Vala Toms Cliff - stream - tracing Hotel (Siguniang Mountain Scenic Area Store)

Vala Toms Cliff - stream - tracing Hotel (Siguniang Mountain Scenic Area Store) Reviews

Vala Toms Cliff - stream - tracing Hotel (Siguniang Mountain Scenic Area Store)

No. 24 Changpinggou, Xiaojin, Sichuan, ChinaView Hotel Details
Vala Toms Cliff - stream - tracing Hotel (Siguniang Mountain Scenic Area Store)
Vala Toms Cliff - stream - tracing Hotel (Siguniang Mountain Scenic Area Store)Vala Toms Cliff - stream - tracing Hotel (Siguniang Mountain Scenic Area Store)Vala Toms Cliff - stream - tracing Hotel (Siguniang Mountain Scenic Area Store)
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Vala Toms Cliff - stream - tracing Hotel (Siguniang Mountain Scenic Area Store) Guest Reviews

4.6/5
Very Good
864 review
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(864)
Positive reviews(839)
Reviews with photos/video(441)
Delicious breakfast(130)
Loved the view(98)
Tasty restaurant(94)
Friendly front desk staff(84)
Close to scenic area(82)
Well decorated(56)
Well designed(51)
Excellent afternoon tea(22)
Negative reviews(25)
sellyna
Smart Room - Mountain-View (2 Beds) (French Window, Floor Heating)
Stayed in Jan 2025
Family
1 review
4.2/5
Very Good
Posted on Feb 18, 2025
I stayed 1 night and choose floor heating room. The room is clean & spacious. Bathroom is clean and has smart toilet, for my daughter who cant be use squat toilet. This is good. It has TV and wifi. The staff was very friendly, i ask mi fan and coffee. Also ask oxygen, she gave me free🙏🏻😄 xie xie ni. If you want to go to shuangqiaoguo scenic spot it is 8km from the hotel you can ask local taxi it only 45rmb for 3 ppl. You can get breakfast and dinner here. If you cant eat spicy food. You can ask like yang chow fried rice or soup. Nice place for stay. Only the staff cannot speak english, so it is a little difficult for international tourist like us. But you can communicate with google translate.
Response from Property: 感謝您對酒店的詳細評價和反饋！很高興聽到您和您的女兒對房間的設施感到滿意，尤其是地暖、智能馬桶以及乾淨寬敞的環境。我們一直致力於為客人提供舒適的住宿體驗，您的認可是對我們最大的鼓勵。關於餐飲需求，我們很高興能夠為您提供適合您口味的食物，比如揚州炒飯和湯。我們會繼續努力滿足不同客人的飲食偏好。對於語言溝通的問題，我們深表歉意。雖然我們的員工英語能力有限，但我們會盡力通過其他方式（如翻譯工具）為您提供幫助。您的建議對我們非常重要，我們會考慮加強員工的英語培訓，以便更好地服務國際遊客。再次感謝您的理解和支持，期待您下次光臨！如果有其他需求或建議，歡迎隨時告知我們。祝您旅途愉快！🙏🏻😊
Tosapol P.
Spring Harmony Mountain-View Double Bed Room (Humidifier, As Fresh As Spring Rain, Heated Floor)
Stayed in Nov 2024
Family
9 review
4.5/5
Great
Posted on Dec 25, 2024
I like the heater at the floor to keep our loom warm and also the dinner with yak hot pot it’s very nice
Response from Property: I am really excited to see the simple yet profound comments from the guests, and they recognize our service so much. We at the hotel strive to provide the most considerate and meticulous service to every guest and bring every guest a super value experience. Our hotel is a young and vibrant hotel, showing its unique charm to guests with its simple style and warm and considerate service. Your encouragement is the greatest support and encouragement to the hotel. We will serve every family member attentively and look forward to meeting you next time.
Anonymous User
Qing Lan Cui Mountain-Adjacent Twin Room (Floor Heating, Comfy Sleep Bedding, Modern Minimalist)
Stayed in Dec 2024
Travel with friends
20 review
5.0/5
Outstanding
Posted on Feb 17, 2025
The floor heating is good,food is delicious, near the hotel have convinced store
Response from Property: ❤電動窗+地暖❤看到客官簡單而又深厚的好評真的是好激動呢，而且還這麼認可我們的服務~酒店的我們力求為每位客官提供最貼心細緻的服務，為每位客官帶來超值的體驗。我們酒店是一個富有年輕活力的酒店，以簡約的風格、温馨體貼的服務向客官展示酒店的獨特魅力。客官的鼓勵是對酒店最大的支持和鼓勵，我們會用心服務好每一位家人，期待和您的下次相遇。
Anonymous User
Family Friendly Smart Room (Window, Floor Heating)
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 5, 2024
The hotel is located on the hill where you can enjoy the mountain view and only 15 minute walk to city center. One thing, i want to highlight is their service. The staff is very attentive and supportive to the request. Highly recommend
Response from Property: Dear guest, we are extremely grateful for your enthusiastic recommendation and detailed praise. Our hotel's prime location on the hill, offering the magnificent mountain view and convenient access to the city center, is indeed one of our cherished features. However, it is your special mention of our attentive and supportive staff that truly warms our hearts. We take great pride in our team's dedication to fulfilling every guest's request and ensuring a memorable stay. Your kind words will inspire us to maintain and even exceed this level of service. We look forward to welcoming you back in the future and continuing to provide you with an outstanding experience.
