Top 10 British library Hotels

Had such a great stay here, upon arrival we received drinks vouchers to use at the hotel bar (which was amazingly decorated). The staff were all extremely nice and couldn’t do enough to help! The room was spotless and the bed was probably one of the most comfortable hotel beds I have slept in. The shower was great, although the bathroom was a little bit tight, and the toiletries smelt amazing. There was lots of little bits that made the hotel stand out, like the free arcades and photo booth. The pool was beautiful and atmosphere was super relaxing. The breakfast was also very nice, there was a large variety of food and drink to choose from, and was constantly being updated. I would definitely stay here and again.

Pros: Great room, spotless and fab shower that we never wanted to leave as it was very nice and powerful. The mattress was soft, we like a firm mattress, but it was fine. Excellent location for the Olympic Village events. The outdoor drinks area was very nice, had some lovely cocktails, which were reasonably priced. Lovely furniture and nice extra touches such as blankets outside, but not needed in July. Breakfast was very nice too, nice selection all high quality foods, hot and cold. We ordered fish and chips from the room service menu and a Caesar salad, it was the best fish and chips that we had eaten in a long time. Excellent, well done chef. Cons: The lifts stunk of sewerage, I-can only assume that there are drains below, it, it was awful, but on balance it was just in the lift. The staff at Reception weren’t massively friendly, we asked about paying for the car park and the replied was, ‘it’s nothing to do with us’, maybe but it’s essential knowledge for a guests stay. All other staff were lovely in the restaurant and a special mention to the lady that delivered our room service. Thank you.

The advantage is that the location is very good, the restaurant is also very convenient, and most of the people staying here are British working-class people.

Wonderful hotel with excellent location. The room was clean, very comfortable and had great view of the London Stadium. The location was amazing, next to a huge Stratford Shopping Centre and to the subway station with many subway lines. The staff was friendly, professional and very helpful. KUDO to the Concierge Staff, especially NALEEF, DANIEL, AND ONE OTHER GENTLEMAN (sorry! i forgot his name). My wife got pickpocketed in London. The Concierge staff, especially Naleef, went above and beyond their duty to help us to deal with our distress moments. He advised us to report the theft to the London Police, and also the Concierge staff helped us tremendously to deal with our stolen credit cards. We really appreciated what these amazing staff did for us. Thanks so much to Naleef, Daniel and to all the Concierge staff for making us feel so welcome and for all your unforgettable help during our stay. The world needs more of these people like your Concierge staff. Hyatt should be very proud to have these amazing Concierge staff. We certainly will return to this Hyatt hotel in the future and would highly recommend this Hyatt hotel to anyone!

The service attitude is friendly, the environment is clean and the facilities are perfect. The location of the hotel is convenient for transportation. There are underground Monument and Bank within a few blocks, and you can walk to the Tower of London and Tower Bridge.

The service was good however the dining room and bar had distracting music which spoilt the experience. The meals we had were somewhat over cooked. The breakfast was good and the coffee machine worked well. Enjoyed the two for one cocktails at the bar. However we were disappointed that the desk lamp and the mirrored make up light did not work in our room. There was no designated shampoo and conditioner in the bathroom so had to use the liquid soap and no box of tissues, only the toilet paper The TV had a faulty remote so it took a long time to turn the TV on and then turn it off. Bed was comfortable and room nice and quiet through the night. Perhaps the superior rooms would have been more suitable on the 5th floor?

Stayed in a premier plus room on this occasion and was very happy with it. Bed was extremely comfortable, room was clean and quiet and shower was great. Walking distance to loads of great places and convenient to transport of you need it.

Great service and very good breakfast ! 20-minutes walk to the Tottenham stadium and 1.5 hour to the Heathrow Airport. Will do it again if go for HotSpur’s match.

The entire staff at this location has gone above and beyond to make our stay of 8 nights so memorable for my first visit to this lovely city. Flor greeted us every morning with such a warm smile and heartfelt “Good Morning” and always asked about our day before and what we were doing today. The walk to the Whitechapel tube stop was very short and access to the bus station was just across the street. Two grocery stores and several fast food restaurants within the area. I would recommend this hotel to anyone!

Car park was free to Guests despite other reviews. Hotel tired needing a re-fit, not very clean generally. Bar area has threadbare, dirty and ripped seating. Bathroom basic with very deep bath, difficult and unsafe to climb into. Issues I had raised but not dealt with re additional towels and broken towl rail.Route down side of Hotel to DLR is not well lit with uneven flags, lethal at night.Ran out of Hot Food at Breakfast on Sunday, long queue formed for 10-15 mins waiting for Chefs to replenish. Food when arrived was good but sausages seemed different to usual, cheaper quality. The usual good choice of Hot and Cold food. Seems that we have to pay the Premium price for what used to be the 'Normal'. Basic price room is now sub-standard although bed still comfy.