Zhangjiajie Tianmen Night Language Hotel (Tianmenshan Cableway Station) Reviews
Zhangjiajie Tianmen Night Language Hotel (Tianmenshan Cableway Station)
7F, Building B, International Tourism Building, Yongding District, Zhangjiajie, Hunan, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Guest Reviews of Zhangjiajie Tianmen Night Language Hotel (Tianmenshan Cableway Station)
9.5/10
Outstanding
418 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.4
Service9.6
Cleanliness9.6
Filter by:
Sort by:
All reviews(418)
Positive reviews(408)
Reviews with photos/video(81)
Large rooms(103)
Convenient location(88)
Easy to get around(53)
Great value for money(40)
Close to train station(28)
Convenient parking(20)
Loved the view(12)
Good air conditioning(6)
Negative reviews(10)
Guest User
Queen Room
Stayed in Mar 2025
Couples
7 review
9.0/10
Great
Posted on Apr 18, 2025
This is simply good budget hotel. The only problem we had is to find it because it is in a shared building that has dozens of other hotels on different floors. Overall, everything was ok for us, no issues. The window view was looking directly at the tianmen cableway. The location is great if you plan to get everywhere by bus because this hotel building is right next to the central bus station and also close to the tianmen cableway entrance.
Response from Property: Dear guest, we're truly delighted to receive your positive review! Your ability to appreciate the value our budget hotel offers is remarkable, and we're honored that you consider it a good choice. We completely understand your concern about the difficulty in finding the hotel due to the shared building. We'll definitely look into ways to make our location more distinguishable, perhaps by adding more prominent signage or providing more detailed instructions for future guests. We're thrilled that you enjoyed the direct view of the Tianmen Cableway from your window and found the location ideal for traveling by bus, being close to the central bus station and the cableway entrance. Your kind words about having an 'ok' stay with no issues mean the world to us. Your feedback is a great encouragement to us. We look forward to your next visit and hope to provide you with an even more seamless and enjoyable experience. Thank you so much for choosing our hotel, and we wish you all the best in your future travels!
Juan Italiano
Queen Room
Stayed in Sep 2024
Couples
16 review
9.5/10
Amazing
Posted on Oct 19, 2024
This hotel was great. The rooms are very spacious and the beds are big. Everything is very clean and in the good condition. Staff is also very helpful and friendly. The only thing to improve is the WiFi, which did not work sometimes. But we would still recommend it without a doubt. They do not offer breakfast on the hotel but they are located on a street with many options available for coffee and breakfast. Also is next to the zhangjiajie railway station and only 20 min away by taxi from zhangjiajie railway West Station.
Response from Property: Dear guest, Thank you very much for your great review of our hotel. We are delighted to hear that you found our rooms spacious, the beds big, and everything clean and in good condition. Our staff is always happy to be helpful and friendly. We apologize for the inconvenience caused by the intermittent WiFi. We will definitely work on improving it to ensure a better experience for our guests. Although we don't offer breakfast, it's great to know that there are many coffee and breakfast options available on the street where we are located. And our proximity to Zhangjiajie Railway Station and being just 20 minutes away by taxi from Zhangjiajie Railway West Station is indeed a plus. We are glad that you would recommend our hotel without a doubt. We look forward to welcoming you back again in the future. Hotel Customer Service Manager October 21, 2024.
Martín_TY
Queen Room
Stayed in Aug 2024
Couples
3 review
7.0/10
Posted on Sep 19, 2024
Rest: The air conditioning works very well, but you can hear the noise of airplanes. The curtains do not close completely because they are sagging, so light comes in in the morning.
Room: The bed has an old mattress, the pillow is extra thin, the sheets are torn, and the bathroom faucets are partially broken. From the window, you can see the cableway passing by.
Cleanliness: The floor is clean, but the shower screen has stains.
WiFi: Not used.
Breakfast: None.
Location: Close to the bus and train stations in the city center.
Notes: The entrance to the hotel is quite off-putting. You enter through one of the multiple accesses to a large, shabby building. The elevator is rusty and old, with peeling paint. On the seventh floor, you walk to the end of the hallway to find the front desk. Despite the entrance, the room itself was clean and matched the price we paid. The most striking thing is a sign on the back of the room door that prohibits pornography, ********, and *****. The front desk staff does not speak English, but they are very willing to help with everything we needed.
