Don Chan Palace Hotel & Convention

Don Chan Palace Hotel & Convention Reviews

Don Chan Palace Hotel & Convention

Unit 6 Piavat Village, Sisatanak District, Vientiane, 01000, LaosView Hotel Details
Don Chan Palace Hotel & Convention
Don Chan Palace Hotel & ConventionDon Chan Palace Hotel & ConventionDon Chan Palace Hotel & Convention
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Don Chan Palace Hotel & Convention Guest Reviews

8/10
Very Good
46 review
Verified reviews
Location8.1
Amenities7.8
Service8.2
Cleanliness8.0
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All reviews(46)
Positive reviews(41)
Reviews with photos/video(12)
Awesome stay(9)
Amenities were average(9)
Great service(9)
Awesome rooms(6)
Large rooms(6)
Convenient location(5)
Negative reviews(5)
Aakhil
Classic Double Room With City View
Stayed in Jan 2025
Solo travellers
5 review
9.0/10
Great
Posted on Mar 17, 2025
Very good view of Mekong River from hotel balcony. Friendly staff and decent breakfast. Walkable distance (30 mins or 1 to 4 kms) to City attractions and night market.
Response from Property: Dear distinguished guest, thank you for choosing Vientiane Dongchang Hotel and taking the time to share your stay experience! We are glad to know that you are satisfied with our environment and service. Your affirmation is our driving force for progress. We will continue to work hard to provide every guest with a better stay experience. We look forward to your visit again and wish you a happy life!
Eltruist
Superior Double Room With River View
Stayed in Apr 2024
Business travellers
1 review
2.0/10
Posted on May 10, 2024
Awful 😭 1. A lot of things are broken 2. Everything are dirty 3. Aircon doesn’t chill 4. Breakfast in very dirty place 5. Gym is absolutely destroyed 6. Swimming pool is very dirty 7. Manager said sorry we under construction and rejected to make a refund)) funny This place is absolutely disabled to accept the guests. I’ve escaped of here and my advice to all keep a distance of this garbage hole.
6/17
Nuttanun
Superior Double Room With River View
Stayed in Jul 2024
Business travellers
3 review
7.5/10
Posted on Oct 15, 2024
Great for the Mekong River and sunset view. The hot water was not working. The air conditioner was not working properly, a bit hot during the day and very cold at dawn/early morning. If you have a tobacco allergy, please note that some guests were smoking on a non-smoking floor and in hotel restrooms
Xuefing Yang
Classic Double Room With City View
Stayed in Jul 2024
Family
1 review
10.0/10
Outstanding
Posted on Aug 7, 2024
Nice & clean facilities. Front desk was very helpful. Not a fan of the $100 security deposit but I understand. Always double check your room(s) for previous damage(s) as it may count against your security deposit. My room had a sofa seat that had one of the 4 legs damaged and my brother-in-law's room had one of the sofa seat with a dirty stain so please be very advised. We had it reported so it wouldn't count against us. Morning breakfast was good. Loved the variety of food choices. Overall, our stay was pleasant and we wouldn't mind staying here again.
Response from Property: Dear distinguished guest, thank you for choosing Vientiane Dongchang Hotel and taking the time to share your stay experience! We are glad to know that you are satisfied with our environment and service. Your affirmation is our driving force for progress. We will continue to work hard to provide every guest with a better stay experience. We look forward to your visit again and wish you a happy life!
ASKKPOP
Classic Double Room With City View
Stayed in Oct 2023
Solo travellers
15 review
7.5/10
Posted on Nov 12, 2023
It's very convenient, clean and all staff kindness Also close to downtown . Breakfast really good ^^
Response from Property: Dear guest, hello! Thank you very much for choosing to stay at Dongchang Hotel and taking the time to share your stay experience. We are very pleased to see your affirmation of the hotel's location, room hygiene and service. Your satisfaction is our greatest motivation. We look forward to serving you again in the near future. I wish you a happy life!
Guest User
Superior Twin Room with River View
Stayed in Apr 2024
Couples
9 review
