Xibu Street Inn (Zhangjiajie National Forest Park Scenic Area) Reviews
Xibu Street Inn (Zhangjiajie National Forest Park Scenic Area)
51 Xibu Street (Xibu Jie), Wulingyuan District, Zhangjiajie, Hunan, 427400, ChinaView Hotel Details
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Xibu Street Inn (Zhangjiajie National Forest Park Scenic Area) Guest Reviews
9.6/10
Excellent
309 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.7
Amenities9.6
Service9.7
Cleanliness9.6
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All reviews(309)
Positive reviews(306)
Reviews with photos/video(87)
Friendly front desk staff(32)
Delicious breakfast(30)
Well decorated(23)
Well designed(15)
Close to scenic area(15)
Garden view(13)
Offers pick-up/drop-offs(9)
Negative reviews(3)
Pe Nam Pang
Deluxe Double Bed Room (Mountain-View Balcony + Tea Ware + Baizhangxia Canyon View)
Stayed in Mar 2025
Couples
6 review
9.0/10
Great
Posted on Apr 23, 2025
Mixed feelings on this hotel. The services provided by the proprietor was superb. But the front desk lady who assist in our expedition booking was unprofessional, or should I say lazy. Anyway, the proprietor has make it up and delighted us in many ways.
Nostalgic ambience, decent room facilities, average breakfast and acceptable overall hospitality. There’s restaurants and groceries within walking distance. Offers free pick-up and drop-off when arranged.
Response from Property: [Free route planning, map, ticket booking] Thank you very much for your choice and trust and stay experience with your family. We will strengthen the professional quality and service attitude training of the front desk.
It is rare to meet you on the long road of life. Time flies. I am happy because of meeting you, happy because of understanding you, and honored because of meeting you!
Yunhai Courtyard Leisure Resort Hotel is committed to providing high-quality, warm, and satisfactory family-like friendly service and stay experience for every family and friends who come from afar.
Your satisfaction is our greatest motivation. We look forward to meeting you again! I wish you a pleasant journey and a smooth journey
Guest User
Deluxe Double Bed Room (Mountain-View Balcony + Tea Ware + Baizhangxia Canyon View)
Stayed in Feb 2025
Solo travellers
6 review
10.0/10
Outstanding
Posted on Mar 28, 2025
I felt very welcome in the Hotel. The owner Liang and the staff was very, very friendly and helped me a lot, organising my trips, buy discounted entry tickets and broght me to the park entrance, advised me where to go.
I had a great experience here, wished to stay longer if possible.
Response from Property: 1. [Free route planning, map, ticket booking] Thank you very much for your choice and trust and your stay experience. It is rare to meet you on the long road of life. Time flies. I am happy because of meeting you, happy because of understanding you, and honored to meet you. Yunhai Courtyard Leisure Resort Hotel is committed to providing high-quality, warm, and satisfactory family-like service and stay experience for every family and friends who come from afar. Your satisfaction is our greatest motivation. We look forward to meeting you again! I wish you a pleasant journey and a safe journey.
Shannon Skye Thomson
Deluxe Double Bed Room (Mountain-View Balcony + Tea Ware + Baizhangxia Canyon View)
Stayed in Dec 2024
Couples
4 review
10.0/10
Outstanding
Posted on Jan 29, 2025
Great spot, checked in late and they came out to let us in. Great breakfast, beautiful room. We could see the new years fireworks from our balcony 😍
Response from Property: Dear Guest:Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience with us. It's fantastic to know that our team was able to assist you with a smooth late check-in and that you enjoyed the breakfast and your beautiful room. We're especially delighted that you could enjoy the New Year's fireworks right from your balcony – what a magical way to ring in the New Year!Your kind words mean a lot to us and serve as a great motivation to continue delivering exceptional service. We hope to welcome you back for another memorable stay in the future!Warm regards
Guest User
Standard Room - Courtyard-View (Double Bed)
Stayed in Aug 2024
Couples
4 review
8.0/10
Very Good
Posted on Sep 28, 2024
The staff of the hotel were very helpful, the manager organised all park tickets for us (Zhangjiajie National Park, Tianmen mountain), the transportation from Zhangjiajie city to the hotel and in the morning the manager drove us to the park entrance.
The hotel is only 2km from the park entrance. In the evening we were walking back.
We had nice chats with the staff and were invited to share tea with them.
