The Ummed, Airport Cir, Ahmedabad, Gujarat, 382475, IndiaView Hotel Details
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The Ummed Ahmedabad Airport Guest Reviews
4.1/5
Very Good
66 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.1
Service4.0
Cleanliness4.2
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All reviews(66)
Positive reviews(42)
Reviews with photos/video(6)
Negative reviews(4)
Guest User
Stayed in Jul 2024
Business travellers
1 review
3.5/5
Posted on Aug 23, 2024
This we felt veg option food menu is very less and repetitive. Restaurant service manager forgot my main course order in time . Average food taste.
PANCHAL
Stayed in Jan 2024
Couples
153 review
5.0/5
Outstanding
Posted on Feb 7, 2024
This charming hotel is located very close to the airport. The staff is very warm and friendly and takes good care of their guest. The rooms are clean and spacious and reminded me of 5 star properties from back in the 90’s. A good place to host weddings as they have ample of space to organise all the various functions etc.
Only and biggest drawback is the layout of the hotel. I really really recommend the owners/management accommodate another lift and staircase lobby as the hotel design is such that the rooms are quite far away from the main lift lobby and becomes a hassle to travel from one end to another
Guest User
Stayed in Feb 2024
Travel with friends
7 review
4.5/5
Great
Posted on Mar 26, 2024
Very near to airport, very clean and good staff, food also delicious
차형
Stayed in Apr 2023
Business travellers
8 review
5.0/5
Outstanding
Posted on May 24, 2023
I had a great stay without any inconveniences.
I think it was the best accommodation I stayed in while on a business trip.
I had a great time in India thanks to the hassle-free accommodations.
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Global26011320089
Stayed in Feb 2025
Travel with friends
4.0/5
Very Good
Posted on Mar 11, 2025
The pillow are very fluffiest and I enjoy to sleep. And staff are so nice as her name Ankita. The food is really very good like chicken butter masala . I also tried chicken tikka which h really testy . Staff behavior is very good and they are very attentive
Response from Property: Dear Guest, Greetings from The Ummed, Ahmedabad!! I would like to thank you for taking the time to share your experience on TripAdvisor. Thank you for choosing to stay at The Ummed Ahmedabad, and for highlighting the pleasant experience you had with us. I thank you for your generous appreciation of the setting of the Hotel. Our team strives to deliver the best experience to our guests and are grateful to patrons such as you for recognizing their efforts. It is kind of you to mention about our associates name Ms. Ankita who have been truly amazing and took exceptional care of yours. We will certainly convey your motivating words to her and entire team as well, I am confident they will be thrilled to read such kind words. We are proud to have an ambassador in you and look forward to welcoming you back sometime in near future. Best Personal Regards, Kamal Pandey Room Division Manager The Ummed Ahmedabad
Cosmopolitan594960
Stayed in Jan 2025
Family
3.0/5
Posted on Feb 2, 2025
We were disappointed with the condition of the bathroom, there was no hot water, open drain in bath and sink, condition of the bath. And general cleanliness of bathroom, tea area and room. Air conditioning didn’t work. Lack of toiletries in bathroom and hygiene of tea area and packets of tea coffee etc Only one bath towel for 2 guest and no hand towels or face towels No bath robes and only one sleepers No spare toilet rolls either. Basically once previous guest checks out they just make the bed and remove used towels etc and do not replenish Items used including water bottles or thoroughly clean the room. Most staff very helpful and courteous and friendly. However some staff didn’t understand us in English Gujarati or Hindi they just stare at you. Food was okay. We only booked because of the location near the airport.
Response from Property: Dear Guest, Greetings from The Ummed, Ahmedabad!! I thank you for choosing to stay at the Ummed Ahmedabad during your trip and for taking the time to review your experience in such detail. It is regretful to learn about your experience and the entire Ummed team is sincerely apologetic. Let me assure you that this is not a norm and I request you to treat this experience in isolation. I really appreciate your valuable feedback regarding certain lapses in the service and facilities on a few occasions. We have addressed this issue with the team and I assure you that immediate amendments are in process. Thank you once again for your generous compliments and recommendations. All of us look forward to welcome you back soon! Best personal regards, Kamal Pandey Room Division Manager The Ummed Ahmedabad
743muksh
Stayed in Dec 2024
Family
2.0/5
Posted on Jan 5, 2025
Overall a very average experience however bathroom I found to be poorly cleaned and maintained. The bathroom sink had multiple cracks in it, the sealant around the sink had mould on it and the bath itself was chipped with poor quality workmanship.
