Zhuhai Ruby Hotel

Zhuhai Ruby Hotel Reviews

Zhuhai Ruby Hotel

867 West Meihua Road, Xiangzhou District, Zhuhai, Guangdong, ChinaView Hotel Details
Zhuhai Ruby Hotel
Zhuhai Ruby HotelZhuhai Ruby HotelZhuhai Ruby Hotel
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Zhuhai Ruby Hotel Guest Reviews

4.7/5
Outstanding
2744 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(2744)
Positive reviews(2704)
Reviews with photos/video(821)
Classy environment(488)
Friendly front desk staff(456)
Delicious breakfast(394)
Convenient parking(155)
Well designed(136)
Well decorated(88)
Awesome gym(17)
Delicious buffet(16)
Negative reviews(40)
Thinkblue8
Boutique Queen Room
Stayed in Nov 2024
Solo travellers
38 review
5.0/5
Outstanding
Posted on Dec 29, 2024
Great hotel near the Mingzhu train station in Zhuhai. The place was clean everywhere and the room was nice and spacious as well. Checking in and out was quick with great service. There’s a back door to a convenient store and coffee shops and other restaurants. There’s not much around but it was good enough if you wanted a quick short stay.
Response from Property: Thank you so much for your positive review and it's nice to know that you enjoyed a comfortable stay with us. Regarding your suggestion, we will continue to pay attention to the surrounding environment of the hotel and strive to provide more convenience for guests who stay temporarily. We have planned to add entrances closer to the business district to allow guests to access convenience stores, coffee shops and restaurants more easily. At the same time, we are committed to maintaining environmental hygiene and spacious rooms at all times, ensuring efficient and convenient check-in and check-out processes, and providing high-quality customer service. Thank you again for your feedback and look forward to providing you with a better stay.
Guest User
Cozy Family Room
Stayed in Nov 2024
Other
1 review
5.0/5
Outstanding
Posted on Dec 28, 2024
Very good, most friendly staffs (Fani, Ma is) love you both for your kind help, great place, great location. Will definitely come again.
Response from Property: Thank you so much for your recognition and beautiful evaluation, Fani and Ma are the pride of our team and your satisfaction is the driving force for our unremitting efforts. We are honored and encouraged to see your positive feedback. Your affirmation reminds us that our location is truly convenient and our service is excellent, which we have always been aiming for. We are very happy that you can enjoy our kind help and feel warm and comfortable. We are deeply looking forward to your promised visit again, which is our greatest honor. We promise that we will continue to provide excellent service and continue to make every guest enjoy a unique living experience. Thank you again for your review and look forward to seeing you again at our hotel in the near future.
Guest User
Boutique Queen Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 27, 2024
Shing one gang Facial Ho Chin Rita Chai Chai Siang, sing Gabby two goes out in gaga to Foot wall to see your K fun Cheung Fung me Cheung Cheung Zhang yeehaw Charlie 
Response from Property: [♥Pearl Light Rail Station, worry-free travel♥] Thank you for your love and recognition of Ruby! Your affirmation is the greatest motivation for our unremitting efforts, and it also makes our persistence more meaningful. We will continue to improve the quality of our service and look forward to meeting you again~
KAI YUEN KENNY
Boutique Queen Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 12, 2025
Big and bright windows. Good room illumination with numerous light fittings. High quality granite floor tiling with carpet surrounding the double bed. This is more hygienic than the usual wall to wall carpet flooring. Helpful Marvis Cai at Front Desk. Most importantly, plenty of parking spaces in the two basement level carpark with abundant charging facilities for overnight charging. Though the carpark may get pretty full during Hong Kong’s holidays. Though it would be great if buffet breakfast can. Include western food like oatmeal and salads.
Response from Property: Thank you very much for your positive review of our hotel, especially the great praise for the room facilities, staff service and parking, which we are deeply honored. We attach great importance to your suggestion: "If the breakfast buffet can provide more variety, especially western varieties such as oatmeal and salad, I believe it will enhance the overall stay experience." We have recorded your opinions and will consider adding more abundant breakfast options to meet the needs of different customers. At the same time, we will also ensure that the parking lot has sufficient charging facilities for guests to use at all times. Thank you again for your valuable feedback and look forward to providing you with a more perfect service experience.
Anonymous User
Boutique Queen Room
Stayed in Nov 2024
Family
25 review
5.0/5
Outstanding
Posted on Jan 7, 2025
Very very nice hotel. Free car park. Smart service and staff. Free upgrade to large hotel room. Yummy breakfast. 
Response from Property: Dear Guest, Thank you very much for your high review of our hotel! We are proud to see that our services, including smart amenities, free parking, staff professionalism, room upgrades, and a rich and delicious breakfast, can exceed your expectations. We are committed to providing every guest with a home-away experience. If you have any further needs or encounter any problems, please feel free to contact our customer service department, your satisfaction is our unremitting pursuit. Looking forward to your visit again and enjoying our services again.
Zhiwei
Boutique Queen Room
Stayed in Sep 2024
Couples
6 review
4.0/5
Very Good
Posted on Oct 19, 2024
NIce hotel from a short break. Room is clean, no smoking smell and the staff are friendly. Thanks to Rita for helping the check-in! Breakfast is great! Will come again next time.
