Popular Luxury Hotels in London

Outstanding service,attention to detail,and a stunning hotel.recommendation for stay in london

Truly an experience. My wife and I brought my mom to London for her 80th birthday, as afternoon tea at The Ritz was still on her bucket list. She had no idea I booked our stay there as well, and the Rolls Royce pickup from the airport. The hotel itself is what you expect, the Luis XVI style common areas and rooms are beautiful, but what really makes the place memorable, are the people. From our first contact with Johan, and our check in with Giacomo, Gavin, Roberto everyone was fantastic throughout our stay. The amount of time that the folks at reception are willing to spend just chatting and sharing stories with you is something you just don't find elsewhere. Many thoughtful interactions with my mom as the whole place seemed to know her big birthday was coming up. It was the experience of a lifetime. Thank you everyone at the Ritz for making it happen.

Four seasons should be one of the best five-star hotels in London. I heard that they have been acquired by Chinese people. The service attitude is very good, not to mention the health. Party expenses are a bit expensive. Twenty thousand. But good value for money!

To be honest, for a room that costs 10,000+ per night, the overall experience is really average. It was much worse than a hotel of the same price in Paris. In addition, the breakfast at the hotel was really unpalatable. The porridge in the Asian Breakfast was the most unpleasant porridge I have ever tasted in my life. Also, breakfast is included in the room rate for the first stay, but only 50 pounds is allowed, which means that if you accidentally order more than the amount, you will have to pay extra for the meal. The only positive thing I have to say is that the location is very good, and the restaurant has a view of Hyde Park.

A beautiful retreat in a wonderful location. The rooms are stunning, I was fortunate enough to enjoy a beautiful bath with artistry. The team are welcoming, attentive and the breakfast was excellent. We enjoyed cocktails and some great wine with a fantastic host. My choice every time I am in London!

The location is very good, the environment and facilities are very good, hygienic and clean, the room display is very comfortable, the facilities and equipment are complete and very high-end. The service was very good and the breakfast was great! Tang Dynasty gorgeous British style. Very good experience recommended.

Real five-star hotel, super good location, and service. Every floor of the hotel uses different colors to give the guests a good experience. If you don't consider the price, you will definitely come again.

My stays at the Jumeirah Carlton Tower have been a blend of highs and lows, marking it as a hotel of contrast in my experiences. The hotel itself boasts commendable qualities—its staff's general warmth and the exemplary service provided by the concierge, particularly Mohammad, stand out. His consistent compliments and assistance with luggage upon arrival have always made me feel welcomed. Furthermore, the hotel serves as a melting pot, reminiscent of the Middle East, making each visit intriguing due to the vibrant crowds it attracts I love it so much. The culinary offerings are notable, with the food generally being of great quality. This aspect, among others, earmarks the Jumeirah Carlton Tower as my favorite hotel. However, it's disheartening that dining experiences have recurrently been marred by service inconsistencies. On one occasion, a significant delay in our order, seemingly forgotten, was not mitigated with the courtesy of drinks or snacks. In another instance, a noticeable discrepancy in the service level emerged when I received fewer pieces of baklava than is customary, hinting at unequal treatment because it's normally like 5 or so but I only received 3. This suspicion was further confirmed during a separate visit where an order discrepancy led to an acknowledgment only after I conversed in Arabic, subsequently altering the service quality dramatically. when I asked for hot mezzah im meant to get a few things included but they went as I looked over at the others they had a lot included and I spoke to the man next to my table in arabic and said is that extra he said no its included what did I order, I said same thing. I asked the waiter I think he was the manager because he was having frequent conversations with a few tables he said sorry (I still dont think I got the full package still ) then made a comment about how he didn't know I spoke arabic and because I spoke arabic to him I was then being treated extremely well for some reason which was so random. A particularly disconcerting incident involved being awakened and treated disgustingly by security while resting in a secluded hotel corridor ( there is a spot upstairs in the corridors where you can sit its kind of excluded from the common hallways and such its not easy to find you'll only know about this place gif you stay there often ) , an ordeal that ended without an apology even after verifying my guest status. Despite these encounters, my fondness for the hotel’s ambiance and the exceptional instances of hospitality cannot be overshadowed. Yet, when reflecting on the price point in light of these inconsistent experiences, I find it increasingly challenging to reconcile the cost with the value received. The Jumeirah Carlton Tower, with its exceptional potential and moments of true hospitality brilliance, leaves me in a quandary—appreciative of its merits but equally cautious of its lapses, they sure do know how to bring me back lol.

Had afternoon tea for my birthday with my son, the staff Avataar and Fransseca were wonderful they went out of their day way to serve us. Extra sandwiches were on offer if we wanted more. They were so knowledgeable about the teas and even come round with a birthday card with cake and candle for my birthday. What a wonderful gesture. There was also a pianist playing in the centre of the room which was very delightful. On our way out I managed to get a photo with Sean who we have regularly watched on the Savoy on ITV. What a wonderful friendly chap. What a memorable day.

Fantastic hotel overlooking Hyde Park Corner. Great service and everything you want/need in a London hotel. We used the 25 m pool and there was only one other person using it at the same time as us. We felt the whole stay was one of our better ones in London.