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By Kyra
June 25, 2026

If you're planning a trip to China, chances are you'll come across both Air China and China Eastern Airlines. Both airlines offer direct flights from London to major Chinese cities, as well as onward connections across Asia and beyond.
But which one is the better choice for comfort, service, value, and reliability? In this guide, we'll compare Air China and China Eastern in detail to help you decide which airline suits your travel style best.








































If you're flying between the UK and China, the two main full-service carriers are Air China and China Eastern. Both operate daily long-haul flights from London and are part of major global airline alliances, but they differ in hubs, onboard experience, and route strengths.
Factor | Air China (CA) | China Eastern (MU) |
Main hub | Beijing | Shanghai |
Alliance | Star Alliance | SkyTeam |
UK routes | London Heathrow ↔ Beijing (daily) | London Heathrow T4/ Gatwick ↔ Shanghai (daily) |
Best for | Beijing, North & West China | Shanghai, East China, coastal cities |
Fleet (long-haul) | Boeing 777-300ER, Airbus A350 | Boeing 777-300ER, Airbus A350 |
Economy baggage* | 20kg-23kg checked + 5kg cabin | 23kg checked + 8kg cabin |
Business class | 1-2-1 lie-flat, private pods | 1-2-1 lie-flat, wider seating |
Inflight Wi-Fi | Mostly business free; limited economy access | Business free; economy paid/limited |
Lounges (China) | Strong in Beijing hub | Strong in Shanghai hub |
Service style | Slightly more formal, national carrier feel | More international/Shanghai-style service |
On-time performance | Generally strong | Good, but weather-sensitive in Shanghai |
*This depends on the route and fare class.
For travellers flying from the UK to China, both Air China and China Eastern Airlines offer strong links between London and major Chinese hubs. However, the two airlines focus on different gateway cities and serve slightly different types of travellers depending on where you plan to go next within China or Asia.
Here's a quick overview before diving into the full comparison.
Airline | Main Chinese Hub | Best For | Alliance | Typical Fare Level |
Air China | Beijing | Northern & inland China | Star Alliance | Mid-range |
China Eastern | Shanghai | Eastern China & Southeast Asia | SkyTeam | Often lower-cost |
Air China mainly focuses on Beijing as its central hub. The airline operates direct flights from London Heathrow to Beijing, making it a convenient option for travellers heading to northern China or connecting onwards across the country.
Air China offers extensive domestic and international connections to cities including:
China Destinations | Non-China Destinations |
Beijing, Chengdu, Xi’an, Chongqing, Shanghai, Guangzhou, Shenzhen, Hangzhou, Kunming, Urumqi | Japan, South Korea, Southeast Asia, Australia, New Zealand, Europe, North America |
As a member of the Star Alliance network, Air China is often preferred by business travellers and passengers collecting alliance loyalty points.
Best for:
Typical pricing:
Air China is usually competitively priced for long-haul flights from London, with economy fares often slightly lower than major European carriers. Premium cabin prices can vary depending on season and availability.
China Eastern Airlines centres its operations around Shanghai Pudong International Airport, one of China's busiest international hubs. The airline operates direct flights from London Heathrow to Shanghai, which is particularly popular with both business and leisure travellers.
China Eastern provides strong onward connections to these destinations and also operates an extensive regional network across the region:
China Destinations | Non-China Destinations (Connections via Shanghai) |
Beijing, Guangzhou, Shenzhen, Chengdu, Hangzhou, Nanjing, Wuhan, Xiamen | Thailand, Singapore, Malaysia, Japan, South Korea, Bali, Australia, and other Southeast Asian destinations |
As part of the SkyTeam alliance, China Eastern offers useful connections with partner airlines including Air France and KLM.
Best for:
Typical pricing:
China Eastern is often known for lower promotional fares, especially in economy class. It can be one of the cheaper options for UK travellers flying to Shanghai or connecting onwards within Asia.
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For most UK travellers, both Air China and China Eastern Airlines provide a fairly comfortable long-haul economy experience, especially on direct flights between London and China. In general, Air China is often preferred for slightly better seat comfort and a more traditional full-service feel, while China Eastern is usually chosen for its competitive fares and decent overall value.
Feature | Air China Economy Class | China Eastern Economy Class |
Main Hub | Beijing | Shanghai |
Seat Comfort | Slightly more comfortable seats on many aircraft | Comfortable but varies by aircraft |
Legroom | Generally good for long-haul economy | Standard economy legroom |
In-flight Entertainment | Good selection of films and Chinese/Western content | Modern systems on newer aircraft |
Food & Drinks | Traditional Chinese and Western meal options | Mixed reviews but usually decent |
Service Style | Formal and business-like | Friendly and more relaxed |
Best For | Comfort and domestic China connections | Lower fares and value for money |
If you're flying from the UK to China and are willing to upgrade, both Air China and China Eastern Airlines offer fully flat-bed business class seats with a solid long-haul experience. In general, Air China leans slightly more towards a business-travel, premium feel, while China Eastern often provides better value for money, particularly on promotional fares.
Feature | Air China Business Class | China Eastern Business Class |
Seat Type | Fully flat-bed (often 1-2-1 or 2-2-2) | Fully flat-bed (varies by aircraft) |
Privacy | Better privacy on newer aircraft | Good, but inconsistent depending on cabin layout |
In-flight Entertainment | Reliable system with wide content selection | Modern screens on newer A350/777 aircraft |
Dining | More refined, business-style meals | Good quality but slightly simpler presentation |
Lounge Access | Star Alliance lounges (e.g. Heathrow T2) | SkyTeam lounges (e.g. Heathrow partner lounges) |
Overall Feel | More premium and business-focused | More value-driven and leisure-friendly |
In short, Air China tends to feel slightly more polished and business-oriented, while China Eastern often wins on price and modern aircraft availability.
