Pegasus Apart'Hotel Reviews

The place was comfortable but it does not clean the whole apartment during our stay.. you have to remind them if we can. Our sink was full of dirty cups and has to do ourselves when we return late. Apart from that, we have a pleasant stay..the staffs are very helpful.

Friendly and faster check in and the place so quiet

Need a bit more detailing in cleaning and in services. Overall a good place but could be much better if Management check the rooms after Housekeeping and if its not impossible do inform the Person in advance when Housekeeping is coming and kindly advise Housekeeping to clean the room on daily basis as on my 3 day stay Housekeeping only came once when I was out and did nothing on the name of cleaning just moved the things from one place to other.

Good location and extremely convenient with a decent carpark

Goodbye

Good location, overall it’s a bit dated and housekeeping is not thorough. However, satisfied with the service and price of rooms.

Thank you, i has good experience with my wife at here. I will use severce at here when i come to melboune

Nice service. Strategic place.

Location was great, block out blinds in the room fantastic for a sleep in with late 11am check out. Bed comfy

This is my second time staying here, will choose this hotel again next time

We stayed in this hotel for 7 nights. the attitude of most of the staffs got serious problem. At first we were told we could park anywhere on B1 or B2. The second day they changed their policy of giving us a designated space for parking. I asked for a space near to the elevator since my leg is no good. The staff said that it’s impossible to change the space since it’s fixed. For a couple nights, the space designated to us was taken by other car. I waited at the reception for over 30 min at pretty late of the night and couldn’t talk to anyone. Finally, I have to send email to the hotel to notify them. Unfortunately the situation did not improve. Another car parked at our space on the last night we were staying there. This time, when I talked to the reception, she showed that I am the one who is wrong and I should not park in another space by my own choice and should told them to ask for another space. It was midnight and we were tired. She is very impolite and said that I should park in B3. I asked for late check out for my departure day and was refused by the reception. On the day of the check out, they call me at 11 am sharp and then housekeeping knocked at our door to ask us out. We feel we are so unwelcome by this hotel. Except that the location is near city, the hotel is very old fashion and not facilitated. There is no socket nor USB ply near the bed which is quite standard in most hotels nowadays. There is not much space to put make up and accessories. I would not recommend this place to anyone.

The service was friendly and helpful. We booked 2 rooms for a birthday weekend. The beds were super comfortable! Our window in one room faced a wall and in our 2nd room a construction site was right out the window. The lift of the construction site was going up and down right outside our window! Shame about the cleanliness and upkeep of the rooms. Tissues under bed, chocolate wrappers behind bedhead, rubbish under bed, floor stained, highly purfumed room (307), bathroom doors dont lock or even close in both rooms. The spa was a beautiful temperature but had 1 huge jet in the middle like a volcano??? Broken? Did the job for 1 night.

Good staff and location.

Such a nice stay