XibuStreet Inn manager has been extremely kind with us. His wife speaks English and we have been using translator app to communicate.
Response from Property: 【Free Route Planning, Map Gift, Ticket Reservation Service】Dear family, hello! Thank you for choosing to trust us and stay at our hotel. The hotel is conveniently located for dining, drinking, entertainment, and leisure activities. It only takes a 21-minute walk or a 4-5 minute drive to reach the Zhangjiajie National Forest Park. Next door is Xibu Old Street, and it's just a 13-minute walk to Meilixiangxi. Taking a Didi ride to Qianqiuqing only takes about 7 minutes. We offer concierge-style service, including luggage storage, tour guide booking, car rental, ticket reservation for Zhangjiajie Forest Park, Tianmen Mountain, Meilixiangxi, Qianqiuqing performances, and more. There are plenty of discounts available that can save you quite a bit of money. Haha, planning your itinerary will save you time and trouble, especially on saving money. Haha. Our hotel strives to create a warm and comfortable living environment for guests with the best service to meet different needs of families. All our staff will continue to work hard to provide quality and enthusiastic service for family members. We sincerely look forward to your next visit.
Guest User
Cloud Creek Courtyard Twin Room
Stayed in Feb 2025
Business travellers
1 review
10.0/10
Outstanding
Posted on Mar 24, 2025
Room
Facilities: Complete facilities
Sanitation: Clean and tidy
Environment: Fresh and elegant, simple and elegant, quiet and leisurely
Service: Thoughtful, considerate, and attentive
This is the most comfortable hotel I have ever stayed in. There is no hustle and bustle of the city, but I can enjoy the tranquility and leisure, the relaxation and freedom!
Original TextTranslated by Google
Response from Property: 【免費規劃講解路線、贈送地圖、代訂門票】親愛的家人,您好!謝謝您選擇相信我們,並且入住我們酒店,酒店附近吃喝玩樂都很方便,而且酒店離張家界國家森林公園步行衹需要21分鐘的時間喲,開車衹需要4-5分鐘,旁邊就是溪布老街 ,走到魅力湘西衹要13分鐘,距離千古情打滴滴也衹要7分鐘左右,我們是管家式服務,寄存託運行李,預約導遊,包車,為客人代訂張家界森林公園,天門山,魅力湘西,千古情等各景區和表演門票,優惠多多哦,能省不少大洋哦,嘻嘻,規劃遊玩行程,省去很多不必要的麻煩和時間重點省錢啦,哈哈哈。酒店在不斷的為客人營造温馨舒適的居住環境而努力,以最優服務,滿足家人們不同的需求。我們全體員工將不斷努力,為家人提供優質,熱情的服務。衷心期盼您的再次光臨.
Guest User
Cloud Creek Courtyard Twin Room
Stayed in Feb 2025
Solo travellers
1 review
10.0/10
Outstanding
Posted on Mar 16, 2025
A very distinctive hotel with ethnic characteristics, clean and tidy, the housekeeper was very patient in explaining the route, which saved me a lot of detours. It has a very lively atmosphere. I will come again next time
Original TextTranslated by Google
Response from Property: [Free route planning and explanation, free maps, ticket booking] Dear family, hello! Thank you for choosing to trust us and staying in our hotel. It is very convenient to eat, drink and have fun near the hotel. It is only a 21-minute walk from Zhangjiajie National Forest Park and a 4-5-minute drive. Next to it is Xibu Old Street, and it takes only 13 minutes to walk to Charming Xiangxi. It takes only about 7 minutes to get to Eternal Love by Didi. We provide butler service, including luggage storage, tour guide reservations, chartered cars, and ticket reservations for guests for Zhangjiajie Forest Park, Tianmen Mountain, Charming Xiangxi, Eternal Love and other scenic spots and performances. There are many discounts, which can save you a lot of money. Hehe, planning a travel itinerary can save you a lot of unnecessary trouble and time, and focus on saving money, hahaha. The hotel is constantly working to create a warm and comfortable living environment for guests, providing the best services to meet the different needs of families. All of our staff will continue to work hard to provide high-quality and enthusiastic service to your family. We sincerely look forward to seeing you again.
