Ellesmere Port Sports Village

No service with a smile here ,avoid the cafe

Staff in the cafe totally rude and abrupt, ive been here a number of times ,and im tired of being spoken to like dirt, some serious staff training is required in this cafe. Avoid at all costs.

Reception staff have a dreadful attitude.

The reception staff are usually rude and unpleasant but today was the last straw and we cancelled our membership. A little kindness goes a long way, you don't know how your customer may be feeling, p...

Bad reception staff

Reception staff were so disrespectful. Bad attitude and not helpful at all, they were very condescending and treated me like I was think. Haven’t returned since.

Bad

I am really so angry. Although you have a premium membership, you are get charged for a class you cancel. But it is OK if you book and do not attend the class. This is ridiculous. If there is a rule s...

Not very good

For a new centre, gym is small, swimming pool doesn't even have sauna or steam room. The changing facilities are mixed which I don't mind but to have a proper shower you need to use the showers in the...