Hostels in Cornwall, United Kingdom

We arrived early and was tod that they would make every effort to get our room ready early. We after a very long drive from the midlands sat out on the external balcony and enjoyed a nice drink. The staff during our stay were first class and both courteous and friendly making us feel very much at home. The room was spacious and very clean with a large king size bed, coffee and tea including a Nespresso machine with pods. The bathroom was good with an excellent shower and quality towels. Parking was no problem and included overflow parking next to a really nice beer garden. The food in the restaurant was well cooked and portions ample to generous made all the better by the great service from all the staff. Location was perfect for all of Cornwall and the station nearby allowed easy travel to Penzance, St Ives, Falmouth and even Plymouth plus more. Would we go again, absolutely!

Shocking! Totally unprofessional Where do I start? Right from the debacle of our check-in, to the manager knocking on our door at 8pm, the stay was comical and not in a good way! On arrival our booking couldn’t be found, apparently our fault; we paid for the night upfront and told we could pay for the other night the next day. Once in the room we were stunned at the dilapidated state of the room! At £125 p/night anyone would expect better! We tried to pull the curtain but the rod was not even on the support and the curtain was hanging down and out of its hooks! After climbing up to fix it (so we could pull the curtain’s at night to sleep), we noticed the tie backs for the curtain were very loose on the wall and knobs falling off! At this point we didn’t want to touch anything incase it broke and we got the blame it! We politely told the staff about the damage in the room for 2 reasons, 1 to be courteous to let them know (and to fix it) and 2 it is not a good look to pay for a broken room! Breakfast was nice and the young lady running around on her own was brilliant! After breakfast we left and had a nice day out. We got back to see our room had not been looked at to fix the items mentioned. Oh well we thought, so we settled in for the night. We had a knock at the door at 8pm… It was a guy called Matt, we now know it was the manager! He explained to us that he had not managed to get into a room to look at or even fix the curtain etc. He then insinuated that it was our fault that he couldn’t get in as we had the only keys… Apparently the previous guests had taken the set of keys with them, this was our fault how? The conversation deteriorated and his customer service was in the drain. He seemed to have an excuse for everything and all but blamed us for the damage discussed. The final straw was when he said that if we didn’t like it, he wouldn’t charge us for the night, and we could check out now… It was 8pm, and we were in our pyjamas! He mentioned that we hadn’t even paid for the room for this night-we offered to pay for both nights upon arrival!! We then offered to pay in the morning -he then said no one would be there to take the payment…hmmm a hotel that has no one on their reception in the morning, very interesting. Matt, the manager, defended everything we said, and at no point, did he apologise for the inconvenience of disturbing us at this time of night, nor the lack of attending to our room, nor did he even suggest any sort of solution, in fact, he said there was absolutely nothing wrong with the room, and there was no damage! It was at this point, I pulled out my phone and showed him the photographs we had taken at the time of check-in to show the damage and prove that it was not us that did it (as he insinuated that it was)-he apparently asked his Housekeeping. Well, I don’t think I’ve ever been so insulted or spoken to as a “guest of Hotel” in a more derogatory, patronising manner. The absolute kicker is he offered us a discount…of £5!

I came for one night, but stayed for 3. My first evening I was welcomed by well travelled staff members. I arrived late so no food and drink night one. Nice hot shower in a mix 10 bed room. Bring a padlock they have lockable cages under the bed. For extra safety or just to throw your day pack in, they have electronic lockers in Reception £1.50 per day. Next day all you can eat breakfast, plenty of options £5 8-10am so I you've got a big day a head then stay a while and fill up. Reasonable price food and drinks available at the bar, deals available! The bunks all have 2 plug sockets each and also have a bedside light with plugs, USB and USB C ports. It's definitely worth a visit. The atmosphere is buzzing and the guess have been just as chilled out as the staff. It's a massive thumbs up from me and I'll be back!

The staff were very friendly and helpful. We were given a beautiful room, overlooking the harbour - it was very clean, comfortable and well-appointed. We had arrived in Mousehole at lunch time, so had what we thought would be a snack lunch at the Ship Inn - the food was delicious and plentiful, to the extent that we couldn't face a full evening meal later on and just had some starters! It needs to be said, however, that several items on the menu were not available and, when we arrived for breakfast the next morning, we were told that the chef hadn't turned up and so we had cereal and toast. This was slightly disappointing but not a major issue for us and the manager did reduce our bill to compensate us, which we were happy with. To put this in perspective, we were visiting at the end of January and were, I believe, the only overnight guests. I realise that it may not be cost-effective to provide a full menu and, from other places we visited, it is apparent that staffing is a general problem - made far worse by the fact that many workers can't afford to live in the places where they work because of inflated prices due to holiday lets and second homes. Anyway, enough politics. The hotel doesn’t have its own parking but there is public parking nearby. Stepping outside in the morning to a beautiful, clear day and watching the sun rise directly in front of us was worth the price on its own.

I came for one night, but stayed for 3. My first evening I was welcomed by well travelled staff members. I arrived late so no food and drink night one. Nice hot shower in a mix 10 bed room. Bring a padlock they have lockable cages under the bed. For extra safety or just to throw your day pack in, they have electronic lockers in Reception £1.50 per day. Next day all you can eat breakfast, plenty of options £5 8-10am so I you've got a big day a head then stay a while and fill up. Reasonable price food and drinks available at the bar, deals available! The bunks all have 2 plug sockets each and also have a bedside light with plugs, USB and USB C ports. It's definitely worth a visit. The atmosphere is buzzing and the guess have been just as chilled out as the staff. It's a massive thumbs up from me and I'll be back!

