Water Amusement Hotel Reviews

We booked the hotel so that the kids can be happy with the pools, but it was closed! All the pools where completely closed! The hotel is a little run down, no english speaking personal at the reception, no restaurant to eat (except for breakfast), the location is very good as in walking distance for restaurants, stores and cableway to Tianmen

As the hotel was great we extended and enjoyed one more night - great location, great staff

We booked this hotel especially for its swimming pool . The pictures posted online showed great swimming facilities. However the next day when we tried to go swimming, we discovered the swimming pool was closed for service for several days. We were very disappointed. None of the hotel employees informed us of this when we checked in, otherwise we would definitely have switched hotels. And nothing on the website told us the pool was closed when we made our online reservation. What's even worse is the hotel front desk employees who did not show any caring whatsoever when we expressed our disappointment. After all, the hotel is called "Water Amusement hotel". Even the manager didn't want to even talk with us. I can't believe how much everyone there did not care one bit!!! Worst experience I've ever had and I would not only never return to this hotel, but will tell everyone to avoid this hotel, with such despicable service!! Zero stars!!

I was a bit disappointed that the swimming pool was closed for the winter; I don't remember seeing that before booking. There were many tasty choices at breakfast; take your coat there with you if staying in winter. The bed, pillows, and shower were extremely comfortable after a long day's walk in the national park. Beware of taxi scams--have the driver bill you BEFORE you get out at your destination or you might see silly extra charges tagged on later. It took several phone calls to DiDi to have our scam resolved.

Did not see any water amusement park and the breakfast is not good . The service is not really good . The hotel had too many areas with too heavy a smell of cigarettes. I thought it was not a smoking place inside the lobby.

No english speaking stupid

The hotel has a great location, the room is large and comfortable, you can see the mountain view outside through the floor-to-ceiling glass windows, it takes more than ten minutes to walk to Tianmen Mountain, there are many places to eat, the service is also in place, the price is very suitable, the cost performance is very high

I seldom write reviews, but this hotel is really good, with convenient parking, comfortable and spacious rooms, good sound insulation, and the hotel staff are very warm and thoughtful, with excellent service attitude, especially the breakfast with many varieties and delicious. I am satisfied and highly recommend it!

You have to go to Zhangjiajie. If the mountain doesn't see me, I will go and see the mountain! The hotel is next to Tianmen Mountain and can be walked to the cable car station. It is quite comfortable in autumn, but not recommended for lazy people in other seasons. The taxi starts at a high price. The front desk helped upgrade the deluxe room with a view. The room is clean and the price-performance ratio is quite high. It is recommended to stay in Four Seasons Water World in the city.

The location is very convenient to the scenic spot. The room is also very large, with a good view from the window. The room is very clean and equipped with daily necessities and disposable slippers. Very convenient. We were also given fruit. The front desk checked in quickly, and the breakfast was also very good with a wide variety. The hotel is generally OK

The hotel is in a prime location with convenient transportation. The front desk check-in is quick, the staff's service is good, the room is clean and tidy, and 2 extra bottles of mineral water were given. It was a very good stay experience and is worth recommending.

The room is clean and bright, with large windows and floor-to-ceiling windows. The view is wide. There is plenty of water, the cleaning lady is warm and polite, and the internet speed is fast. It is still worth staying here, with a high cost-effectiveness. I saw other people's comments were not very good before, but I think it is okay.

From the moment I stepped into the hotel, I felt the meticulous and enthusiastic service. The front desk staff was friendly and the check-in procedures were efficient and fast, which made me feel the warmth of home quickly after a tiring journey. The layout of the room is very exquisite and elegant, spacious, bright, clean and tidy. The bed is extremely comfortable, and it seems that all the fatigue disappears when you lie on it. The facilities in the room are all available, whether it is high-quality toiletries or convenient intelligent control systems, which demonstrate the hotel's care and quality. The hotel's catering is also a must. The breakfast variety is rich and varied, from Chinese porridge to Western bread and pastries, and every dish is fresh and delicious. The environment of the restaurant is elegant, and the service staff is warm and thoughtful, which makes people's appetite increase. In addition, the hotel's supporting facilities are also very complete. The gym is fully equipped and the swimming pool is clear, so I can relax in my spare time. The geographical location is also very superior, and the surrounding transportation is convenient. Whether it is shopping, dining or entertainment, it can easily meet the needs. In short, the excellent service, comfortable environment, delicious dining and convenient geographical location have left me with a deep and beautiful impression. Next time I have a chance, I will definitely choose to stay again without hesitation!

The hotel was recommended by a local friend. It is located in the core area of ​​the city, with convenient transportation and good value for money. We arrived at night, checked in at the 72 Wonders Tower, and had a midnight snack at the Nanmenkou Food Street. The room was large, with panoramic glass windows, good ventilation, clean bedding, and a good sleep. The next day, we parked the car at the hotel and walked to the Tianmen Mountain Cableway in less than ten minutes. The temperature was suitable and there were not many people. It was so comfortable!