Guest User
Cloud Creek Courtyard Twin Room
Stayed in Feb 2025
Family
1 review
10.0/10
Outstanding
Posted on Mar 9, 2025
I like the log-style decoration, which is grand and warm. The room is clean and tidy. The front desk lady is very friendly and helpful. She made tea, introduced the route, bought us discounted tickets, and called a taxi for us. We didn't have to worry about anything. It was the most relaxing trip. Must give a good review.
Original TextTranslated by Google
Response from Property: 1. [Free route planning, map, ticket booking] Thank you very much for your choice and trust and your stay experience. It is rare to meet you on the long road of life. Time flies. I am happy because of meeting you, happy because of understanding you, and honored to meet you. Yunhai Courtyard Leisure Resort Hotel is committed to providing high-quality, warm, and satisfactory family-like service and stay experience for every family and friends who come from afar. Your satisfaction is our greatest motivation. We look forward to meeting you again! I wish you a pleasant journey and a smooth journey.
Guest User
Cloud Creek Courtyard Twin Room
Stayed in Jan 2025
Solo travellers
1 review
10.0/10
Outstanding
Posted on Feb 23, 2025
The room is clean and the decoration is very unique. I personally like this style. The lady at the front desk is very good and very enthusiastic. She patiently explained the map guide to us and bought discounted tickets for us. The breakfast rice noodles are also delicious. There are all kinds of
Original TextTranslated by Google
Response from Property: [Free route planning and explanation, free maps, ticket booking] Dear family, hello! Thank you for choosing to trust us and staying in our hotel. It is very convenient to eat, drink and have fun near the hotel. It is only a 21-minute walk from Zhangjiajie National Forest Park and a 4-5-minute drive. Next to it is Xibu Old Street, and it takes only 13 minutes to walk to Charming Xiangxi. It takes only about 7 minutes to get to Eternal Love by Didi. We provide butler service, including luggage storage, tour guide reservations, chartered cars, and ticket reservations for guests for Zhangjiajie Forest Park, Tianmen Mountain, Charming Xiangxi, Eternal Love and other scenic spots and performances. There are many discounts, which can save you a lot of money. Hehe, planning a travel itinerary can save you a lot of unnecessary trouble and time, and focus on saving money, hahaha. The hotel is constantly working to create a warm and comfortable living environment for guests, providing the best services to meet the different needs of families. All of our staff will continue to work hard to provide high-quality and enthusiastic service to your family. We sincerely look forward to seeing you again.
Yingyingyinglaohan
Cloud Creek Courtyard Twin Room
Stayed in Jan 2025
Couples
3 review
10.0/10
Outstanding
Posted on Feb 20, 2025
The room is very clean and the boss is very friendly.
Facilities: Very rich, with a separate tea bar, observation deck, and coffee shop.
Hygiene: Clean and tidy.
Environment: Quiet and comfortable.
Service: Very warm and the boss is very enthusiastic.
Original TextTranslated by Google
6/7
Response from Property: 1.【免費規劃講解路線、贈送地圖、代訂門票】非常感謝您和家人的選擇和信任以及入住體驗哦,人逢知己千杯少,難得在漫漫人生路上與您相遇,似水流年,因為相遇而快樂,因為懂得而幸福,因為遇到您而榮幸,雲海庭院休閑度假酒店致力為每位遠道而來的家人朋友們提供優質 温馨,滿意的家人般親切的服務與入住體驗,您的滿意是我們最大的動力,我們期待和您的再次相遇哦!祝旅途愉快,一路順風喲
Guest User
Chanxi Shengyuan Tatami + Zen Space
Stayed in Jan 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on Feb 8, 2025
The hotel is clean and tidy. Thanks to the boss for the upgraded room type. The double breakfast is delicious. I will book this hotel again next time I come to Wulingyuan.