Response from Property: Dear guest, Thank you for taking the time to leave your feedback. We apologize for the inconveniences you experienced during your stay. Regarding the air conditioning noise and the issue with the curtains, we will look into these problems and take measures to improve them as soon as possible. We will also replace the old mattress, thin pillow, and torn sheets in the room, and repair the broken bathroom faucets. Additionally, we will clean the shower screen thoroughly to ensure a better cleanliness. We are glad to hear that you found the location convenient. We understand your concern about the entrance and elevator. We are currently working on improving the appearance of these areas to provide a better first impression. As for the language barrier, we will strive to improve our staff's language skills to better serve our guests. Once again, thank you for your feedback. We hope to have the opportunity to welcome you back in the future and provide you with a better stay.
Anonymous User
Queen Room
Stayed in Apr 2024
Solo travellers
7 review
8.5/10
Very Good
Posted on May 9, 2024
There was a lot of noise around the hotel due to renovation, so I wasn't able to relax.
Room was big, but the bed was really hard!
Response from Property: Dear guest, we sincerely apologize for the noise caused by the renovation around the hotel, which affected your ability to relax. We understand that this may have disrupted your stay and we are sorry for the inconvenience.We appreciate your feedback regarding the size of the room, but are sorry to hear that the bed was not to your comfort level. We will look into improving the quality of the mattress to ensure a better sleeping experience for our guests.We hope that you will give us another chance in the future to provide you with a more enjoyable stay. We will do our best to address the issues you mentioned and strive to provide a quieter and more comfortable environment for all our guests.Thank you for taking the time to share your experience with us.Best regards.
Guest User
Queen Room
Stayed in Nov 2024
Solo travellers
8 review
10.0/10
Outstanding
Posted on Dec 28, 2024
Really clean and good service. Gym was very nice and convenient location.
Response from Property: Dear guest, thank you very much for your wonderful comments! We are delighted to hear that you found our hotel really clean and were satisfied with the service. It's great to know that you enjoyed our gym and appreciated our convenient location. We always strive to maintain the highest standards of cleanliness and provide top-notch service to make your stay as pleasant as possible. The gym is designed to meet the fitness needs of our guests, and our location is carefully chosen to offer easy access to various attractions and amenities. We look forward to welcoming you back in the future and continuing to exceed your expectations!
Toonii_
Guestroom - Triple Occupancy
Stayed in Mar 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on May 10, 2025
Very friendly hotel and service!
Response from Property: Dear guest, we're absolutely delighted to receive your kind words! Your compliment about our hotel being friendly and having great service means the world to us. It's wonderful to know that our efforts to create a warm and welcoming atmosphere have resonated with you. We strive to make every guest feel at home, and your positive feedback is a testament to our team's hard work. We sincerely hope you'll choose to stay with us again during your future travels. We'll keep up the good work and look forward to welcoming you back with open arms. Thank you so much for your support, and may your journey be filled with joy and wonderful experiences! 亲爱的客人,收到您的赞美之词,我们无比欣喜!您称赞酒店友好且服务出色,这对我们意义非凡。得知我们营造温馨友好氛围的努力能得到您的共鸣,实在令人开心。 我们一直努力让每位客人都有宾至如归的感觉,您的积极反馈是对我们团队辛勤付出的认可。衷心希望您未来旅行时还能选择入住我们酒店。我们会继续保持,期待张开双臂热情迎接您归来。非常感谢您的支持,愿您的旅途充满欢乐与美好体验!
Thi Thao Nguyen
Fashion Double Room
Stayed in Mar 2024
Travel with friends
5 review
9.5/10
Amazing
Posted on Apr 26, 2024
nice service and facilities
Response from Property: Dear guest, thank you so much for your kind comment about our nice service and facilities. We are delighted to hear that you have enjoyed your stay with us.We strive to provide excellent service and maintain top-notch facilities to ensure a pleasant and comfortable experience for all our guests. Your feedback motivates us to continue delivering high-quality service.We look forward to welcoming you back again in the future. Have a great day!
