To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All reviews(3047)
Positive reviews(2975)
Reviews with photos/video(1332)
Loved the view(399)
Delicious breakfast(283)
Relaxing hot springs(175)
Close to scenic area(167)
Perfect for kids(154)
Excellent afternoon tea(40)
Has facilities for children(25)
Negative reviews(72)
Xinnan
Family Friendly Suite - With View
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 12, 2025
Great views, easy access to near by sights
Response from Property: Dear guests, hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is our forward momentum. A thousand words are condensed into one sentence: Thank you for your support of the hotel.
Lavender Satin
Queen Room With Mountain View
Stayed in Jan 2025
Couples
15 review
5.0/5
Outstanding
Posted on Feb 5, 2025
Roof top hot spring is very nice. Surrounding area with mountain views. A relaxing and comfortable hotel.
Response from Property: Dear guests: Hello! Thank you for your high score review. Your support and encouragement are the greatest motivation for us to move forward. The hotel is located in Guangdong Yingde National Forest Park, at the entrance of Yingxi Gallery, where you can enjoy a close-up view of the karst landforms. The hotel provides free buffet breakfast, popular mountain view swimming pool, mountain view gym, rooftop starry sky hot spring pool, afternoon tea and other service facilities and items to travelers. The hotel has convenient transportation to nearby tourist attractions. It takes only 15 minutes by car to reach all major attractions in Yingxi Peak Forest. If you need to know about local travel tips, you can ask the lady at the front desk for advice. We will continue to provide you and all the travelers with quality services. We hope that you will choose Yunju Resort Hotel again when you come to Yingde next time. We wish you a happy life!
Guest User
Superior Queen Room
Stayed in Dec 2024
Couples
2 review
5.0/5
Outstanding
Posted on Feb 2, 2025
Spacious room, beautiful landscape view and great welcome treats. Breakfast can be improved if a coffee machine is introduced.
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. The hotel is located in Guangdong Yingde National Forest Park, at the entrance of Yingxi Gallery, where you can enjoy a close-up view of the karst landforms. The hotel provides free buffet breakfast, popular mountain view swimming pool, mountain view gym, rooftop starry sky hot spring pool, afternoon tea and other service facilities and items to travelers. The hotel has convenient transportation to nearby tourist attractions. It takes only 15 minutes by car to reach all major attractions in Yingxi Peak Forest. If you need to know about local travel tips, you can ask the lady at the front desk for advice. We will continue to provide you and all the travelers with quality services. We hope that you will choose Yunju Resort Hotel again when you come to Yingde next time. We wish you a happy life!
Guest User
Superior 2-bed Room
Stayed in Jan 2025
Travel with friends
5 review
5.0/5
Outstanding
Posted on Mar 1, 2025
BF VERY NICE AND HOTEL STAFF VERY HELPFUL AND NICE , WE CAN EARLY CHECK IN
Response from Property: 尊敬的賓客:非常高興從您的留言中得知給您留下如此美好的印象。酒店地處廣東英德國家森林公園,英西畫廊入口處,能近距離觀賞喀斯特地貌。酒店免費提供旅客自助早餐、網紅山景泳池、山景健身房、頂樓星空天湯泉池、下午茶等服務設施和項目。酒店距離附近旅遊景點交通方便,15分鐘的車程均能抵達英西峯林各大景點,如需瞭解當地遊玩攻略可以向前台小姐姐瞭解諮詢。我們將會繼續為您及所有的旅客提供優質的服務,希望您下次來英德,也能再次選擇芸居度假酒店,祝您生活愉快!
Debbie Siping
2-bed Room With Mountain View
Stayed in May 2024
Travel with friends
4 review
4.0/5
Very Good
Posted on Jul 12, 2024
Great views and nice little area to stay slightly off town. Not great if you don't self-drive and plan to take taxi. Staff not very helpful
Response from Property: Dear guests, thank you for your choice of stay and feedback. We are very sorry for the unpleasant experience we have given you. Your suggestions are very important, we have feedback to the relevant departments and immediately made improvements, I believe that our colleagues in the future for the customer service will be more detailed. Once again, I am very sorry for your displeasure, and look forward to your re-stay to feel our better service.
Guest User
Mountain-view Parent-child Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 23, 2024
Very clean , modern design and good service.
Have nice view of the mountains.
Response from Property: Dear guests: Hello! The stream flows slowly, and time is soft. Thank you for your support. We will continue to provide the same good quality and more perfect service as always. Thank you for your support and love. We look forward to your visit again and wish you a happy day!
Colin Michael
Mountain-view Deluxe Suite
Stayed in Jun 2023
Travel with friends
9 review
3.0/5
Posted on Aug 5, 2023
Solid property with some great pools and views. The rooms and amenities leave something to be desired.
Response from Property: Dear guests: Thank you sincerely for your valuable comments, we will pay more attention to this aspect of the details, in order to your next arrival, we will do better! The hotel is located in Guangdong Yingde National Forest Park, at the entrance of Yingxi Gallery, you can enjoy the karst landscape up close. The hotel provides guests with free buffet breakfast, mountain view swimming pool, mountain view gym, starry sky soup pool on the top floor, afternoon tea and other service facilities and projects. The hotel is convenient from the nearby tourist attractions, and can reach the major scenic spots in the west by car. If you need to know the local play guide, you can consult the front desk sister. We will continue to provide quality service to you and all our guests. We hope you can choose Yunju Resort again next time you come to Yingde. Wish you a happy life!
Rachelle Roberto
Queen Room With Mountain View
Stayed in May 2023
Couples
15 review
5.0/5
Outstanding
Posted on Jun 29, 2023
Great stay at Ween hotel! Amazing pool and rooftop area. Scooter rentals right across the way, fun scooting areas around the farms. Good breakfast and friendly staff.
