Chimelong Circus Hotel (Zhuhai Ocean Kingdom)

Amazed with the advancement and civilisation achieved by the hotel. My typical expectation about China hospitality prior arrival was far below what we have experienced. The overall service attitude and mindset of the staff is in par with international hotel chain. My niece and nephew, my mum and dad, my family of 10 staying with Circus Hotel, they enjoyed so much and very comfortable with the product and service. The hotel is busy but everyone didn’t show any frustration nor unfriendly especially when dealing with kids and seniors. They are very patience with the mess created by the children, very accommodating with any request, very efficient with any service and helpful with any assistance without demanding for tips. It is worth to book half board with the ticket entry package to save all the hassle. The food is surprisingly delicious be generous. The hotel amenities is far more than basic including international charging ports, foot reflex machine, extra duvet readily available, child partition protector, kid stool, anti slip mat, etc. The value proposition is above what we paid for the rate. Highly recommended for any family coming for vacation. Certainly will come back again as 2D1N is not enough to explore the place. Thank you so much Circus Hotel!

This was our first trip to Chimelong Zhuhai, and we booked a three-day, two-night package through Trip.com. The package included hotel accommodation, breakfast buffet, dinner buffet for one night, unlimited access to Ocean Kingdom and the spaceship, as well as tickets to the international circus. We had an amazing time and thoroughly enjoyed every show, each offering a unique experience. Last year, we visited Thailand and had to explore multiple locations for similar entertainment, so we were pleasantly surprised to find everything in one place at Chimelong. The shows included killer whale performances, beluga whale displays, adorable animal shows, and mesmerizing mermaid dances, among many others. Watching the international circus for the first time was mind-boggling! As an Indian family, we found the food options somewhat limited, but we made the best of it. The breakfast and dinner buffets had a great variety, though they were not tailored to Indian tastes. We also enjoyed the Kaka Theatre show on the last day of our stay, a mini kids’ circus that provided a unique experience, especially if you miss the international circus. As per the hotel room- The rooms and bathrooms were spacious, although they felt a bit dated, with some paint peeling and minor cleanliness issues. If these aspects were improved, I believe the hotel could easily provide a five-star experience. A special mention goes to Jialin, the receptionist who spoke English and was incredibly helpful. In Zhuhai, it was challenging to find English speakers, and we often relied on Google Translate for communication. Jialin went above and beyond by decorating our room for my daughter’s birthday, giving her thoughtful gifts, and presenting a small cake. These little surprises added to our memorable stay. Also she gave a room where we could view the 8pm firework and drone show. Thank you to all the staffs of Chimelong and everyone involved in the circus and shows. We appreciate your efforts and may visit again in the future!

The room was clean, comfortable, and well-appointed, making it a great retreat. I also enjoyed the variety of dining options available on-site, each offering delicious meals. Overall, my stay was delightful, and I would highly recommend to anyone looking for a relaxing getaway by the sea!