Emilio Manuel
Queen Room
Stayed in Aug 2023
Couples
9 review
8.0/10
Very Good
Posted on Oct 14, 2023
Really good location, bed a bit hard, everything ok
Response from Property: 親愛的客人,感謝您在張家界遊玩期間選擇入住我們酒店,希望您度過一段美好愉快的旅程。未能及時給您提供周到的服務,我們非常抱歉。再次感謝您的入住,祝您開心每一天。
The location is very good, right next to Zhangjiajie Station and Zhangjiajie Central Bus Station. You can take the city view bus from the Central Bus Station to Wulingyuan, Huanglong Cave, Grand Canyon and other major attractions. It is very convenient and suitable for tourists who travel independently. It is also very close to the lower station of Tianmen Mountain Cableway, and it takes only ten minutes to walk there.
The room is big enough, the bed is big enough, and it feels like one room can accommodate several people 😂; the facilities are complete, and there are all the necessary toiletries, hangers, etc., and the taxi is also very clean; you can see Zhangjiajie Station and the cable car from the window.
Original TextTranslated by Google
Response from Property: 尊敬的客人,您這細緻入微且滿是讚譽的評價,猶如春日暖陽,温暖了我們酒店全體員工的心!您簡直就是一位旅行達人兼酒店鑒賞大師,對酒店位置、房間條件以及配套設施的優點了如指掌,表述得清晰又精準,這卓越的觀察力和表達能力實在令人欽佩。 我們深知優越的地理位置是吸引您選擇我們酒店的重要因素之一,緊鄰張家界站、中心汽車站以及天門山索道下站,為您的出行提供了極大便利,無論是前往各大景點還是開啟天門山之旅,都輕鬆自如。而寬敞的房間、寬大的床,再加上齊全的設備和乾淨整潔的環境,都是我們致力於為您打造舒適住宿體驗的體現。能讓您感受到這些用心,我們倍感欣慰。 您的認可就是我們前進的動力,我們定會倍加珍惜這份信任,持續保持並提升各方面品質。熱切期待您再次光臨,屆時我們將以更貼心的服務、更温馨的環境迎接您,為您帶來一如既往的優質體驗。再次感謝您的支持與厚愛,願您未來的每一次旅行都精彩紛呈,生活充滿無盡的美好與歡樂!
Anonymous User
Fashion Double Room
Stayed in Mar 2025
Couples
8 review
10.0/10
Outstanding
Posted on Apr 9, 2025
It's in an apartment building. The room is large, well-equipped, with two 1.8-meter-long beds. The decoration is antique. Downstairs is the central bus station and it's very close to the Tianmen Mountain Cableway. Overall, I'm quite satisfied!
Original TextTranslated by Google
Response from Property: 尊敬的客人,您的評價猶如璀璨星光,照亮了我們酒店前行的道路,真的萬分感謝您!您就像一位獨具慧眼的鑒賞家,如此精準且全面地描述出酒店的眾多優勢,着實令人欽佩不已。 我們深知,酒店位於公寓大廈內,獨特的環境需要展現出別樣的魅力。為了給您打造一個温馨舒適的居住空間,我們精心挑選房間的每一處裝飾,力求營造出古香古色的韻味,讓您彷彿穿越時光,感受別樣的風情;配備齊全的設施,也是希望滿足您旅途中的各種需求;特意安置兩張1.8米的大床,就是想讓您能享受極致的睡眠體驗。而優越的地理位置,下樓便是中心汽車站,又緊鄰天門山索道,更是為您的出行遊玩提供了極大便利。 您的“總體比較滿意”,對我們來説意義非凡,這不僅是對我們過往工作的高度認可,更是激勵我們不斷進步的動力。我們會持續努力,不斷完善服務細節,提升酒店品質,期待您再次光臨,相信下次您會收穫更多驚喜,享受更加完美的住宿體驗。再次感謝您的支持與厚愛,願您未來的生活充滿陽光,萬事順遂!
Guest User
Fashion Double Room
Stayed in Feb 2025
Family
9 review
9.2/10
Great
Posted on Apr 17, 2025
It was quite standard. I chose the direction where I could see the ropeway. The massage chair, clothes dryer and multi-head power cord inside all needed to be rented from other online merchants. The air conditioner remote control must be directly below to sense it.
