Agadir Palais Des Roses Hotel

I spent 5 nights at the Hotel Palais Des Roses. The hotel on first impression is spectacular. However my room had no towels and nothing worked! Water was tepid & hardly ran out the tap. The heating didn't work. The tv no sound. The mobile phone charging socket broken! I asked the next morning to be moved & I was upgraded to a room the same but everything did work! The staff polite & friendly except the 2 receptionist who were surly & ignorant! The food was buffet style (I paid half board). Breakfast excellent including freshly made omelette & pancakes. The evening meal boring & lacking taste. I was told on New Years eve I had to pay an extra 400 Dirams to eat! Which I refused to do as I had already paid for half board. I was directed to the Hotel beach bar where I had to wait an hour for a pizza as there was only a couple of staff. Shame this hotel could be amazing!! Oh & the lift broke for 2 days! They did install a new one. Too big & many problems! The best thing was the location it is right next to the marina and alot of shops and restaurants nearby. #agadir #hotel #allinclusive #holiday