Chitose Travel Guide 2026: Top Attractions, Local Food & Travel Tips | Trip.com

8.8/101.3k Reviews

JJeaNiie: Location was not bad. We got a room with 2 beds which was a bit bigger than typical room. But I don't like that we had to unload the luggages on the street in the rain!! There's a flower path that blocked us, it was inconvenient. Also the parking lot was full when I was there. Staff spoke English but not fluent enough (because I didn't get what I asked for at check-in). I had a 7.30 am flight so I'd like to book taxi for us. They kept me waiting for 40 mins and said no taxi available, please use train or bus to the airport 🙄 I wasn't happy because we had 6 ppl and big luggages. I ended up book an airport transfer from Trip.com instead. Anyway I don't think I will stay at this hotel again nor recommend it to anyone

Chiyoda-cho 3-13

9.8/101.5k Reviews

GGuest User: I arrived at New Chitose Airport on August 29th and flew to Wakkanai on August 30th. This was my fourth time in Hokkaido, and I chose to stay here for a night so I could have more time to explore New Chitose Airport thoroughly. The hotel is located on the 4th floor of the international arrivals terminal. After collecting my luggage, I went straight up to check in. The front desk service was excellent. Someone even escorted me to my room and explained all the facilities. The room was spacious and very quiet, despite facing the terminal building. The hotel also has an onsen. The overall decor is simple and tasteful, and the floor design is quite unique, though I wish the lighting in the room could be a little brighter. The slippers in the room were particularly cute. After breakfast on the morning of August 30th, I checked out and easily wheeled my luggage to the domestic terminal for my flight. The breakfast was fresh and distinctive. It was a good choice, and I'd consider staying again if I have the chance, though the accommodation fee was a little high as it was a weekend.

Bibi, New Chitose Airport, 国際線旅客ターミナルビル 4～8F

8.5/10828 Reviews

GGuest User: I saw comments mentioning a pick-up service from Chitose Station, so before checking in, I specifically emailed the hotel to confirm. They replied that I could take a taxi, hand the receipt to the front desk, and the hotel would reimburse the metered fare. However, upon checking in, the front desk refused to process the reimbursement, claiming I took a taxi from the 'wrong exit.' Chitose Station itself has two exits, and the hotel did not specify which exit to use in their email, nor did they mention any specific requirements for other taxi pick-up locations. I then showed the front desk the email the hotel had sent me before my stay. Even with that, we argued about the issue for a while before they finally agreed to process the reimbursement. During the process, the front desk repeatedly emphasized that this was an 'exception' and would not be handled this way in the future. If there were designated pick-up exits or location restrictions, the hotel could have clearly stated them in the email before check-in or on the booking platform. The fact that the front desk immediately identified that I took a taxi from the wrong exit after seeing the fare suggests that other guests have encountered similar issues before. Given this, the hotel should have proactively explained this in the email instead of waiting until the guest checks in to inform them. The room itself matched the pictures, and it felt like it had been thoroughly cleaned, but because the hotel is quite old, there were still some minor issues. The morning airport shuttle was very reliable, the driver was friendly, and it took about 10 minutes to reach the airport.

2 Chome-2-10 Chiyodacho

8.2/10320 Reviews

GGan Jia Yee: Many facilities provided, the most special one is the free bicycle service there. Free massage chairs, onsen and many more

Honcho, 4 Chome−４

9.1/10310 Reviews

GGuest User: IHG hotels in Japan are reliable and trustworthy. Chose this hotel near Shin Chitose Airport for an overnight stay to meet up with family arriving the next morning. Staff was helpful, alert and we were assigned a room in the new wing. All good except the room was stuffy (ac turned off) like most Jap hotels during fall/winter and room windows couldn’t be opened.

Chitose-shi, 2 Chome-2-1

9.3/1061 Reviews

GGuest User: We arrived at the airport at 11:20 PM on the first night, and after waiting for our luggage, we missed the last JR train to the city center. Since the airport hotels didn't have quad rooms, we booked this new hotel. A taxi to the hotel was under 3000 yen. The room was super spacious with two double beds and a sofa, and there was still enough space for several large suitcases. It cost $1500 for 2 adults and 2 children, including accommodation tax, for 29 square meters. If we had arrived earlier and had time to use the large public bath, it would have been even more worthwhile. I deducted points for service because I booked 3 beds, but they only provided two double beds. However, we were too tired to contact reception and just made do. The separate wet and dry bathroom was great, but I'd suggest adding a hand towel in the toilet and a basket in the shower area for clothes/towels.

4-20-1 Saiwaicho

8.2/1083 Reviews

GGuest User: The room is clean and spacious. Check in procedure is easy. They provide free welcome drinks and amenities. All the facilities in the room were in good condition. Water pressure is good. Overall the service was good and very efficient.

1-chōme-16-1 Nishikichō

8.8/1074 Reviews

EEpian: The hotel boasts an excellent location, within walking distance of major attractions. Although the room is small, its modern minimalist design is thoughtfully laid out, maximizing space and making movement easy. A nice touch is the provision of two-piece pajamas for guests. The buffet for both dinner and breakfast offers a wide variety of delicious options. Overall, a comfortable and well-designed stay with great dining choices.

7 Chome-1789-3 Chiyodacho

8.2/10356 Reviews

11JBTravel: The hotel is in good location in Chitose, it is just few steps away in Chitose station and close to Lawson and 7/11. Few minutes away from the airport, bus will be easier transport choice from New Chitose Airport to reach this hotel specially if carrying more baggage as the bus stop is just almost in front of the hotel entrance. There is also a scheduled shuttle arranged by the hotel to the airport.

Chiyodacho, 6 Chome−1−1 千歳エアポートホテル 一階

9.2/1017 Reviews

GGuest User: Very close to the train station, and the service was excellent. It's new and very clean.

5-12-2, SAIWAI-CHO