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Vue Cinema Lancaster

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based on 31 reviews
Church St, Lancaster LA1 1LP, United KingdomMap
Phone+44 345 308 4620
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Vue Cinema Lancaster Reviews: Insider Insights and Visitor Experiences

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TripAdvisor(31 Reviews)TripAdvisor
31 Reviews
  • Sara L
    Sara L


    Absolutely shocking customer service at Lancaster Vue. The staff member I spoke with was abrupt, unfriendly, and lacked customer service skills. I feel more staff training is needed so that they have ...

    Reviewed on Jul 30, 2023
  • LB2394


    This visit was awful, first time back since covid kicked off. Felt so anxious we left 15 minutes after the film started. The place was packed, no seats blocked off for distancing or making people feel...

    Reviewed on Oct 16, 2021
  • Cruiser24825268352

    Terrible staff

    It was the other day we took the mistaken decision to visit Vue Lancaster. The staff member at the front desk with purple curly hair was extremely rude to me and my friends.He proceeded to make fun o...

    Reviewed on Jun 21, 2021


    We walked in for a ticket for jumanji and when we got to this till this mid aged woman behind the counter asked for ID for a twelvwe were all 14 and when she said we were not allowed to go in so we we...

    Reviewed on Dec 14, 2019
  • Sunova

    OK but few minor problems

    Went for an afternoon screening using a well known 2 for 1 offer Problem is at the counter there is no mobile phone signal so had to go back outside to use phone to get signal for voucher code. Advice...

    Reviewed on Nov 6, 2019

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