and the ferry to Gulangyu Island. If we didn't know the way, the front desk would patiently guide us and provide us with travel routes. The room was quiet and comfortable, and the lady service at breakfast always made us feel like home.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your perfect review, recognition and praise for us in all aspects. The location of Youth Sunshine S Hotel (Ferry Branch) is moderate. The hotel is adjacent to Vientiane City, Zhongshan Road, Robinson Shopping Center, and a movie theater. It has everything you need for food, drink, entertainment, and a warm and comfortable living environment. It is favored by many guests. We have always been dedicated to creating a warm and comfortable living environment and friendly atmosphere for our guests. Sincerely looking forward to your visit again!
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Guest User
Guestroom (2 beds)
Stayed in Mar 2023
Other
2 review
1.2/5
Posted on Mar 20, 2023
The service attitude of this hotel is really bad. As a tourist city, Xiamen came here for the first time with 5 friends and booked three rooms. Since we arrived at the hotel around 23:00 in the evening, I asked about the hotel's environment. After basic communication such as the area and whether there were windows, the receptionist looked impatient and spoke in a tough and fierce tone as if she owed her a debt. The result was even more speechless:
1. After checking in, I put my luggage back and prepared to go back to the lobby to wait for my friends to find food. Good guy, the woman at the front desk and the security guard told us that we were foreigners coming to have sex, and they scolded us privately for at least three minutes. After they finished speaking, I walked down the stairs and asked them if they were scolding us. They denied that they were scolding other guests yesterday, but according to the scolding situation, it was us. I said: "Even if you are serving other customers, you shouldn't be like a **, commenting on others without any quality at all. It will be uncomfortable for any customer to hear." The three of them were cursing and discussing. I have some recordings.
2. Don’t drink the mineral water in the room. I bring my own tea and a kettle to make tea when I travel. I wanted to boil some water for tea in the evening, but I found that the cap of the mineral water bottle in my room (203) was loose, and it became a little cloudy when it was filled up, so I didn’t dare to drink it. Later I bought a 5L bucket of water to drink. When I checked out the next day, since the high-speed train time was after 14:00 in the afternoon, I wanted to borrow an electric kettle to boil some water in the lobby after checking out. The waiter was also unable to communicate with me, his attitude was extremely poor, and he had no sense of service at all. . I said that I could borrow a kettle or a hot water kettle that was available at the front desk to make sure there would be no impact. We brought our own water. It happened that my friend caught a cold at the beach the day before and felt a little uncomfortable and wanted to drink some hot water. It feels like the first thing the receptionist here realizes is: "I don't have it, no, no, no, no, whatever you want."
3. I won’t talk about the space and smell inside the hotel. Because for a house at this price, you have to accept this environment.
All the above are objective facts. I hope the friends who come to play will not step on the trap.
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Original TextTranslated by Google
Response from Property: Dear customer, first of all, thank you for your stay. Secondly, we have also thoroughly investigated the overall monitoring of this incident. The girl at the front desk is not impatient with you. If the documents are not complete, you really need to apply for a new check-in certificate before you can check in. We can't check in even with ID. We hope to understand that the girl at the front desk doesn't have this right. What our staff was discussing was the content of the mobile phone video, which caused misunderstandings. It was also our poor management that allowed the staff to chat, which led to these misunderstandings. It may cause misunderstandings and bring unpleasantness to you. The mineral water in our room is newly replaced after check-out, so you can use it with confidence because our lobby is equipped with a free hot water self-service machine and our local specialty scented tea with a 24-hour constant temperature** If it can be used, there will be no extra spare kettles. If there are, we will provide them to you as soon as possible. If it causes you any inconvenience, we will also take your opinions and make corrections. The last problem is because of the Xiamen area. The geographical location is limited, and the room size is already larger than the hotel in the tourist area near Zhongshan Road. Or if you have the opportunity, you can experience our better room type. The room space will be larger and more comfortable. We will cause you no misunderstanding and inconvenience. I'm really sorry. Finally: I wish you a happy life.
Response from Property: 您好!“非常抱歉給您帶來了不愉快的入住體驗,我們深感遺憾。,房間窗户問題我們也會加強優化,因為我們靠近海邊的房間沒有那麼乾燥希望理解,至於房間吵因為空調外機這個沒辦法避免,我們前台24小時有人有事都是第一時間處理。我們明白這遠遠沒有達到您對我們的期望,希望給我們一個機會來重新贏得您的信任。再次為給您帶來的不便表示誠摯的歉意,並期待您在未來的日子裏能再次選擇我們,讓我們有機會為您提供更好的服務。
Response from Property: 尊敬的賓客,感謝您的滿分點評,對我們各方面的認可和讚美,青年陽光S酒店(輪渡店)的地理位置適中。酒店毗鄰萬象城、中山路,羅賓森 購物中心,吃喝玩樂影院,一應俱全,温馨舒適的旅居環,受到眾多賓客的青睞。我們一直以來都用心為賓客創造温馨舒適的旅居環境以及友好的氛圍。衷心期待您的再次光臨!
