An Exceptional Stay at The Kimberly Hotel
My experience at The Kimberly Hotel was remarkable from start to finish, and it will undoubtedly be my go-to hotel whenever I visit New York City. A close friend, Tamara, recommended it to me, and I trust personal referrals because those close to me know my standards. Her suggestion was spot on, as the hotel exceeded all my expectations.
My first interaction was with Marcia Skyers, the Sales and Marketing Manager. Learning that Marcia is Jamaican, like me, made me feel an instant connection. Beyond that, she is one of the kindest, most professional individuals I’ve met. She was warm, helpful, and welcoming from the outset.
Upon arrival, I met Ralph, the first bellman I encountered. Ralph is a gem and, having visited Jamaica several times, we quickly clicked and had wonderful conversations. He was attentive and welcoming, traits that defined my experience with the entire team. I also have to commend Harry, Pedro, Noel, Nick, and David for their excellent service. A special shoutout to David, who graciously became my photographer on my last morning, leaving me with cherished photos and fond memories. Thank you, David!
The Kimberly’s vintage sophistication sets it apart. Its distinctive design, furnishings, and ambiance give it an elegance that feels timeless. This is not just another generic hotel—it exudes character, comfort, and refinement.
I was especially impressed by the staff’s loyalty. Marcia, Ralph, and several others have worked here for over 30 years, while many more have been here for over two decades. Such commitment is rare and speaks highly of the hotel’s culture, leadership, and values. The staff’s pride and camaraderie were evident in the way they cared for guests.
Housekeeping was impeccable throughout my six-night stay. Mayra, Halida, Shefika, and Hadzira ensured my room was spotless and welcoming. Their attention to detail enhanced the overall comfort of my visit.
Another highlight was the bed—it was one of the most comfortable I’ve experienced in any hotel. The mattress, linens, and pillows allowed me to rest easily after long, busy days exploring the city. Returning to such a peaceful and pristine room was a genuine pleasure.
The rooftop bar and restaurant were fantastic. Hosting guests there was a joy, thanks to the inviting atmosphere, excellent service, and outstanding food. It was the perfect setting to relax and soak in Manhattan’s energy.
The Kimberly’s location is incredibly convenient, placing many attractions, restaurants, and shops within a short walk. With the subway close by, I could navigate Manhattan with ease, making the most of my trip.
My time in New York was truly unforgettable, and The Kimberly Hotel played a big role in that. It offers a blend of classic sophistication, unmatched comfort, stellar service, and an unbeatable location. Most importantly, the staff's genuine care leaves a lasting impression.
To Marcia, Ralph, Harry, Pedro, Noel, Nick, David, Mayra, Halida, Shefika, Hadzira, and the entire team, thank you for such a memorable stay. Your warmth and exceptional hospitality made me feel like part of The Kimberly family.
I wholeheartedly recommend The Kimberly Hotel and will undoubtedly return. This was more than just a stay—it was an extraordinary hospitality experience. Thank you, Kimberly. Until next time!