HM car quality is excellent and clean. Through the Trip.com support, we are able to secure the booked model upon arrival without a replacement model. They have a Mandarin speaking gentleman stationed in the office to support. This is an extra credit to HM.
HM does not have a counter in office, but remember to save down their whatapp number and connect them upon arrival to ask for their free transport to their nearby office. Wait at the No 15 stand when you walk out the airport, cross the road and tirn left.
Remembered always stick to the returning time agreed in contract and have a good habitat otherwise late return will impact the next user of the car in the turn, especially in the summer vacation.
When you return, pls refuel in the preferred station and show your receipt to HM in car return for full fuel, which will be fantastic.
Smart traveller will buy the Trip.com extra coverage package which is essential to face any unexpected rainstorm and flooding situation