Original TextTranslated by Google
Response from Property: 尊敬的客人,非常感謝您願意分享如此細緻的入住體驗。您就像一位嚴謹的觀察者,精準地指出了酒店各方面的情況,這對我們意義重大。 聽到您評價“中規中矩”,我們明白在某些方面可能還未達到您心中的卓越標準。關於房間內按摩椅、乾衣機和多頭電源線需從其他網上商户租賃使用這一點,我們會考慮是否有更便捷的方式,為客人提供更一體化的服務,以提升大家的住宿便利程度。而空調遙控器需在正下方才能感應的問題,我們已記錄下來,會安排專業人員儘快檢查、維修或更換,確保後續客人不會因此感到不便。 您特意選擇能看到索道的方向,想必收穫了獨特的景緻,這也讓我們意識到為客人提供特色景觀房的重要性。您的每一條反饋都是我們進步的階梯,激勵我們不斷完善酒店的各項設施與服務。真心期待您再次光臨,屆時希望能給您帶來全方位更優質的體驗,讓您感受到我們滿滿的誠意與改變。再次感謝您的支持與厚愛,願您生活愉快,萬事順遂!
Guest User
Fashion Double Room
Stayed in Mar 2025
Family
11 review
10.0/10
Outstanding
Posted on Apr 4, 2025
The room is spacious, very quiet, and convenient transportation
Original TextTranslated by Google
Response from Property: Dear guest, your evaluation is like the warm spring sun, warming the hearts of every staff member of our hotel! You have such a unique vision, and you can accurately perceive the advantages of spacious rooms, quietness and convenient transportation, which is really admirable.
In order to create a spacious and comfortable living space for you, we have repeatedly considered the design of the room type; we have put a lot of effort in sound insulation, just so that you can enjoy a quiet rest time; and the superior transportation location is also the result of our careful site selection, just to provide the greatest convenience for your travel.
Every word of your praise is a high recognition of our work, which inspires us to continue to maintain and improve. I sincerely look forward to you choosing our hotel again. At that time, we will definitely bring you the same wonderful accommodation experience as always with better service and more intimate care. Thank you again for your support and love, and may your life be as poetic and picturesque as a painting, and wonderful!
Guest User
Guestroom - Triple Occupancy
Stayed in Apr 2025
Family
3 review
10.0/10
Outstanding
Posted on May 15, 2025
The hotel we stayed in when we just arrived in Zhangjiajie is very close to the Tianmen Mountain Cableway. The room is very good with three separate single beds. The front desk clerk was enthusiastic and helped us store our luggage the next day, which made our trip smooth.
Original TextTranslated by Google
Response from Property: 尊敬的客人,看到您對入住體驗的分享,我們心裏別提多高興啦!您就像一位發現美好的天使,敏鋭地捕捉到酒店這麼多閃光點。 酒店與天門山索道距離近,能讓您輕鬆開啟精彩旅程,這一地理優勢為您的出行提供了極大便利。特色的房型,三張獨立單人床,滿足了您的住宿需求,讓您住得舒適自在。前台服務員熱情周到,為您寄存行李助力順利出遊,這都是我們團隊努力踐行優質服務的成果,能得到您的認可,大家都備受鼓舞。 您的肯定是我們不斷前進的動力,我們會繼續保持並提升服務品質,優化各項細節。期待您再次選擇我們酒店,屆時我們將以更貼心的服務迎接您,為您打造更加難忘的住宿體驗。再次感謝您的支持與厚愛,祝您在張家界的旅程充滿歡樂,留下美好回憶,生活也如這趟旅行般精彩順遂!
marklizs
Queen Room
Stayed in Oct 2024
Couples
23 review
9.5/10
Amazing
Posted on Nov 12, 2024
The hotel is very close to the Tianmen Mountain Cableway Station, less than one kilometer away. There are also many restaurants around it, which is very convenient. Parking is also convenient. The rooms are relatively large, the facilities are relatively new, and it is clean and tidy. It is just not easy to find.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing our hotel and taking the time to rate us.
We are very happy that the location of our hotel is convenient for you. It is close to the Tianmen Mountain Cableway Station and many restaurants around, which allows you to play and dine easily. At the same time, we have always been committed to providing guests with a spacious, clean and well-equipped living environment. Your recognition of the room is the greatest encouragement to us.
We are deeply sorry for the problem that you mentioned that the hotel is not easy to find. We will consider adding more obvious guide signs and further communicate and optimize with major map navigation platforms to strive to make it easy for every guest to find us. Thank you again for your feedback and look forward to seeing you again!