McLain Cycle & Fitness

Excellent bike, easy online reservation, no mechanical problems

Rented a bike for a week. The online registration process was surprisingly easy, let me search for available bikes - type, size, etc. The bike was in great shape, no mechanical problems over the ~ ...

One Day Rental

Very accommodating which is always a plus when traveling with kids. We used the kid trailer to bop around the city on bikes. Would recommend and use again. Thanks for all your help!

Unfriendly

I was stunned by how unfriendly every person I spoke to was at this shop. The rental experience was really negative with the bike not suitable and it took great effort on my part to get it fixed. The ...

one day rentals only

On company website and on telephone I explained and requested I needed a bike with rear rack and 'caboose' style pack for multi-day bike trip and was assured I would receive a 'flat pack' to carry thi...

Terrible customer service

I purchased a bike last year from mclain and stopped in today to schedule a tune up. Was greeted upstairs with a "what do you want" I blew that exchange off thinking he was joking or something. He ins...