Apartments in Barranquilla

This was the first of 3 hotels we stayed at over 6 nights. It is an older hotel but has been maintained. Only complaint we were not able to control the a/c unit in the room. They staff does speak English and are friendly and knowledgeable. They have an excellent Breakfast buffest each morning with was included in our rate. The roof top looks like they might be doing some work on. but is accessible , provides a view of Barranquilla *( best to see at night the city lights) . The pool is on the 3rd level with a bar area also ( not sure of the hours for the bar) is a decent size.

It's an old hotel construction, but superbly maintained. Parque floors. Espectacular arquitecture! Comfy clean rooms. Awesome staff, and the breakfast with local meals and treats, is a whole new experience. Every day you hear nice salsa music all over the pool bar.

This hotel was completely disgusting, full of mould and damp throughout the hotel. The restaurant floor appeared not to have been cleaned for many months as the dirt was really ground in, the nets and curtains were also mouldy and filthy too. We had to change rooms twice due to the fact that my husband was struggling to breath due too the conditions. The gym was completely filthy and the breakfast was the same each day, and they did not have anything Vegan for me either. There was nothing nice about this hotel. The restaurant menu was dreadful, old and uninviting. The staff were slow to respond to any asks. The bath had obvious cracks in it, however they had just been painted over. This hotel needs a lot of money spent on it to firstly address the mould and damp issues. The replies to the reviews from the hotel stated that they were in the process of completing some maintenance work, almost 2 years ago, however this place has not been touched in any aspect for many, many years! AVOID THIS HOTEL IF YOU DON'T WANT TO POTENTIALLY BECOME ILL!! This hotel is down as a 3/4 star, but 1.5 at the very best. I have always been fair around my reviews, so for me to write this, it was absolutely dire 😔

Great location and close to everything we wanted to do while visiting. Easy walk to many restaurants. Good hotel breakfast with lots of selections. Shout out to Mayerly Vasquez; always very attentive and coffee cup was never empty. We also utilized the gym which was nice to have; however, it definitely needs some improvements - no TV, very warm, sometimes no water available and equipment is old. I recommend this hotel and will go back for sure.

Thank you for the good service, we had lunch and everything was excellent well-trained staff to be kind and always with a smile, the doorman was very diligent and attentive to us¨¨ Gracias por la buena atención, almorzamos y todo estuvo excelente, personal bien capacitado para ser amables y siempre con una sonrisa, el señor de la portería super esmerado y pendiente de nosotros¨¨

Excellent. New room, good sofa, cotton and bedroom. Large and secure parking. We liked the existence of a wifi equipment only for our room. The blackout and the good temperature gave us the scene to sleep very well ...It was better than expected.

The hotel is located a couple of block from a very nice shopping center with plenty of restaurants and shops. The hotel is very nice as you would expect a HGI to be. I would say it is even nicer than the same hotel brand in the US. The price was very reasonable. The hotel staff was very professional and courteous. The breakfast was very good. You can order eggs any style you like. It offers some items from the typical food from the region although that would be the one aspect I would say the hotel could increase its wow factor. I definitely would recommend this hotel and would return when I travel to Barranquilla.

Saturday September 16 - Receptionist was extremely rude questioning why I was in the country and my documentation. I asked about my reservation, my family member needed a place to stay for two nights. Since one of my initial reservations was two queen beds I asked if that was easier or just adding the room. My reservation was for 1 person, with a king sized bed. The receptionist said I had to pay in full at once for my 1 person, with a king sized bed room. Come to find she charged me an additional $500 from the original reservation. I was stuck paying for a double room for 8 nights at $500 more than any reservation I already had. When I questioned the cost, that they had already charged to my accounts, I was told I needed to contact the third party company I had booked through or could leave but there are no refunds. Last year when I visited this hotel we were treated with kindness and respect, which is why I chose to return. This time I was treated like a criminal. Once to our room, there was a lizard in the room!!! Running around!!! Extremely frustrated and scared, I returned to the reception to share my findings for them to roll their eyes and change my room. They said lizards are native to the land and very common. At dinner - The waiter dropped waters on my aunt, then forgot my other aunts meal, then the manager came to argue about tips because my mom wanted to confirm the tip went to our waiter after over hearing the manager shout at the employee. The manager said he gets his cuts and the tips are distributed through the entire staff whether she likes it or not. Friday September 22 - During my breakfast I was not acknowledged by any employees. As I almost finished my meal..There were cockroaches crawling around the tables .. At the end of the night, as I arrived to the hotel room, I asked for toiletries as the given quantities are minimal and so with this heat I find myself showering at least twice/day - Then the attendant asked why I was using so many toiletries. September 22 - I sent 3 clothing items to the laundry - My bodysuit (blouse) was ruined. It was returned with yellow bleach stains all over the straps. This is absolutely the worst experience I’ve ever experienced at any hotel in my entire life.

This hotel is really good, the location is OK, the service is good, the hotel rooms are large and spacious, very clean, and the price is very affordable, it is highly recommended.

I cannot say anything nice or anything bad about this place overall. The air-conditioning feels like it is not working well. The desk staff doesn’t appear overly helpful but not necessarily rude. Just mainly indifferent to us. The “revolving” restaurant is only open four hours a day and you must make a reservation, the desk cannot do it. I have stayed practically everywhere in this area when we come to see my in-laws. I was surprised at how mediocre it is. The housekeeping staff is friendly, we always leave a propeno. There was a university having a recruiting event here. I have stayed at better but was always told this hotel was the premier. The location would be its biggest selling point to me, we have family two blocks over. If the service was better and the restaurant was open later I would call it 4 star, it is not five star.