Zhuhai Ruby Hotel Reviews

Response from Property: 尊敬的客人，非常感謝您抽出寶貴的時間來分享您的入住體驗，您的滿意是我們最大的榮幸。我們很高興得知我們的服務得到了您的認可，免費停車場、清潔的客房、美味的食物都讓您的旅途更加舒心。您的笑容是我們前進的動力，我們承諾會繼續努力，為您提供更優質的服務。期待您的下次光臨，再次體驗我們的用心與熱情。祝您生活愉快！

Response from Property: Dear guest, thank you for your careful observation and feedback. We appreciate your appreciation of the family room, modern furnishings and shower area, and we are committed to providing comfort. We also attach importance to the quality of breakfast. We are dissatisfied with the refill speed, and this matter has been improved. We apologize for failing to stop customers who don't dress in a timely manner. The service quality needs to be improved. We have trained our staff and formulated customer clothing standards. We deeply regret the discomfort or offense caused by carelessness and promise to take immediate steps to improve it. Thank you for your forthright, and we kindly ask you to stop by again and give us a chance to make your next experience even better.

Response from Property: 【♥近山姆印象城，摩登复古风♥】Dear guest, thank you very much for your affirmation and expectation! We are deeply honored to add fond memories to your trip to Zhuhai. Please come back at any time, no matter when and where, your needs and satisfaction are always our unremitting pursuit goal. If you have any service suggestions or re-visit arrangements, feel free to contact us. Looking forward to providing you with an excellent accommodation experience again, making your next visit more comfortable and enjoyable!

Response from Property: Thank you so much for your wonderful review of the hotel, we are deeply honored. Please rest assured that we will continue to optimize automated rooms and robot services to ensure that they are more efficient and considerate to meet your every need. We welcome any questions or suggestions and promise to resolve and improve them quickly to enhance your stay experience. Looking forward to providing you with excellent service again and hope that your next visit will create more unforgettable memories.

Response from Property: Thank you so much for your positive review, we are extremely honored! Your compliment is a great encouragement to our team and especially Mia, the front desk employee. We know that being satisfied and looking forward to staying again is the highest pursuit of our service. For any detailed improvements you may have in your hotel experience, please feel free to let us know through the site message, and your feedback will help us improve our service quality. Thank you again for your choice and feedback, and look forward to your next visit!

Response from Property: Thank you so much for your positive review and it's nice to know that you enjoyed a comfortable stay with us. Regarding your suggestion, we will continue to pay attention to the surrounding environment of the hotel and strive to provide more convenience for guests who stay temporarily. We have planned to add entrances closer to the business district to allow guests to access convenience stores, coffee shops and restaurants more easily. At the same time, we are committed to maintaining environmental hygiene and spacious rooms at all times, ensuring efficient and convenient check-in and check-out processes, and providing high-quality customer service. Thank you again for your feedback and look forward to providing you with a better stay.

Response from Property: Thank you so much for your recognition and beautiful evaluation, Fani and Ma are the pride of our team and your satisfaction is the driving force for our unremitting efforts. We are honored and encouraged to see your positive feedback. Your affirmation reminds us that our location is truly convenient and our service is excellent, which we have always been aiming for. We are very happy that you can enjoy our kind help and feel warm and comfortable. We are deeply looking forward to your promised visit again, which is our greatest honor. We promise that we will continue to provide excellent service and continue to make every guest enjoy a unique living experience. Thank you again for your review and look forward to seeing you again at our hotel in the near future.

Response from Property: [♥Pearl Light Rail Station, worry-free travel♥] Thank you for your love and recognition of Ruby! Your affirmation is the greatest motivation for our unremitting efforts, and it also makes our persistence more meaningful. We will continue to improve the quality of our service and look forward to meeting you again~

Response from Property: Dear Guest, Thank you very much for your high review of our hotel! We are proud to see that our services, including smart amenities, free parking, staff professionalism, room upgrades, and a rich and delicious breakfast, can exceed your expectations. We are committed to providing every guest with a home-away experience. If you have any further needs or encounter any problems, please feel free to contact our customer service department, your satisfaction is our unremitting pursuit. Looking forward to your visit again and enjoying our services again.

Response from Property: 尊敬的客人，非常感謝您對我們的酒店給予如此高度的評價和認可！您的滿意是我們最大的榮幸與動力。我們深知，每一位選擇入住我們的賓客，都是對我們服務與品質的信任與支持。聽到您將我們列為在珠海的首選酒店，我們深感榮幸與鼓舞。再次感謝您的寶貴評價，期待在不久的將來，能再次為您和您的家人朋友提供服務。您的滿意，是我們永遠的追求！祝您生活愉快，萬事順意！

Response from Property: Thank you for your love and affirmation of Ruby Sun Treasure Hotel. It is our honor! Your 5 points of satisfaction will also inspire all Ruby colleagues to be more meticulous and attentive in future work. We will continue to bring you a warm and comfortable hotel experience! Come often when you are free! I wish you a happy life~

Response from Property: Thank you very much for your recognition and feedback! We couldn't be more relieved to see how pleased you are with our service. Your satisfaction is our greatest motivation. We carefully study all aspects raised in your experience to ensure that we maintain the highest level of service quality. Your suggestions are very important, giving us the confidence to continue to improve and provide better service to all our guests. Thank you again for your choice and affirmation, and hope to continue to provide you with an excellent accommodation experience next time I have the opportunity.

Response from Property: Very happy to hear that you are happy with the newly designed room! Our team is committed to creating a comfortable and stylish stay. If there are any inconveniences or areas that fall short of expectations during your stay, we sincerely hope that you will contact us to make our service even more complete. Looking forward to the opportunity to provide you with a five-star service experience again!

Response from Property: Thank you so much for your review of us, glad you were satisfied with the hotel room, breakfast and overall experience. We have noticed your reference to the lack of diverse restaurant options in the neighborhood and this feedback has been invaluable to us. We know that convenience is an important aspect that affects the accommodation experience, so we are actively cooperating with surrounding businesses to provide more abundant dining options in the future. Your satisfaction is our goal, we look forward to the opportunity to provide you with better service again, and if you can see these changes the next time you visit, please don't forget to stop by again! Thank you again for your feedback and all the best!