Vue Cinema Thurrock

Very Poorly kept seats

We usually go to Bluewater Showcase cinema so I know we’re spoilt as each theatre there has recliner seats but I used my Sky rewards for Vue cinema tickets here at Thurrock. We were in theatre 7 and o...

Very Poorly kept seats

We usually go to Bluewater Showcase cinema so I know we’re spoilt as each theatre there has recliner seats but I used my Sky rewards for Vue cinema tickets here at Thurrock. We were in theatre 7 and o...

Film cancelled because not enough seats were sold. We had already travelled there.

Our film was cancelled due to not enough bookings (this is what we were told by a staff member at Vue, when queried). No free tickets were offered to compensate for our wasted journey time and travel....

Film cancelled because not enough seats were sold. We had already travelled there.

Our film was cancelled due to not enough bookings (this is what we were told by a staff member at Vue, when queried). No free tickets were offered to compensate for our wasted journey time and travel....

Terrible customer service

Upon arrival at 7.15pm, we arrived to be greeted by a VERY stoppy employee named Rachael. When we asked for a hot dog, she said no, there aren't any left. We asked if there more being made, and she sa...