Monica3
Guestroom
Stayed in Aug 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 21, 2024
We had a very pleasant stay here. The staff was really helpful and the room facility and the view is perfect with mountain. Especially the staff name called Zhang sitong can speak english very well and help us alots for car booking and necessary translation. 🤩 Thank you 🤩
Response from Property: thank you sir，we can help you is very happy，your praise for the scenery is like a confession of love to you beloved .Welcome to come back later
Guest User
Smart Room - Mountain-View (2 Beds) (French Window, Floor Heating)
Stayed in Sep 2024
Family
11 review
4.2/5
Very Good
Posted on Oct 30, 2024
Clean and comfortable rooms Good and convenient location Good breakfast
Response from Property: ❤Free charging pile❤Hello! Thank you for choosing Fanlatu Hotel (Siguniang Mountain Scenic Area Branch). No matter how many advertisements there are, word of mouth is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal experience of each guest. As long as you come to the hotel, it is us. As a distinguished guest, we are willing to do our best to make your trip to Mount Siguniang easy, pleasant and smooth. We look forward to your visit again and experience the unique charm of Mount Siguniang. Wish you all the best
LONG
Spring Harmony Mountain-View Double Bed Room (Humidifier, As Fresh As Spring Rain, Heated Floor)
Stayed in Feb 2025
Couples
5 review
3.2/5
Posted on Mar 21, 2025
The bathroom stinks and the toilet broke down next morning without flush… it’s a bit disappointing
Response from Property: ❤免費充電樁❤您好！感謝您選擇梵拉圖酒店（四姑娘山景區店），再多的廣告，不如大家的口口相傳，我們向來重視口碑宣傳，更加重視每一個客人的切身感受，衹要您來到酒店，就是我們的貴客，我們願意盡最大的努力，讓您的四姑娘山之旅變得輕鬆愉快順心，期待您的再次光臨，感受四姑娘山不一樣的風采。祝：一切順利
Lenny2493
Spring Harmony Mountain-View Double Bed Room (Humidifier, As Fresh As Spring Rain, Heated Floor)
Stayed in Feb 2025
Couples
4 review
4.7/5
Amazing
Posted on Mar 8, 2025
Very good customer service and help from the hotel team. They helped us with a lot of questions about hiking in Siguniang as well as transportation. They recommended a very good driver that we were able to arrange transport with. The breakfast and dinner was very good. I recommend having dinner and breakfast at the hotel. Much more convenient and affordable than going elsewhere in town. Highly recommend.
Response from Property: ❤免費行李寄存❤不懂浪漫，但深知平平淡淡才是真，沒有詩情畫意，但明白簡簡單單最幸福，以温馨舒適的配置，貼心的服務，給您星級的享受是我們的目標，梵拉圖願陪着您一直走~~
where_is_pp
Wen Shan Yi Mountain-Adjacent Triple Room (Floor Heating, Oxygen Generator)
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Feb 21, 2025
The hotel was great and clean, with delicious food. The staff were friendly and went out of their way to help us when we had payment issues. We truly appreciate it. Thank you so much!
Response from Property: ❤免費停車場❤親愛的客人；您好！感謝您對我們酒店一見鍾情！美麗的時光，不經意間會邂逅誰的眼眸，文字裏泛舟，此次與您不期而遇，感謝這份緣分，我們會倍加珍惜，期盼與您的下次相見！祝：安好！
WANJAENG
Family Friendly Smart Room (Window, Floor Heating)
Stayed in Feb 2025
Travel with friends
2 review
4.7/5
Amazing
Posted on Mar 8, 2025
Not far from tourist center, good view, floor can adjust temperature and good service.
