張家界湘約一生客棧（張家界高鐵站72樓店） Reviews

Name: 張家界湘約一生客棧（張家界高鐵站72樓店）
Address: 沙堤办事处高桥特色街区G1栋104号, Yongding District, Zhangjiajie, Hunan, China, Mainland, China
Rating: 9.7

張家界湘約一生客棧（張家界高鐵站72樓店）

沙堤办事处高桥特色街区G1栋104号, Yongding District, Zhangjiajie, Hunan, ChinaView Hotel Details

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Guest Reviews of 張家界湘約一生客棧（張家界高鐵站72樓店）

9.7/10

Excellent

241 review

Verified reviews

Location9.7

Amenities9.6

Service9.8

Cleanliness9.7

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All reviews(241)

Positive reviews(241)

Reviews with photos/video(99)

Convenient location(54)

Offers pick-up/drop-offs(40)

Quiet & comfortable(22)

Well decorated(16)

Would stay again(13)

Close to train station(11)

Good sound insulation(7)

Nice shower(7)

Guest User

Panoramic Floor-to-Ceiling Family Room

Stayed in Mar 2025

Family

5 review

10.0/10

Outstanding

Posted on Apr 28, 2025

We arrived in the middle of the night, around 2.30 AM but the host was still smiling and very polite and helped carry the luggage 2 floors up. We kept one of our suitcase for 2 days after we checked out here while we explored Furong old town and Funghuon old city, which made it much easier for us to travel to these places. Very grateful for the genorocity and helpfulness of the host.

Response from Property: Thank you very much for your five-star review and recognition of our service. I praise you and welcome you. Come to Zhangjiajie again next time. Wish you a pleasant journey and smooth sailing。谢谢！

Jittakan

Featured Room (Double Bed)

Stayed in Nov 2024

Couples

10 review

10.0/10

Outstanding

Posted on Jan 1, 2025

Good for stay not far from railway west station around 5-10mins, owner upgrade room to big room that's so comfortable, bed and pillow very good. Toilet is big and all clean. No restaurant and shop around here but can walk to 72 building around 20 min by Car around 5-10 mins. Owner help send to train station next time we will stay hear again.

Response from Property: Thank you so much for your five-star review. Welcome to Zhangjiajie🙏😊

Richard

Deluxe 2-bed Room

Stayed in Dec 2024

Travel with friends

3 review

10.0/10

Outstanding

Posted on Jan 21, 2025

Good service and nice hotel

Response from Property: Thank you very, very much for your five-star review and wish you a pleasant and happy trip. Thank you

Guest User

Deluxe 2-bed Room

Stayed in Oct 2024

Family

1 review

10.0/10

Outstanding

Posted on Nov 24, 2024

The room was very clean and the stay was very comfortable! The boss is also very nice! Mainly because it was very convenient to stay here after watching Seventy-Two Wonderful Buildings, and the boss also gave us a ride when we left! A very comfortable stay!

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Response from Property: Thank you very much for your five-star review of our hotel! Your satisfaction is our driving force, and we will continue to work hard to provide quality service and comfortable accommodation. Your affirmation and support are our precious wealth. We look forward to your visit again and wish you a happy life! thank you

peng-bing

Featured Room (Double Bed)

Stayed in Oct 2024

Business travellers

18 review

6.5/10

Posted on Nov 20, 2024

The boss is very nice. One kilometer away from 72 Qi Tower. The location is between the high-speed rail station and 72 Qi Tower, some distance from the city. Zhangjiajie University is a relatively close place with a large number of people. The surrounding area has the feel of a demolition community, with sparsely populated areas.

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Response from Property: I see that you are happy and satisfied with your two-day stay. We got along very well for both days. I checked out on time at 12 o'clock and the lady who cleaned the house was also very understanding. It seems that you are well-educated and well-educated! Sorry I couldn't let you stay two more hours! You criticized our store badly after leaving the store, and even re-divided the urban area of Zhangjiajie. I am already in the urban area here. I apologize! Our hotel is more than one kilometer away from 72 Wonderful Towers. It is a 5-minute drive from Zhangjiajie West Station and a free pick-up is available. It is a dozen minutes' drive from Tianmen Mountain and 200 meters away from the Zhangjiajie Forest Park bus stop. We are very sorry that we cannot provide you with a delayed check-out and have stayed for nothing until after 2 o'clock. If you need to stay for two more hours, please let us know in advance. Please don't tell us when you check out and make the cleaning lady wait for hours! ! ! The weather is getting colder, and I can't bear to see the elder sister who cleans for me come down from the mountain early in the morning and wait for several hours for a salary of 20 yuan. People with low quality should stay away! Normal guests are warmly welcomed!

Guest User

Deluxe 2-bed Room

Stayed in Oct 2024

Travel with friends

2 review

10.0/10

Outstanding

Posted on Nov 15, 2024

The room was very clean and tidy, and the address was very convenient to the attractions. The most important thing is that the boss is very enthusiastic and introduces the special features of various attractions. He helps us carry our luggage when we go to places, and tries his best to meet the requirements of our guests. When it is inconvenient for us to go to the attractions, he takes the initiative to send us there, and we play until 11 o'clock in the evening. Go pick us up. The boss's service is great, I highly recommend everyone to stay at his house! !