Response from Property: Thank you for your love and affirmation of Ruby Sun Treasure Hotel. It is our honor! Your 5 points of satisfaction will also inspire all Ruby colleagues to be more meticulous and attentive in future work. We will continue to bring you a warm and comfortable hotel experience! Come often when you are free! I wish you a happy life~
kin pan li
Luxury Big Bed Room
Stayed in Nov 2024
Other
1 review
5.0/5
Outstanding
Posted on Dec 22, 2024
serivce very good rita service good for us
Response from Property: Thank you very much for your recognition and feedback! We couldn't be more relieved to see how pleased you are with our service. Your satisfaction is our greatest motivation. We carefully study all aspects raised in your experience to ensure that we maintain the highest level of service quality. Your suggestions are very important, giving us the confidence to continue to improve and provide better service to all our guests. Thank you again for your choice and affirmation, and hope to continue to provide you with an excellent accommodation experience next time I have the opportunity.
Anonymous User
Queen Room With View
Stayed in Dec 2024
Family
1 review
4.7/5
Amazing
Posted on Jan 5, 2025
New and well designed room.
Response from Property: Very happy to hear that you are happy with the newly designed room! Our team is committed to creating a comfortable and stylish stay. If there are any inconveniences or areas that fall short of expectations during your stay, we sincerely hope that you will contact us to make our service even more complete. Looking forward to the opportunity to provide you with a five-star service experience again!
AI LENG
Cozy Family Room
Stayed in Nov 2024
Family
1 review
4.5/5
Great
Posted on Dec 27, 2024
Nice and spacious room. Friendly staff. Surrounding amenities such as eateries and convenient stores are easily located near hotel, and within walking distance! Great stay!
Response from Property: Thank you very much for your affirmation and appreciation of our hotel! We are honored by your satisfaction. Seeing how enjoyable your stay was is our greatest motivation. We know that friendly staff and service bring a comfortable and pleasant environment, and convenient surrounding facilities make your travel easier. Your approval is a proof of service quality for us. We will continue to work hard in the future, not only to maintain, but also to comprehensively improve, so as to ensure that every resident can enjoy better service. Looking forward to the opportunity to serve you again and hope to hear your positive reviews again. Thank you again and wish you a happy life!
Anonymous User
Boutique Queen Room
Stayed in May 2024
Travel with friends
2 review
4.0/5
Very Good
Posted on Jun 30, 2024
Everything is good, bit not easy for driver to find this hotel when you book cars via apps
Response from Property: Dear guest, We apologize for the problem you mentioned with drivers having difficulty finding the hotel. We will immediately improve this issue by adding more directions and signage and will also be communicating with the major taxi platforms to make it easier for drivers to find our hotel,Thank you again for your support and have a nice day。
Guest User
Boutique Queen Room
Stayed in Nov 2024
Couples
10 review
5.0/5
Outstanding
Posted on Dec 7, 2024
Room was large and clean. Loved the bar that opened till 2am, bartender was super friendly and made the most amazing cocktails! Rita at front desk was friendly and helpful.
Response from Property: Thank you for your positive feedback, we are honored! With regard to the room and bar experience,
Pik Wing CHAU
Luxury Big Bed Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 1, 2024
Nice hotel and nice staffs, especially Maggie , the room is clean and the bathing product is excellent!
Response from Property: Thank you so much for your good comments, glad you were satisfied with our hotel and service, Thank you again for your valuable evaluation and look forward to your next visit.
Guest User
Boutique Queen Room
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 2, 2024
Very nice service, thanks Mavis Cai for helping us a nice stay here. Will surely come again!!!
Response from Property: Many thanks to Mavis Cai for her excellent service and it was our greatest pleasure for her to make your stay a pleasant experience. We are deeply pleased with your affirmation and support for us. Please accept our sincere thanks and hope that you can visit us frequently. We will continue to provide excellent service to ensure that every guest can enjoy the comfort and pleasure of home in our hotel. Thank you again and look forward to your next visit!
Guest User
Boutique Queen Room
Stayed in Sep 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Oct 12, 2024
Really loved the hotel .. it’s super nice , thanks to maggje, definitely comeback again
Response from Property: Thank you so much for your kind words, Mr./Ms. maggje! We are glad that you are satisfied with our facilities and services. Your satisfaction is our greatest motivation. Looking forward to serving you again and creating more wonderful memories. If there is anything that needs to be improved in the accommodation or there are any suggestions, your feedback is more than welcome. Thank you again for your good comments and wish you a happy life and smooth work!
Guest User
Boutique Queen Room
Stayed in Aug 2024
Business travellers
2 review
4.0/5
Very Good
Posted on Oct 3, 2024
New hotel with nice staff, quite far away from HZMB border, but near to Sam's Club, free parking offer is great for us to do big shopping. Room is nice and tidy, and staff is polite and helpful. Buffet breakfast with different types of food and coffee is my love.
Response from Property: 非常感謝您的肯定與讚賞,很高興您對我們的環境、房間及前台的服務感到滿意。我們深知,每位住客的滿意是對我們服務的最好評價,這也激勵着我們不斷改進,以更高的標準服務每一位賓客。如果您在下次入住時有任何需求或建議,請立即告知我們的服務團隊,我們將竭誠為您解決。再次感謝您的支持,期待您的下一次光臨!