Booked our 4 day 3 nights in nags head, for the songkran festival. The itinerary was in back and white paper and the crews are informed that will be arriving at 2am in the morning of 15th of april. When we got to the place, the lady didnt allowed us to check in for they are accepting guest at 12noon, but we are sure they are informed that will be arriving. No choice our friend called her auntie and will just stay at there home for the night. The next day, we are greeted by this friendly staff, and apologize for what had happened last night. Since everything is great and we dont wanna ruin or trip, okay we say. Room is spacious, airconditioning great, comfort room clean, entertainment and wifi. No welcome drinks or snacks you have to purchase for 15-30 baht. Overall rating 3.5