Response from Property: 尊敬的賓客,感謝您的滿分點評,對我們各方面的認可和讚美,青年陽光S酒店(輪渡店)的地理位置適中。酒店毗鄰萬象城、中山路,羅賓森 購物中心,吃喝玩樂影院,一應俱全,温馨舒適的旅居環,受到眾多賓客的青睞。我們一直以來都用心為賓客創造温馨舒適的旅居環境以及友好的氛圍。衷心期待您的再次光臨!
Response from Property: 尊敬的賓客,感謝您的滿分點評,對我們各方面的認可和讚美,青年陽光S酒店(輪渡店)的地理位置適中。酒店毗鄰萬象城、中山路,羅賓森 購物中心,吃喝玩樂影院,一應俱全,温馨舒適的旅居環,受到眾多賓客的青睞。我們一直以來都用心為賓客創造温馨舒適的旅居環境以及友好的氛圍。衷心期待您的再次光臨!
Response from Property: 尊敬的賓客:您好!“非常抱歉給您帶來了不愉快的入住體驗,我們深感遺憾。因為這事老城區的房子房間格局無法更改,所以部分無窗,我們也會加強優化,保證房間通風 。早餐也是在1樓位置不大,但是大堂桌子都可以就餐,希望理解,我們明白這遠遠沒有達到您對我們的期望,希望給我們一個機會來重新贏得您的信任。再次為給您帶來的不便表示誠摯的歉意,並期待您在未來的日子裏能再次選擇我們,讓我們有機會為您提供更好的服務。”
Response from Property: 尊敬的賓客,感謝您的滿分點評,對我們各方面的認可和讚美,青年陽光S酒店(輪渡店)的地理位置適中。酒店毗鄰萬象城、中山路,羅賓森 購物中心,吃喝玩樂影院,一應俱全,温馨舒適的旅居環,受到眾多賓客的青睞。我們一直以來都用心為賓客創造温馨舒適的旅居環境以及友好的氛圍。衷心期待您的再次光臨!
Response from Property: 尊敬的賓客,感謝您的滿分點評,對我們各方面的認可和讚美,青年陽光S酒店(輪渡店)的地理位置適中。酒店毗鄰萬象城、中山路,羅賓森 購物中心,吃喝玩樂影院,一應俱全,温馨舒適的旅居環,受到眾多賓客的青睞。我們一直以來都用心為賓客創造温馨舒適的旅居環境以及友好的氛圍。衷心期待您的再次光臨!
Guest User
Simple Double Room
Stayed in Dec 2024
Business travellers
10 review
5.0/5
Outstanding
Posted on Dec 7, 2024
房間乾淨衞生,前台小哥服務很贊~ 環境也挺好 晚上還是很安靜的
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Response from Property: 尊敬的賓客,感謝您的滿分點評,對我們各方面的認可和讚美,青年陽光S酒店(輪渡店)的地理位置適中。酒店毗鄰萬象城、中山路,羅賓森 購物中心,吃喝玩樂影院,一應俱全,温馨舒適的旅居環,受到眾多賓客的青睞。我們一直以來都用心為賓客創造温馨舒適的旅居環境以及友好的氛圍。衷心期待您的再次光臨!
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。沒給您一個好的入住體驗衞生方面我們會加強培訓,我們也會繼續努力希望下次入住得到您的滿分點評,感謝您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務及衞生質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Superior Double Room
Stayed in Nov 2024
Couples
4 review
5.0/5
Outstanding
Posted on Nov 19, 2024
酒店地理位置很好,離八市、萬象城這些都很近,房間乾淨,床品舒服。
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Response from Property: 尊敬的賓客,感謝您的滿分點評,對我們各方面的認可和讚美,青年陽光S酒店(輪渡店)的地理位置適中。酒店毗鄰萬象城、中山路,羅賓森 購物中心,吃喝玩樂影院,一應俱全,温馨舒適的旅居環,受到眾多賓客的青睞。我們一直以來都用心為賓客創造温馨舒適的旅居環境以及友好的氛圍。衷心期待您的再次光臨!
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定我們一直致力於為每一位賓客打造温馨舒適的入住環境,提供貼心周到的服務。看到您在我們酒店度過了愉快的時光,我們感到無比欣慰和自豪期待與您再次相聚,共同續寫這段美好的旅程。再次感謝您的支持與厚愛,祝您一切順心如意,幸福安康!
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。沒給您一個好的入住體驗衞生方面我們會加強培訓,我們也會繼續努力希望下次入住得到您的滿分點評,感謝您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務及衞生質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Response from Property: 尊敬的賓客,感謝您的滿分點評,對我們各方面的認可和讚美,青年陽光S酒店(輪渡店)的地理位置適中。酒店毗鄰萬象城、中山路,羅賓森 購物中心,吃喝玩樂影院,一應俱全,温馨舒適的旅居環,受到眾多賓客的青睞。我們一直以來都用心為賓客創造温馨舒適的旅居環境以及友好的氛圍。衷心期待您的再次光臨!