Response from Property: Distinguished Guests: Hello! Thank you for your trust in the hotel! Thank you for your generous praise and strong recommendation! The hotel is located in the Yingde National Forest Park, the entrance of yingxi gallery, which offers a close-up view of the karst. The hotel provides free breakfast buffet, Mountain View swimming pool, Mountain View Gym, Star Sky Soup Spring Pool, afternoon tea and other services and projects. The hotel is close to the tourist attractions convenient transportation, 15 minutes drive to reach the main attractions of yingxifenglin, if you need to know the local tour guide can ask the receptionist for advice. We will continue to provide you and all the passengers with quality service, hope you come to the UK and Germany next time, can also choose the Yun Ju Resort Hotel again, I wish you a happy life!
Guest User
Superior 2-bed Room
Stayed in May 2023
Travel with friends
1 review
4.7/5
Amazing
Posted on Jun 5, 2023
Overall a great place to use as a base for exploring the Huanghuazhen area and relaxing with a cold one in the pool in the evening. Lovely breakfast, great service, and a perfect pool for relaxing. Only complaint is a fairly horrible elevator situation, so I recommend asking for a room on the lower floors so you can mostly
Response from Property: Dear Guest Officer Hello, thank you very much for your support of the hotel, did not get your full 5 points of praise, we still feel a little lost, may be the hotel has not done in place, i hope you will come to us next time to point out our shortcomings, we will try to do better, we serve the store so that every customer can feel the warmth of home, hope our service can bring you more surprises and moving, looking forward to your next visit!
Guest User
Superior Queen Room
Stayed in Aug 2023
Couples
10 review
2.7/5
Posted on Sep 29, 2023
Not suggesting for living, no air conditioning at the lounge when waiting lift. Smelling not good and very bad design for the toilet. Hot water at bathroom suddenly had and gone……….
Response from Property: Dear customers Hello! Thank you for your valuable advice! We must review our own shortcomings and actively correct them. Try to achieve your satisfaction, Welcome to supervise! Thank you!
Guest User
Superior 2-bed Room
Stayed in May 2024
Travel with friends
8 review
4.2/5
Very Good
Posted on Jun 10, 2024
Very good convenient location
Response from Property: 敬的賓客: 您好!非常感謝您選擇入住芸居度假酒店並分享了您的入住體驗。看到了您的點評,真心的感動。很高興酒店能為您的出遊帶來了美好的時光。您的讚賞真的給與了我們很大的鼓舞,同時也感謝您提出的寶貴意見,我們一定會做的更好,致力於為每一位客人提供賓至如歸的入住感受~歡迎您常回家看看哦!
Anonymous User
Family Friendly Suite - With View
Stayed in Dec 2022
Couples
6 review
5.0/5
Outstanding
Posted on Jan 16, 2023
Friendly staff, good location
Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop, for your trust, we will be more persistent. The hotel is located in Guangdong Yingde National Forest Park, at the entrance of Yingxi Gallery, where you can enjoy the karst landform up close. The hotel provides free service facilities and items such as buffet breakfast for passengers, Internet celebrity mountain view swimming pool, mountain view gym, starry sky spring pool on the top floor, afternoon tea, etc. The hotel has convenient transportation to nearby tourist attractions. It takes 15 minutes by car to reach all major scenic spots in Yingxi Peak Forest. If you want to know about local travel strategies, you can ask the lady at the front desk for advice. We will continue to provide you and all passengers with high-quality services. We hope that you can choose Yunju Hotel again when you come to Yingde next time. I wish you a happy life!
Jai Roa
Family-friendly Family Room
Stayed in Nov 2023
Family
20 review
5.0/5
Outstanding
Posted on Dec 30, 2023
A good hotel when in Yingde
Response from Property: 尊敬的賓客:您好!謝謝閣下的滿分點評,您的支持與鼓勵,是我們前進的最大動力。酒店地處廣東英德國家森林公園,英西畫廊入口處,能近距離觀賞喀斯特地貌。酒店免費提供旅客自助早餐、網紅山景泳池、山景健身房、頂樓星空天湯泉池、下午茶等服務設施和項目。酒店距離附近旅遊景點交通方便,15分鐘的車程均能抵達英西峯林各大景點,如需瞭解當地遊玩攻略可以向前台小姐姐瞭解諮詢。我們將會繼續為您及所有的旅客提供優質的服務,希望您下次來英德,也能再次選擇芸居度假酒店,祝您生活愉快!
Gendie Elizabeth
Queen Room With Mountain View
Stayed in May 2023
Travel with friends
16 review
5.0/5
Outstanding
Posted on Aug 17, 2023
Great place for a mini break away from the city
Response from Property: Thank you for your appreciation and we look forward to seeing you again
Guest User
Superior Queen Room
Stayed in Nov 2023
Business travellers
49 review
5.0/5
Outstanding
Posted on Dec 30, 2023
good luck
Response from Property: 尊敬的賓客:您好!謝謝閣下的滿分點評,您的支持與鼓勵,是我們前進的最大動力。酒店地處廣東英德國家森林公園,英西畫廊入口處,能近距離觀賞喀斯特地貌。酒店免費提供旅客自助早餐、網紅山景泳池、山景健身房、頂樓星空天湯泉池、下午茶等服務設施和項目。酒店距離附近旅遊景點交通方便,15分鐘的車程均能抵達英西峯林各大景點,如需瞭解當地遊玩攻略可以向前台小姐姐瞭解諮詢。我們將會繼續為您及所有的旅客提供優質的服務,希望您下次來英德,也能再次選擇芸居度假酒店,祝您生活愉快!