The staff were very friendly and helpful. We were given a beautiful room, overlooking the harbour - it was very clean, comfortable and well-appointed. We had arrived in Mousehole at lunch time, so had what we thought would be a snack lunch at the Ship Inn - the food was delicious and plentiful, to the extent that we couldn't face a full evening meal later on and just had some starters! It needs to be said, however, that several items on the menu were not available and, when we arrived for breakfast the next morning, we were told that the chef hadn't turned up and so we had cereal and toast. This was slightly disappointing but not a major issue for us and the manager did reduce our bill to compensate us, which we were happy with. To put this in perspective, we were visiting at the end of January and were, I believe, the only overnight guests. I realise that it may not be cost-effective to provide a full menu and, from other places we visited, it is apparent that staffing is a general problem - made far worse by the fact that many workers can't afford to live in the places where they work because of inflated prices due to holiday lets and second homes. Anyway, enough politics. The hotel doesn’t have its own parking but there is public parking nearby. Stepping outside in the morning to a beautiful, clear day and watching the sun rise directly in front of us was worth the price on its own.

Shocking! Totally unprofessional Where do I start? Right from the debacle of our check-in, to the manager knocking on our door at 8pm, the stay was comical and not in a good way! On arrival our booking couldn’t be found, apparently our fault; we paid for the night upfront and told we could pay for the other night the next day. Once in the room we were stunned at the dilapidated state of the room! At £125 p/night anyone would expect better! We tried to pull the curtain but the rod was not even on the support and the curtain was hanging down and out of its hooks! After climbing up to fix it (so we could pull the curtain’s at night to sleep), we noticed the tie backs for the curtain were very loose on the wall and knobs falling off! At this point we didn’t want to touch anything incase it broke and we got the blame it! We politely told the staff about the damage in the room for 2 reasons, 1 to be courteous to let them know (and to fix it) and 2 it is not a good look to pay for a broken room! Breakfast was nice and the young lady running around on her own was brilliant! After breakfast we left and had a nice day out. We got back to see our room had not been looked at to fix the items mentioned. Oh well we thought, so we settled in for the night. We had a knock at the door at 8pm… It was a guy called Matt, we now know it was the manager! He explained to us that he had not managed to get into a room to look at or even fix the curtain etc. He then insinuated that it was our fault that he couldn’t get in as we had the only keys… Apparently the previous guests had taken the set of keys with them, this was our fault how? The conversation deteriorated and his customer service was in the drain. He seemed to have an excuse for everything and all but blamed us for the damage discussed. The final straw was when he said that if we didn’t like it, he wouldn’t charge us for the night, and we could check out now… It was 8pm, and we were in our pyjamas! He mentioned that we hadn’t even paid for the room for this night-we offered to pay for both nights upon arrival!! We then offered to pay in the morning -he then said no one would be there to take the payment…hmmm a hotel that has no one on their reception in the morning, very interesting. Matt, the manager, defended everything we said, and at no point, did he apologise for the inconvenience of disturbing us at this time of night, nor the lack of attending to our room, nor did he even suggest any sort of solution, in fact, he said there was absolutely nothing wrong with the room, and there was no damage! It was at this point, I pulled out my phone and showed him the photographs we had taken at the time of check-in to show the damage and prove that it was not us that did it (as he insinuated that it was)-he apparently asked his Housekeeping. Well, I don’t think I’ve ever been so insulted or spoken to as a “guest of Hotel” in a more derogatory, patronising manner. The absolute kicker is he offered us a discount…of £5!

I decided to stay at The Longboat due to the price and the location, and my preference to give money to local businesses rather than big chains. It's two mins from the train station, based at the bottom of the main street in Penzance, and within easy stomping distance of the harbour, promenade, local pubs, cafes, shops, and my family's homes. The staff were very welcoming when I turned up and gave clear instructions re the room, keys, and booking breakfast. They provided an iron and ironing board on request. They were also friendly and helpful when I raised some issues (below). I first stayed in the Cape Cornwall room (14), but had some issues there (a broken sash window letting breeze in, a leaking shower, and a dodgy hot water tap). The staff offered to move me immediately, but as I'd been travelling for 10 hours, and my first two days were jampacked with pre-funeral events, and a funeral, I didn't have the time or energy to move on days one or two. Once the funeral was behind me, I moved on day three, for the final night, to room 18 (Lands End, maybe?) which was much more pleasant and I experienced no issues. In both rooms, the beds and linen were comfortable, the TVs worked fine, there was lots of wardrobe space, the room temperature was good, and everything was clean. It would be nice if the hotel put a bottle of still water in the room, in addition to the tea and coffee, every day so you don't have to rely on the bathroom tap - I went out and bought my own. I didn't eat whilst here as I spent the whole time with family. I had breakfast at Sullivans Diner on my final morning, which was fab. In summary, The Longboat was fine to stay in for a few nights, as an affordable option, and as a solo traveller. If I was going to return and wanted to stay for longer, or to stay somewhere that felt more like a treat, I'd probably stay elsewhere.

We arrived early and was tod that they would make every effort to get our room ready early. We after a very long drive from the midlands sat out on the external balcony and enjoyed a nice drink. The staff during our stay were first class and both courteous and friendly making us feel very much at home. The room was spacious and very clean with a large king size bed, coffee and tea including a Nespresso machine with pods. The bathroom was good with an excellent shower and quality towels. Parking was no problem and included overflow parking next to a really nice beer garden. The food in the restaurant was well cooked and portions ample to generous made all the better by the great service from all the staff. Location was perfect for all of Cornwall and the station nearby allowed easy travel to Penzance, St Ives, Falmouth and even Plymouth plus more. Would we go again, absolutely!