6.0/10
Posted on May 10, 2024
Big room but old and bathroom tubs leakages water on the floor and not convenient for out going
Guest User
Superior Double Room With River View
Stayed in Dec 2022
Couples
1 review
6.5/10
Posted on Jan 19, 2023
We were greeted upon arrival with a friendly courteous staff although they spoke very little English. We were a bit disappointed at the location as it is not near town center or nightlife other than the night market. Room was clean and large enough to not feel cramped. The pool was nice as was the gym. We were disappointed there was no lounge to enjoy a cocktail. Buffet breakfast had a variety of both Lao and European food. If you don't mind the seclusion then the Hotel is a great stay for the price.
Response from Property: 尊敬的賓客,您好!非常感謝您選擇入住東昌酒店,並抽出寶貴時間分享您的入住體驗。看到您對酒店位置、房間衞生及服務的肯定,我們倍感欣慰。您的滿意是我們最大的動力,期待在不久的將來再次為您服務,祝您生活愉快!
Asdfobia
Classic Twin Room with City View
Stayed in Nov 2022
Travel with friends
3 review
7.5/10
Posted on Feb 13, 2023
Great time to stay in there, the place is good. The location is nearby the airport ⚡️⚡️
Response from Property: 尊敬的賓客,您好!非常感謝您選擇入住東昌酒店,並抽出寶貴時間分享您的入住體驗。看到您對酒店位置、房間衞生及服務的肯定,我們倍感欣慰。您的滿意是我們最大的動力,期待在不久的將來再次為您服務,祝您生活愉快!
Guest User
Classic Double Room With City View
Stayed in Oct 2024
Business travellers
21 review
4.0/10
Posted on Jan 2, 2025
The location is not great, and it is a hotel used by Chinese tourist groups. The facilities are old and dusty, and the breakfast is a mess made by Chinese people.... I don't want to talk about this hotel anymore.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您選擇東昌酒店,並給予中肯的反饋。關於早餐品種的問題,我們已經向相關部門反映,未來會不斷豐富早餐內容,力求為您和更多賓客提供更好的用餐體驗。期待您的再次光臨,見證我們的成長與進步!
sombat.
Classic Double Room With City View
Stayed in Nov 2024
Solo travellers
4 review
8.0/10
Very Good
Posted on Jan 1, 2025
Large room with Mekong River view
Original TextTranslated by Google
6/7
Response from Property: 尊敬的貴賓,感謝您選擇萬象東昌酒店,並抽出寶貴時間分享您的入住體驗!很高興得知您對我們的環境和服務感到滿意。您的肯定是我們前進的動力,我們會繼續努力,為每一位賓客提供更優質的入住體驗。期待您的再次光臨,祝您生活愉快!
永井久士
Classic Double Room With City View
Stayed in Jan 2025
Business travellers
1 review
6.0/10
Posted on Feb 28, 2025
The room and the staff at the counter were very kind. Unfortunately, I couldn't exchange money. The breakfast was delicious. The taxi fare to the airport was expensive (1.6 times the price of coming to the hotel).
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝您選擇入住東昌酒店,並抽出寶貴時間分享您的入住體驗。看到您對酒店位置、房間衞生及服務的肯定,我們倍感欣慰。您的滿意是我們最大的動力,期待在不久的將來再次為您服務,祝您生活愉快!
아우구스티노 변
Deluxe Double Room With River View
Stayed in May 2024
Family
8 review
7.5/10
Posted on Jun 17, 2024
Quiet hotel, but large hotel built on a large site far from the center needs remodeling The friendly attitude of the staff is good Restaurant with not much to eat for breakfast
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您選擇東昌酒店,並給予中肯的反饋。關於早餐品種的問題,我們已經向相關部門反映,未來會不斷豐富早餐內容,力求為您和更多賓客提供更好的用餐體驗。期待您的再次光臨,見證我們的成長與進步!
Dashu、、
Deluxe Double Room With River View
Stayed in Apr 2024
Solo travellers
179 review
10.0/10
Outstanding
Posted on Aug 24, 2024
Environment: Across from Thailand's Nong Khai Province..in front of the famous Mekong River..very beautiful when the sun sets. Service: fast and convenient..the front desk is quick
Original TextTranslated by Google
Response from Property: 尊敬的貴賓,感謝您選擇萬象東昌酒店,並抽出寶貴時間分享您的入住體驗!很高興得知您對我們的環境和服務感到滿意。您的肯定是我們前進的動力,我們會繼續努力,為每一位賓客提供更優質的入住體驗。期待您的再次光臨,祝您生活愉快!
Khunchaya
Classic Twin Room with City View
Stayed in Apr 2024
Couples
4 review
8.5/10
Very Good
Posted on May 21, 2024
The air conditioner is not cold. Other than that, it's very ok. The staff provide good service. It's only about the air conditioner. First Laos trip with this school
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝您選擇入住東昌酒店,並抽出寶貴時間分享您的入住體驗。看到您對酒店位置、房間衞生及服務的肯定,我們倍感欣慰。您的滿意是我們最大的動力,期待在不久的將來再次為您服務,祝您生活愉快!
Guest User
Superior Room with River View
Stayed in Feb 2024
Travel with friends
12 review
10.0/10
Outstanding
Posted on Mar 15, 2024
The hotel room is very large, and you can directly see the sunset over the Mekong River from the balcony outside the window.
Original TextTranslated by Google
Response from Property: 尊敬的貴賓,感謝您選擇萬象東昌酒店,並抽出寶貴時間分享您的入住體驗!很高興得知您對我們的環境和服務感到滿意。您的肯定是我們前進的動力,我們會繼續努力,為每一位賓客提供更優質的入住體驗。期待您的再次光臨,祝您生活愉快!