Shangri-La Hotel, Zhoushan Reviews

The hotel staff was good, but ı got a problem for payment with Visa credit card. As a global brand hotel 'Shangri-La" expected to accept internationla credit card payments but unfortunately not succesfull. Also Trip.com do not have agreement with hotel for "online payment" which I can easly submit payment, but again unsuccesfull. Hope you can improve your service and agreement to give better support foreigner guest in China mainland.

Hotel staff is kindly hospitality Room service is not available Coffee is not available at the room, should going to first floor to get free coffee. Breakfast is less than two star hotel, very poor, I was doubt about the hotel is really Shangri-la or fake!!

Reasonable

I give three stars for sanitation, because the bathroom is very small, the shower water pressure is low, and the toiletries are so-so. I give three stars for the environment, because the hotel only has one floor, only the third floor, and the 4th to 9th floors are not decorated and not open. There is a faint decoration smell. It opened in 2020. The breakfast area is probably the size of three rooms, and the breakfast category is not as many as the Hanting in the same city.

It was my first time to travel to Zhoushan, and I chose a big brand hotel. Before I checked in, the hotel front desk clerk had contacted me in advance to inform me of the front desk location and other information, and also helped me answer questions about traveling to Zhoushan, which made me feel that staying at Shangri-La was worth it. After checking in, I felt that the hotel was small in size, different from other Shangri-La hotels, and the room decoration was simple, but I personally felt very comfortable and not depressed. You can see the bay outside, and the night view is very good. The girl at the front desk also helped me make a travel guide, which made my trip to Zhoushan smoother. The service is really great, very considerate and thoughtful. Of course, I also hope that your hotel can open rooms on higher floors and other entertainment facilities, which will be even more perfect [strong]

It was my first time to travel to Zhoushan and I chose the Shangri-La brand hotel. The hotel manager on duty contacted me in advance to inform me where to check in, which was very considerate. After arriving at the hotel, the girl at the front desk also enthusiastically introduced Zhoushan to us. The room was simple and comfortable, and their service made up for the lack of hardware, but the overall feeling was still good, and I will stay there again next time.

The room was very clean, and the decoration style was the warm feeling I liked. There was an unbeatable sea view outside the window. I would especially like to praise Manager Lin at the front desk. Not only was the service professional and meticulous, but he also pointed out the transportation route for me to go to the place where I had to work the next day in detail. It was really considerate.

The hotel has complete facilities, the rooms have good lighting and are cleaned very well. The front desk staff is warm and thoughtful. The hotel environment is quiet and comfortable. It is a very good experience!

The room is very comfortable, a simple version of Shangri-La, not very complete, but the environment is good, the front desk staff has a good service attitude, it is worth a thumbs up to them👍

Hygiene: clean and tidy Environment: convenient transportation Service: warm and thoughtful

Shangri-La is a small hotel with incomplete hardware facilities. The room decoration style is simple, but it is quite comfortable. The room is clean and quiet, and the surrounding environment is good. The front desk staff has a good service attitude and helped with travel and food guides. I will stay in this hotel next time.

The Shangri-La Hotel is small in size, but it is comfortable, quiet, clean, and has a good surrounding environment. The breakfast is small but exquisite, and the taste is OK. The service of the beautiful ladies at the front desk is really great. Special thanks to Xiaolin and Xiaolu for their service. They helped me make a travel guide and made us have a great time. I will stay here again next time. I hope that higher floors and facilities will be opened later.

Only some rooms are open, the Shangri-La Hotel is small in scale. Fortunately, the environment is good, the room is clean and comfortable, and it is convenient to travel. The breakfast is small but good, and the taste is OK. The key is that the service is really great. Thanks to Xiaolin and Xiaolu for their service. They recommended tourist routes and food to me, which is very helpful for us who are traveling to Zhoushan for the first time. I will stay in this hotel next time I come to Zhoushan. [Strong][Strong][Strong]

The hotel room is not too big or too small, the air conditioning is powerful, and the bed is big enough to sleep comfortably. The service was very good from the beginning of check-in. They asked about the room requirements and responded to all requests. If they could not meet the requirements, they would also take the initiative to explain. The things I asked for at the front desk were delivered very quickly. The check-out speed was also very fast. I remembered to issue a ticket before leaving. The front desk said that the information was left for the electronic ticket. We left and received it very quickly. The efficiency is very high. It is my first choice for my next trip to Zhoushan.