Response from Property: ❤電動窗+地暖❤看到客官簡單而又深厚的好評真的是好激動呢，而且還這麼認可我們的服務~酒店的我們力求為每位客官提供最貼心細緻的服務，為每位客官帶來超值的體驗。我們酒店是一個富有年輕活力的酒店，以簡約的風格、温馨體貼的服務向客官展示酒店的獨特魅力。客官的鼓勵是對酒店最大的支持和鼓勵，我們會用心服務好每一位家人，期待和您的下次相遇。
Guest User
Smart Suite - 2-Bedroom (Floor Heating, Window)
Stayed in Dec 2024
Family
14 review
5.0/5
Outstanding
Posted on Jan 11, 2025
The best located hotel around siguniang mountain 小杜 he really warm serve to all my question
Response from Property: ❤智能客控+觀景落地窗❤尊敬的客人：您好！感謝您再回來！巴金説“美好而又温暖的東西在記憶深處”，記憶是温暖，温暖是記憶，滄海桑田，記憶中的温暖，永恆不變。希望我們酒店會是您記憶裏永遠的暖！歡迎常回來！
TrueSlavaGopnik
Spring Harmony Mountain-View Double Bed Room (Humidifier, As Fresh As Spring Rain, Heated Floor)
Stayed in Apr 2024
Couples
11 review
5.0/5
Outstanding
Posted on May 19, 2024
This hotel is outstanding in every aspect. Nestled close to stunning natural scenery, it offers breathtaking views of the majestic mountains. The rooms are not only spacious but also feature luxurious floor heating, ensuring comfort regardless of the weather outside. The beds are exceptionally cozy, topped with thick, plush quilts that are so warm I found myself needing to open the window—a delightful necessity. This hotel truly enhances the experience of its beautiful surroundings.
Response from Property: ❤電動窗+地暖❤看到客官簡單而又深厚的好評真的是好激動呢，而且還這麼認可我們的服務~酒店的我們力求為每位客官提供最貼心細緻的服務，為每位客官帶來超值的體驗。我們酒店是一個富有年輕活力的酒店，以簡約的風格、温馨體貼的服務向客官展示酒店的獨特魅力。客官的鼓勵是對酒店最大的支持和鼓勵，我們會用心服務好每一位家人，期待和您的下次相遇。
Guest User
Guestroom
Stayed in Oct 2024
Solo travellers
1 review
4.7/5
Amazing
Posted on Nov 12, 2024
Excellent service, food and warm rooms. The view of the mountains and a beautiful but be wary of the construction going on below. On the whole I had a great stay and the price is affordable
Response from Property: Dear guest, we are truly delighted to receive your wonderful feedback! We're glad that you were satisfied with our excellent service, delicious food, and warm rooms. The beautiful mountain view is indeed one of the highlights here, though we do apologize for the inconvenience caused by the construction going on below. We're constantly working with the relevant parties to minimize such disruptions.It's really heartening to know that you had a great stay overall and found our price to be affordable. Your recognition means a lot to us and motivates us to keep improving and providing an even better experience for our guests. We look forward to welcoming you back in the future and ensuring another pleasant stay for you.
Guest User
Peaceful Sleep Twin Room (Floor Heating, Immersive Sleep Space)
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 7, 2024
Excellent service Helpful staff Good in mind Best view from the lobby
Response from Property: Dear guest, we are truly overjoyed to receive your glowing praise! Our unwavering dedication to providing top-notch service and having a team of staff that goes above and beyond to assist our guests is at the core of what we do. The lobby's spectacular view is indeed one of the highlights we take great pride in. Your kind words will surely inspire us to strive even harder and maintain the high standards you have come to expect. We look forward with anticipation to your next visit and the opportunity to create more wonderful memories for you.
Guest User
Spring Harmony Mountain-View Double Bed Room (Humidifier, As Fresh As Spring Rain, Heated Floor)
Stayed in May 2024
Couples
6 review
3.5/5
Posted on Jun 28, 2024
The huge minus was the bad smell from bathroom. You could smell it even though the doors to the bathroom were closed and windows were open. The room in reality looks worse than in pictures. Overall wasn’t really happy. But I must admit that the girl at the reception was super nice and sweet.
Response from Property: Dear Guest: We are extremely sorry to hear that your accommodation experience with us was not satisfactory, especially regarding the problems of the smell in the bathroom and the actual condition of the room. We sincerely apologize for this.Regarding the bad smell in the bathroom, we will immediately arrange for professional personnel to conduct a comprehensive inspection and cleaning to ensure that such problems do not occur again. Our room pictures are all real shots, and the mountain-view room you stayed in is the one with the best viewing effect among our rooms. Of course, the scenery outside the window may change according to the seasons. However, we are glad that you mentioned that the girl at the reception was friendly and nice. This is the service standard that we have been striving to maintain. We attach great importance to your feedback and will take measures to improve the deficiencies as soon as possible. We hope to have the opportunity to provide you with satisfactory service again in the future to change your impression of us.Once again, we sincerely apologize for the inconvenience caused to you.Wish you a happy life!