Featured facilities: Laundry Service (On-Site), Parking, Private Bathroom
Great
89 reviews
9.2/10
1 night
From £64
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8,2/10
Very Good
TTina FeThe hotel carpet smells, the building is old and needs a total replacement of carpet. When we entered our room. It smells like bleach everywhere. We have to open the window to make it go away. The room is decent size and the toilet and bath are separated where there are no hand basin to use after using the toilet if someone is using the shower or bath tub. The view from our balcony is magnificent, the Melbourne tall buildings skyline. I also love the location because it is near public transport, free tram and shops, even universities. The kitchen are complete with cooking utensils and pans. They got free coffee, tea and milk. The toiletries were given 1 set of tiny bottles but we are 4 people booked in.
SSaksham.The stay was good, the parking is $25 per day, good location good service, didn't get good view as they gave me the room on the other side, so scene/view wise it was not good, but overall it was a good stay , in the ad it was showing that the hotel have the gym, swimming pool and the other facilities but didn't found any facilities like that
EElfmanThe hotel is located near a large supermarket and many Chinese restaurants. Parking spots are limited, so it's advisable to book one in advance. The front desk service is excellent, and the hotel offers a washing machine and cooking facilities with an open flame. Recommended.
BBec143I’ve stayed at numerous at the Punt Hill apartments over the past decade, though it had been a while since I last stayed in one.
Our one bedroom apartment was spacious, however the hotel is quite run down now.
Walls in the bathroom weren’t very clean, neither were mugs and cutlery (I always make a habit of cleaning things before I use them!).
I ended up staying mostly in the hotel as I was sick with the flu so I noticed the wifi was very glitchy and intermittent too so it made streaming shows quite difficult to watch that I ended up just using my phone.
The beds were comfortable though!
The location is actually fantastic too, right in the heart of China town and easily walkable to places.
GGuest UserIt would have been good except for the large western facing windows left without blinds down and an electrical setup that turns the air conditioning off when no one is in the room. So we arrived to stifling heat, and an air conditioner that doesn't really cool the bedrooms, and no fans or windows in the main bedroom. Most other things were good, but having a comfortable room is fundamental and the apartment just isn't set up for that. We enjoyed the location and the pool. We can't really speak to service levels cos we didn't ask for, expect or get any. It was a bit frustrating that the hotel only had a booking for 4 adults when we made a booking for 2A+3C on trip.com but who knows who was responsible for that.
AAnuradha Ganesh (Anu)Spacious, hearthy and very comfortable stay. Right next to the famous 12 Apostles (10 min drive) it is extremely convenient for sunset and sunrise visits and also close by to so many other viewpoints on the last stretch of the Great Ocean road!
We thoroughly enjoyed our stay in this cute home style unit, with all thoughtful amenities in the kitchen and bathrooms, car parking right next to the unit, nice sitout area in the back with a wooden bench. While there were only 2 of us, but we felt that this unit is great valu for money as it can easily accommodate a large family of 5-7 people (1 queen bed, 3 bunk beds and large couches in the living room)
Very warm & welcoming and definitely recommend if you're passing through Port Campbell!
GGuest UserA very ordinary apartment with average view and old facilities. A two-bedroom apartment costs RMB 1,500 per night, which is RMB 300 in China.
FFoshanliaoshenFacilities: The serviced apartment is fully equipped with household appliances, which is great!.
Hygiene: Clean and hygienic, thumbs up!
Environment: There's a supermarket right downstairs. It takes less than ten minutes to walk to the light rail station, and you can reach the Crown Hotel within fifteen minutes on foot. 👍
GGuest UserI stayed at house 13 on March 10 2025, and there a gang of black people having a party over the night at house 12. I don't want to discrimate people and I used the word ”black” merely to describe that group of people that night. The music is very loud, and from time to time there are heavy drum beats which you can feel the vibration from the floor, and sometimes they knocked the wall of the townhouse separating house 13 / 12, and I supposed no one can sleep under this situation. Both my wife and me could not sleep but scared because they are young & strong black males. Finally we turned on the light at 2 a.m. and open the curtain to tell them to quiet from our 1/F balcony when 3 of them were arguing with a woman loudly in the common backyard. They ignored and continued!
At 5 p.m. it's raining but I could not tolerate anymore, I went out to tell them silence please! A big tall black guy (not brown, very black) said ” I got you!”.
Frankly speaking, I was a little bit scare., but what elase I could do?!
When the reception open next day (house 1?), I complained and requested a change of room (actually house). The reception ladies are very friendly and they said they had reported the police twice that night for the noise is too loud & affecting many customers staying at different houses that night. But they do the same regardless the police warning. According to the reception, she had blacklisted this customer from booking the Quest hotel chain nationalwide (Australia) anymore. When I returned to the hotel the other day, I got a thank you card apologize for what had happened together with a bottle of wine for the inconvenience caused.
Although I had a nightmare in this hotel, I think it is a one-off incident, and I will still recomend this service apartment.
AAnonymous UserOverall a good location as there are 2 tram stops just a quick 3 to 5 mins walk away from the apartment. There is a minimart and 7-11 just downstairs, convenient for picking up necessities.
The apartment was quite big and had very useful amenities like a washer, dryer and fully equipped kitchen, including a dishwasher and big fridge. Unfortunately, the air-conditioner wasn't the best for me as it was a standing type located near the window in the living room. Despite adjusting to the lowest temperature and highest fan speed, the bedroom was still quite warm.
Body wash, shampoo, hair conditioner and towels were provided but not toothbrush, comb or bottled water. There was a kettle provided but I would prefer having bottled water provided daily. I was also surprised that housekeeping was not provided for my 5-nights stay. Fresh towels can be requested by hanging a sign on the door before 8 am.
Generally a good stay but do note that the reception counter is not open 24 hours, so if you arrive outside these timings, separate arrangements should probably be pre-arranged.