Minhero Vista Zhengzhou

The hotel is located on Hangzhou Road, Zhongzhou Avenue, which is more convenient to get to. There is a large shopping mall next door, which is also convenient for shopping. I see that a bar is being renovated in front of the door. There are shopping malls and entertainment. When checking in, the girl at the front desk was very enthusiastic and helpful. Introduce me to the nearby Erqi Pagoda and Zhongyuan Fu Pagoda. After checking in, I ate with my friends in the private room upstairs of the hotel. The restaurant environment is relatively comfortable, the dishes are relatively exquisite, the taste is good and worth recommending, and the overall hotel experience is very good!

I never write reviews for hotels... and I never give such low scores This is my second time staying in this hotel First, let me talk about my first stay experience. It was very good. I was very satisfied with the service attitude of the front desk. The cleaning lady was also very polite. The room was also very clean and tidy. The stay was also very comfortable Then let me talk about my second stay experience. Because my friend and I are very afraid of insects, we got up in the middle of the night to go to the toilet and found insects crawling in the toilet... Then the cleaning lady was just like a **. She had to report to the hotel in advance before cleaning the room... I have never seen such a cleaning lady when I stayed in a hotel before, including the first time I stayed. Secondly, when I checked out, the cleaning lady said, "I'm leaving?" (The tone was weird and awkward, so I just didn’t want to pay attention and just hummed) I just put the room card at the front desk and it’s been less than 10 minutes since the hotel called us and said that the wash cup in the room was broken and we need to compensate for it (the cup was fine before check-out and it was broken within 10 minutes of check-out). You said compensation is completely OK. I asked you to add me on WeChat to show me where the cup was broken. Everyone can see the chat history. Again, the cup was fine before check-out, but it was broken when the cleaning lady came in to clean the room after check-out. Compensation for the cup is OK. It’s not like we can’t afford to compensate your hotel for a cup, but at least you have to give a reasonable explanation. Now you directly say that you don’t need to apply for compensation. I said you don’t need to apply, just give me a reasonable explanation and we will compensate your hotel according to the price. Then you won’t reply now. What do you mean by this? It means that the cleaning lady broke it and you don’t want to take responsibility and put the blame on the customer. Seeing that the customer’s attitude is so tough, you said that compensation is not needed. It seems that you are bullying the weak and afraid of the strong. Do I have to record a video of the room before checking out of your hotel in the future?

The room environment is not bad, and there are many types of breakfast. The only regret is that there is no laundry room. Now, whether it is a mid-range or high-end hotel, it is basically equipped with a laundry room. It is recommended to add one, even if it is charged. 😊

The room is spacious but the facilities are a bit old.