Phoenix Tree Hotel (Zhuhai Hengqin Port)

The worst parent-child hotel I've stayed in at this price! Those who see this comment must avoid it! ! ! ! Room: The decoration smells very strong, the wood material is very poor, I almost suffocated when I opened the wardrobe, and I was dizzy all night after smelling the smell. The next day, my child and I felt a foreign body in our throats, probably because the formaldehyde exceeded the standard. There is no small refrigerator in the room, and there is no door to the bathroom. It is very inconvenient to get dressed after taking a shower. There is a big gap when getting on the bed, and the wifi signal is very weak. We were arranged together with the students who were studying at the school. We quarreled until twelve o'clock at night, and the children were woken up several times. I called the front desk to complain and they said that the room was full, but I clearly saw that many floors and many rooms were empty. Breakfast: The most annoying thing is that I went to the restaurant at around 8 o'clock, but there was no place to sit. It was full of students. The food was not replenished when it was empty. The floor was super dirty and I almost slipped. We only had one egg and two bites of fried noodles for two breakfasts worth more than 80 yuan. Everything else was taken away. I complained to the hotel and asked for a refund for breakfast, but they ignored me and said they would compensate me with 100 game coins next time. It was so funny... In the end, Ctrip compensated me with 100 breakfast coins. It was a huge loss. Video games, ball pool: The original video game arcade on the third floor is gone. The equipment has been moved to the first floor, and half of the machines are not turned on. The video game ball pool only looks high, but it is actually very small. The aerial projects are not open, and there are very few equipment inside. It is not worth coming here to play the ball pool. The ball pools in any larger shopping mall in Zhuhai are better than this one. End: Come here to spend money to suffer

After booking, I called the hotel in advance to inform them that this was to celebrate a friend's birthday, and the hotel agreed to arrange a simple decoration, but when I checked in, there was no arrangement. Entering the hotel room, I have never been to a hotel room without a refrigerator (mini fridge), and the mini bar is a joke. There is a kettle, coffee powder, and hot drink cups, but there is no stirring rod. (Do you have to stir with your fingers?) The only saving grace is that the ball pool is more fun than expected. Generally speaking, I would not choose this place again unless it is necessary to stay here......