El Mouradi Hammamet Reviews

Positive note first - one of lifeguards was very chatty and sympa on the pool, pools are nice, food is ok, could use some variety but it's tasty! I was in this hotel 10 years ago, must say there time stopped - unfortunately not in a good way, same problems then are there even now, but 10 years older and bigger! Hotel is unrenovated at least 30 years (except for new TV)! By the price of it you know it's going to be a bad hotel, so I'm happy I payed peanuts, so not disappointed just reality stricken; but if you go during main season you might be very disappointed! We got a seaview and good room thank to a friend that works as a business partner to a hotel - but room was old, furniture scratched and broken, bathtub peeling, all corners full of dirt and hairs, if carpet could talk, we would have 1001 stories to hear, and who knows what it all survived and what is still in it! But mostly I was disappointed with staff that was completely uninterested, bored, ignoring, smoking, drinking, everyone is on their phones, noone is polite nor charming or smiling - very unusual for Tunisia - and that is the biggest problem of this bad hotel! Old rooms, cleanliness on low levels are not an issue if your staff is sympathic if they give their best - but unfortunately everything is very sad there! I hope someone realises that staff is very important, and if they get to motivate them then we wouldn't notice all other aspects of this hotel - just my opinion!

Good location but so dirty. Room furniture not maintained and old bed. The only good is big space of the rooms.

Very very room, TV does not work, no fridge in the room to avoid I came across a big cockroach frankly very disappointed

The quality of service is poor. Staff were not helpful. I asked for a safe in my room to put my documents (passport, money cards….) they said ok okay but afterwards they brought me nothing.. I asked to change my room they told me ok afterwards they said no we can't…the food is cold no variety…honestly hotel to avoid

The service really sucks too dirty they are not kind at all the dirty kitchen the disgusting food

Excellent unforgettable stay!

I didn’t want to write This In ******* but I think You Guys have no access You don’t answer emails. I am a Food and Beverage Director of one the International Airports In Canada . We had a Stay this weekend from June 16Th to June 18Th , we Got 3 Rooms one of Them was 475 . Today Morning During Our Breakfast my Dad had an incident with Restaurant Supervisor (if that was his Position), My Dad and I were in the line to grab an omelette and the Guy approches My dad and he Grabbed Him From His Hand Attempting To Re-organize the Line . PS: (My Dad was The Main Reason I came to Tunisia since he Just got an Open Heart Surgery, and we wanted to have Some Fun Time Together) My dad Told Him that he can’t Grab him from his Hand he Refused that he Touch Him That way because I believe we are the Guest. The Gentlemen Continue his Aggressive Action by even Fighting my Dad ! Wich is Crasy , and the funny Part was When He also Grabbed my Hand Attempting To continue Reorganizing The Omelette Line . And when I Told Him Please don’t touch me , he Told me ‘Smella Alik’ . And that made me Leave the Hotel immediately. I went To a lot of Countries for Holidays but This was the Worst Experience that I Ever Had . I Didint want to mention about the Dast in the Ceiling in Our Three Roms , because I know the Economic Situation of the country Can’t help For a Renovation, but I saw a Hard working Housekeeping Ladies that they Needed More training just To offer a Room with Not dast.

Very nice and comfi Great customer service

My husband, his brother, and mostly all got horribly sick from the food and yet they did NOTHING. My brother in law ended up in the hospital

All in all the hotel was fine apart from the food it could be better

Got food poisoning from the food. EVERYONE was sick and my brother ended up in the hospital!!!!

We had a family vacation and this was the best idea we could have had. We chose to have the full board so we didn't have to worry about finding food outside of the hotel. The pools were great for the kids, grandparents, and even siblings. The food was always a variety and really good. They gave us a deal on hotel rooms as we were renting more than 2 rooms for multiple days They are always accommodating, and because we go there every year the restaurant manager even remembers us.

The hotel entrance is very grand and clean and beautiful. Then you get to your room and the carpets are old and stained my room had whole bunch of tiny ants swarming on my table and floor. They came up immediately and sprayed and vaccumn and i had no more problem. Unfortunately the carpets are so old and stained i did not take my shoes off. The staff are very kind and accommendating. The many pools are fantastic and clean. Which made me happy. I quite enjoyed the buffet i found it very clean at the many stations of food. And the variety was great. If they would upgrade the rooms they would have spectacular place.

Very beautiful and fun!