Both Airlines offer a solid full-service experience with airport lounge access, long-haul entertainment and lie-flat business class seats.
However, the two airlines focus on slightly different travel styles: Air China feels more business-oriented and consistent for long-haul flights, while China Eastern is often preferred for modern lounges, Asian connections and better mid-tier loyalty perks.
Item | Air China (CA) | China Eastern (MU) |
Hub Lounges | Beijing lounges with hot meals and noodle bars | Shanghai Pudong flagship lounges with showers and nap areas |
Lounge Access | Business/First + Star Alliance Gold | Business/First + SkyTeam Elite |
Cabin Experience | More consistent long-haul comfort | Modern cabins on newer aircraft |
Business Class | Flat beds with better privacy on newer planes | Suite-style seats on selected A350 aircraft |
Dining | Stable Chinese & Western meals | More local Chinese specialities |
Best For | Long-haul comfort and Star Alliance travellers | Asia routes and Shanghai connections |
Air China's long-haul experience is generally more traditional and premium-focused. On newer Airbus A350 aircraft, business class includes reverse herringbone flat-bed seats with good privacy and comfortable bedding. Lounges in Beijing are spacious and particularly popular for hot food and quieter business-style facilities.
The onboard dining is fairly consistent, with both Chinese and Western options available on most international flights. Air China is often the better choice for travellers prioritising privacy, long-haul comfort and a smoother premium experience.
China Eastern has improved noticeably in recent years, especially on routes operated by newer Airbus A350 aircraft. Some business class cabins now feature private suite-style seating with sliding doors and larger entertainment screens.
The airline's Shanghai Pudong lounges are among its strongest features, offering shower rooms, nap pods and upgraded dining areas. In-flight meals often include regional Chinese dishes and occasional extras such as Häagen-Dazs ice cream on selected long-haul routes.
For travellers who regularly fly between Europe and Asia, both airlines offer useful loyalty schemes. Air China is usually more attractive for long-haul and Star Alliance users, while China Eastern offers easier mid-tier benefits for casual travellers within Asia.
Programme | Air China – PhoenixMiles | China Eastern – Eastern Miles |
Alliance | Star Alliance | SkyTeam |
Best For | Long-haul international travel | Asia and short-haul routes |
Miles Earning | Strong on Star Alliance flights | Good on SkyTeam and MU flights |
Silver Benefits | Priority services only | Includes lounge access |
Gold Benefits | Star Alliance Gold perks worldwide | SkyTeam Elite Plus benefits |
Redemption Value | Better for long-haul flights | Better for short regional trips |
PhoenixMiles is best suited to travellers who frequently fly internationally with Star Alliance airlines such as Lufthansa, Singapore Airlines or United Airlines.
Key advantages include:
However, Silver does get Air China domestic lounge access but not Star Alliance-wide lounge access.
Eastern Miles is often considered easier for casual travellers to use, especially within Asia.
Main benefits include:
It is particularly useful for travellers based in Shanghai or flying regularly around Asia-Pacific.
Both Air China and China Eastern Airlines receive mixed but generally fair reviews from UK and European travellers. Most passengers agree that both airlines offer good value on routes between London and China, especially compared with more expensive European or Middle Eastern carriers.
According to reviews on Tripadvisor:
Category | ||
Tripadvisor Rating | 3.0/5 | 3.0/5 |
Review Count | 6,698 reviews | 5,784 reviews |
Best Known For | Beijing connections | Affordable Shanghai routes |
Most Praised | Cheap fares and smooth connections | Good value and modern aircraft |
Common Complaints | Older cabins and weak support | Inconsistent customer service |
Best For | Business and domestic China travel | Budget leisure travellers |
"Despite reading some worrying reviews, my experience of Air China from London to Bangkok, connecting in Beijing, was very good. Beijing airport is now my favourite with bench still sitting that you can nap on during a long layover and a clean, calm and quiet environment. The only let down was the food on board which was at times inedible. Given the price paid though even that did not diminish my gratitude for the service provided by Air China and if I see another cheap fight with the airline I won’t hesitate in booking again."
"I honestly wanted to write this review because there are too many reviews that are bad about this airway. We flew from London to China and from China to Phuket the aircraft was okay for the price that we paid. It was an economy flight. The crew was welcoming polite and always offered the drink. They were also very nice with my little daughter."
"Flights were punctual and seats comfortable with good legroom. Food and entertainment were limited, but the low fare made it worthwhile."
"The crew on this airline are amazing. We cancelled a reservation and they re-booked us without any difficulty whatsoever. The check-in staff were really patient and sympathetic, going out of their way to ensure we had all the necessary paperwork so we could board our flight on time. From booking to taking off, first-class service was there throughout. Keep up the excellent work!"
"In our long trip to China we just took one flight from Xi 'an to Zhangjiajie. It was quite on time and economic! Fortunately stuff were able to solve your problems as well as speaking in English. Every thing was all right and I do recommend flying with them."
"Travelled first class with them between Shenzhen and Wuxi. Seats on both flights are very comfortable but leg room is way too short between seats, such that it is almost impossible to get out if the seat infront is reclined. Due to the flights being late in the day, prices were much better than the daytime ones, although were still reasonably expensive. I put the cost down to the fact of the time of year and people travelling for Christmas, so graded it as "average"."
Air China vs. China Eastern Airlines