Original TextTranslated by Google
Response from Property: 1.【免費規劃講解路線、贈送地圖、代訂門票】非常感謝您和家人的選擇和信任以及入住體驗哦,人逢知己千杯少,難得在漫漫人生路上與您相遇,似水流年,因為相遇而快樂,因為懂得而幸福,因為遇到您而榮幸,雲海庭院休閑度假酒店致力為每位遠道而來的家人朋友們提供優質 温馨,滿意的家人般親切的服務與入住體驗,您的滿意是我們最大的動力,我們期待和您的再次相遇哦!祝旅途愉快,一路順風喲
The inn hotel is in Tujia style and the decoration is very special. The environment is very good, the room is large and clean, the proprietress is very enthusiastic, we Cantonese people can also let us have a meal in the courtyard on New Year's Eve, the breakfast variety is also very rich, the rice noodles are delicious, very satisfied 👍🏻
Original TextTranslated by Google
6/10
Response from Property: 閃閃的五顆小星星就可以看出來親對我們的喜愛,很開心能給您帶來一個完美的入住體驗,乾淨整潔的房間,給您帶來好的心情。 不僅僅讓您住的滿意,我們還有更多驚喜帶給您。我們相約下次見面~
Guest User
Deluxe Double Bed Room (Mountain-View Balcony + Tea Ware + Baizhangxia Canyon View)
Stayed in Dec 2024
Family
1 review
10.0/10
Outstanding
Posted on Jan 27, 2025
Very beautiful hotel, the front desk is also very friendly, next time I will introduce my friends here.
Original TextTranslated by Google
Response from Property: The five twinkling little stars show your love for us. We are very happy to bring you a perfect stay experience. The clean and tidy room brings you a good mood. Not only will we make your stay satisfying, we will also bring you more surprises. Let's meet next time~
Guest User
Deluxe Double Bed Room (Mountain-View Balcony + Tea Ware + Baizhangxia Canyon View)
Stayed in Dec 2024
Family
1 review
10.0/10
Outstanding
Posted on Jan 26, 2025
The service is warm and the room is clean and warm. I am very satisfied. Especially when buying tickets, you can get a lot of discounts. I recommend the smile of the lady at the front desk 🙂
Original TextTranslated by Google
Response from Property: 1.【免費規劃講解路線、贈送地圖、代訂門票】非常感謝您和家人的選擇和信任以及入住體驗哦,人逢知己千杯少,難得在漫漫人生路上與您相遇,似水流年,因為相遇而快樂,因為懂得而幸福,因為遇到您而榮幸,雲海庭院休閑度假酒店致力為每位遠道而來的家人朋友們提供優質 温馨,滿意的家人般親切的服務與入住體驗,您的滿意是我們最大的動力,我們期待和您的再次相遇哦!祝旅途愉快,一路順風喲
Guest User
Deluxe Double Bed Room (Mountain-View Balcony + Tea Ware + Baizhangxia Canyon View)
Stayed in Dec 2024
Family
1 review
10.0/10
Outstanding
Posted on Jan 2, 2025
The hotel is very good, with a quiet environment, clean and sanitary, very local characteristics, and brings a comfortable experience to everyone's travel! Like 👍
Original TextTranslated by Google
Response from Property: 1.【免費規劃講解路線、贈送地圖、代訂門票】非常感謝您和家人的選擇和信任以及入住體驗哦,人逢知己千杯少,難得在漫漫人生路上與您相遇,似水流年,因為相遇而快樂,因為懂得而幸福,因為遇到您而榮幸,雲海庭院休閑度假酒店致力為每位遠道而來的家人朋友們提供優質 温馨,滿意的家人般親切的服務與入住體驗,您的滿意是我們最大的動力,我們期待和您的再次相遇哦!祝旅途愉快,一路順風喲
Guest User
Chanxi Shengyuan Tatami + Zen Space
Stayed in Oct 2024
Family
1 review
10.0/10
Outstanding
Posted on Nov 17, 2024
This stay at this hotel was really a very pleasant experience! From the moment I walked in, I was attracted by the elegant and atmospheric environment of the hotel. The room was clean and tidy, the layout was very warm, and the bedding was very comfortable, which made people relax quickly. The hotel staff were very warm and thoughtful, and they responded quickly to any needs. The breakfast was rich in variety and tasted very good. The location is also very convenient, and the surrounding transportation and shopping are very convenient. In short, this stay experience was very good, and I will choose this hotel next time! ”
Original TextTranslated by Google
Response from Property: 1. [Free route planning, map, ticket booking] Thank you very much for your choice and trust and stay experience with your family. It is rare to meet you on the long road of life. Time flies. I am happy because of meeting you, happy because of understanding you, and honored to meet you. Yunhai Courtyard Leisure Resort Hotel is committed to providing high-quality, warm, and satisfactory family-like service and stay experience for every family and friends who come from afar. Your satisfaction is our greatest motivation. We look forward to meeting you again! I wish you a pleasant journey and a safe journey