Familienparadies Sporthotel Achensee - Families Only

This is a perfect hotel for families and we were impressed with all the staff we had interaction with. The food was good and plentiful with a variety of dishes every day. The ski school was amazing and the children were taught well and enjoyed every single session. Our one slight disappointment was that any cup of tea, coffee or hot chocolate was extra outside of breakfast. That just took the rating down for us when in comparison with other 4 or 5 star hotels that we have stayed in.

This is not our first trip to the Sporthotel Achensee, nor our first review, but as we have been coming for so long, it felt like a good idea to share our experiences over the years again. Our children love coming here, so we have made many repeat visits, for summer and ski holidays. The hotel is comfortable and relaxing, the food and wine is excellent, the kids club offers a range of activities from babies to teenagers, the spa is fantastic and the ski school is convenient and fun for the children. My children have been in shows in the purpose-built theatre, taken part in the end of week ski races (which we now have at home on film with full commentaries), designed and raced ducks down the mountain stream, spent hours playing in the outdoor mini lake, played hide and seek in the dark at kids club (after graduating from the baby room with its two-storey play house) and started to love walking in the mountains. What really makes the hotel stand out for our whole family is the wonderful staff. They go out of their way to make sure that guests of all ages have brilliant holidays. The kids club staff are unfailingly great with the children, but so are all the other staff; we can relax knowing we are in a genuinely child friendly environment. One of my children has additional needs and this has always been well understood and adjustments made if needed - I never thought we would see them up on a stage or skiing. We speak very little German but this has never been an issue at all. There are always familiar faces and when the odd crises has arisen we have experienced kind helpfulness. My ten year old has asked me to add that he would give this hotel ten stars if he could!

We spent a week here in early June 2022. The staff are very kind, friendly and helpful. Entertainment for the kids is well organized and done lovingly and creatively. Food is excellent and almost too much. Shame though that they only offer full board as one wants to explore and hike the area so we often paid for a lunch we did not have. We did enjoy the little pond and the field with nice views of the mountains. The whole Achensee area is very picturesque and a great place to base yourself. We also liked our family room - spacious and modern! What could be improved: the spa area is all downstairs and indoors so has little natural light and felt a bit claustrophobic. The hotel itself must have been built in stages so seems a bit disjointed. The painting on the outside looks antiquated (1980‘s here we come) and gives a rather unappealing first impression. As stated above, they should not insist on full board only for guests who want to be active and away from the hotel during the day. After all, this place is not cheap. Would come again all in all, great base and very family friendly.

Stayed here for 4 days in July for a family holiday. The hotel is well located, has lots of amazing facilities and the best is their team of employees who are always eager to help and assist. Always smiling faces be it at the reception, or the food service, every single of their employee was courteous and super friendly. A holiday in Austria would be incomplete if you don't include a few days at this hotel!