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Response from Property: Thank you very much for your five-star review of our hotel! Your choice and trust make our services more valuable. We have always been committed to providing a comfortable and thoughtful accommodation experience, and your affirmation is the greatest encouragement for our work. We will continue to work hard to provide you with better services. Looking forward to your visit again! Thank you 😊

Guest User

Deluxe 2-bed Room

Stayed in Oct 2024

Solo travellers

5 review

10.0/10

Outstanding

Posted on Nov 11, 2024

The location of the inn is very close to the high-speed rail station and 72 Qilou. The boss owns the house and went to the high-speed rail station to pick us up. He took the initiative to upgrade the room and helped carry the luggage upstairs. He also helped us contact the checked luggage and told us that we could be picked up at the bus station. Take the bus to Wulingyuan or Forest Park. The room is newly decorated, spacious and clean. The bathroom is large, with dry and wet separation. The slippers are not disposable slippers, but they are sealed after disinfection and are very clean. The price-performance ratio is very high. It is recommended to stay here if you plan to get off at the high-speed rail station and go to 72 Qilou first. 72 Qi Lou charges 20 yuan for entry before 4:30 pm, and 88 yuan for entry after.

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Response from Property: Thank you for your five-star review and your praise and recognition of our family. We welcome you to come again next time. I wish you a happy life and happiness every day😊

Anonymous User

Panoramic Floor-to-Ceiling Family Room

Stayed in Sep 2024

Family

2 review

10.0/10

Outstanding

Posted on Oct 31, 2024

The room was clean and tidy, and the boss was super nice. The train should leave at 8:20 that night. The boss came to pick me up at the station and told me how to visit Tianmen Mountain and Zhangjiajie National Forest Park. He was really friendly to independent tourists. I started to make a reservation. We booked a room for two days. Because the boss was so nice, we renewed it for another day and spent 2 days playing in the forest park. When we left, the boss sent our family to the high-speed rail station, which was very considerate.

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Response from Property: Thank you for your five-star review and your praise and recognition of our family. We welcome you to come again next time and wish you a safe journey! Thank you

Guest User

Deluxe Queen Room

Stayed in Sep 2024

Solo travellers

1 review

10.0/10

Outstanding

Posted on Oct 23, 2024

The hotel is very clean. It's great for a famous hotel. It's very close to the West Railway Station. It also thoughtfully prepares disposable toilet seats. The master can pick up and drop off the station for free! Highly recommended! I will choose this hotel next time if I have a chance!

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Response from Property: Thank you for your five-star review. Thank you for the praise and recognition. You are welcome to come again next time. I wish you a happy journey and happiness! thank you

Guest User

Deluxe Queen Room

Stayed in Aug 2024

Travel with friends

1 review

10.0/10

Outstanding

Posted on Oct 1, 2024

This is a well-regarded hotel. During my stay at the hotel, the guest rooms have just been cleaned and tidy, and the facilities are new and modern. The boss is enthusiastic, thoughtful and can handle all matters well. The surrounding transportation is very convenient, and it is very close to 72 Qi Tower. It is a good place to stay for traveling. Worth recommending. Overall, this is a quality-guaranteed hotel that is not only cost-effective, but also provides travelers with a warm and comfortable experience. You will have an unexpected and pleasant experience after checking in!

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Response from Property: Dear customer, thank you for your five-star review! We are honored by your choice and trust. We are always committed to providing every guest with quality service and a comfortable stay. Your satisfaction is the driving force for our progress, and we will continue to work hard to continuously improve service quality. Thank you again for your five-star review and we look forward to your visit again! thank you

Guest User

Deluxe 2-bed Room

Stayed in Jul 2024

Family

18 review

8.0/10

Very Good

Posted on Oct 4, 2024

🏡Experience the unique tranquility and warmth every night in the B&B. Although there is no elevator, walking upstairs is also an attitude towards life. The landlord is very nice and answers all questions patiently.

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Response from Property: 😀😀😀

Guest User

Deluxe 2-bed Room

Stayed in Nov 2024

Travel with friends

9 review

7.0/10

Posted on Dec 26, 2024

The location is in the new district, and the nearby shops and restaurants have not yet opened, but you can also get Didi to outside the district and scenic spots. The owner is very friendly, and the B&B is hygienic and clean, but it lacks clothes hanging equipment and tables and chairs.

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Response from Property: 一間房讓你們放行李到下午三點，分文不取等等！不可理喻！！！掛衣服架在你們同伴房間，不好拿出來，給了你兩把椅子放衣服，其中還升級了大房間，等等！！建議您訂8星級酒店，更好滿足您！報歉！！！！

Guest User

Deluxe Queen Room

Stayed in Mar 2025

Solo travellers

1 review

10.0/10

Outstanding

Posted on Apr 24, 2025

老闆人很好，特別熱心，電話裏説明到站時間，老闆提前就在高鐵站停車場等着了，上車之後一直在給我介紹各種景點住在這裏最大的優勢就是門口就是公交站，我是自己一個人出行，所以我要坐各種大巴去景點，每天從民宿出來，步行三分鐘就可以到公交車站真是太方便了，去72奇樓也很方便，走到主路就已經能看到72奇樓的外面了房間裝修的也很好，很乾凈，能看出是用心的，下次來張家界還住這裏！

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