Response from Property: Dear Guest, Greetings from The Ummed, Ahmedabad!! I thank you for choosing to stay at the Ummed Ahmedabad during your trip and for taking the time to review your experience in such detail. It is regretful to learn about your experience and the entire Ummed team is sincerely apologetic. Let me assure you that this is not a norm and I request you to treat this experience in isolation. I really appreciate your valuable feedback regarding certain lapses in the service and facilities on a few occasions. We have addressed this issue with the team and I assure you that immediate amendments are in process. Thank you once again for your generous compliments and recommendations. All of us look forward to welcome you back soon! Best personal regards, Kamal Pandey Room Division Manager The Ummed Ahmedabad
Curious57078143919
Stayed in Sep 2024
Business travellers
1.0/5
Posted on Oct 8, 2024
Poor lifts, very less choice of breakfast food, poor service. Unexpectly poor . Specially lifts are risky nd not level matched. Washroom had drainage issue. Water was full filled in washroom Food in room was okay no doubt. But room and gallery were smelling. Gardern is also not well maintain
Response from Property: Dear Guest, Greetings from The Ummed, Ahmedabad!! Thank you for sharing your valuable feedback and most unfortunate that we did not live up to your expectation. I request you to accept our profound and sincere apologies. With regards to your feedback, I have discussed it in detail with the concerned Department Heads for immediate corrective action. I would be personally addressing and correcting all such quality related defects and we ensure that such errors are never repeated. It is also our sincere request to forgive us and bestow upon us another opportunity to serve you in the near future with an assurance of better and improved services. Please accept our heartfelt gratitude and thank you again for making us your hospitality partner. Best personal regards, Kamal Pandey Room Division Manager The Ummed Ahmedabad
bhavika0
Stayed in Sep 2024
Business travellers
3.0/5
Posted on Oct 3, 2024
I have been a regular customer here since the past 2 years only due to the location, never had a smooth & steady stay, staff always fail to take instructions or requests be it 2 days in advance or on the spot. Nobody is ever alert when you're talking, this can be room service or reception, the staff does keep changing constantly hence why could be lack of training. I'm continuously left frustrated for one reason or another and i see no benefits of being a regular customer here, i must be staying here at least every 2 months. The bathroom is ridiculous for the rent you pay, i have shared the pics. Some staff members have also been very helpful such as Ruby & some of the girls at reception. Staff in general are not rude but yes they struggle to meet needs or just get the basics right. In generalities would only recommend this stay if your desperate for the airport location as it is the only premium hotel in the area.
Response from Property: Dear Ms. Bhavika, Greetings from The Ummed, Ahmedabad!! Please accept my sincere gratitude for the detailed and specific feedback. It is always our endeavor to serve our guests in manner befitting our reputation and such feedback highlights areas of improvement that require our urgent attention and immediate corrective action. I regret to read that your experience with us was not a memorable one. I assure you that the same is not the usual Ummed experience we aim to deliver to our guests also it is feedback like this that we learn from and used to improve. We greatly value your patronage and assure for the better service during your stay at The Ummed. With best regards, Best personal regards Kamal Pandey Room Division Manager The Ummed Ahmedabad
Guest User
Stayed in Mar 2025
Other
5.0/5
Outstanding
Posted on Mar 31, 2025
Exceptional stay! The hotel's comftable rooms, impeccable service, and delicious meals exceeded expectations. Conveniently located near the Airport and Narendra Modi Stadium, it's perfect for exploring. Friendly staff, specially Ankita,Nitin,Suraj and Sneha. Its a relaxing ambiance, made our visit truly unforgettable. Highly recommend!
Guest User
Stayed in Feb 2025
Other
5.0/5
Outstanding
Posted on Mar 22, 2025
The staff is great especially Sanju and Sneha- both are amazing ! The hospitality and the taste both are good!!!🥰 Highly recommended !! ………………………………………………………………………………………………………………………………………………………………………………:…………………………………………………
Guest User
Stayed in Feb 2025
Other
5.0/5
Outstanding
Posted on Mar 19, 2025
Have stayed here before and the the standard is still of high quality. We were welcomed very warmly, rooms were clean, beds very comfortable, pillows very soft. The shower worked perfectly and bathroom very clean. Breakfast had a good selection and would definitely come again.
aninditahalder103
Stayed in Feb 2025
Business travellers
5.0/5
Outstanding
Posted on Mar 15, 2025
Ive stayed here multiple times now, I love the location, it's very close to the airport, the hotel radiates vintage, great food! And great service! Special mention to Sneha, for making my breakfast experience wonderful, love the service as always.
Response from Property: Dear Mr. Halder, Greetings from The Ummed, Ahmedabad!! I would like to thank you for taking the time to share your experience on TripAdvisor. Thank you for choosing to stay at The Ummed Ahmedabad, and for highlighting the pleasant experience you had with us. I thank you for your generous appreciation of the setting of the Hotel. Our team strives to deliver the best experience to our guests and are grateful to patrons such as you for recognizing their efforts. It is kind of you to mention about our associates name Ms. Sneha who have been truly amazing and took exceptional care of yours. We will certainly convey your motivating words to her and entire team as well, I am confident they will be thrilled to read such kind words. We are proud to have an ambassador in you and look forward to welcoming you back sometime in near future. Best Personal Regards, Kamal Pandey Room Division Manager The Ummed Ahmedabad
Cliff J
Stayed in Feb 2025
Solo travellers
5.0/5
Outstanding
Posted on Mar 13, 2025
My hotel room was quiet, very clean and comfortable, especially the bed and its linens. They were actually exquisite. The type normally only found in five-star hotels around the world. I am fortunate that my work has me to be traveling the globe for over five decades. Ankita and Sanchobeni in one of two dining rooms ***** with the rest of the staff were especially helpful as I have some dietary requirements for my health. This was no problem for them, very Easy-peezy! While i almost nver write reviews, i was compelled to write this because this hotel is a lot more than just convenient, the staff makes all the difference. I have run two global companies and have learned how hard it is to run an organization with operational excellence. It's quite a challenge and it starts at the top. While I only met but a few of the front-line staff at Ummed, I know the mid and top levels are top shelf too because they create and maintain the standard for the entire organization. Saying my experience at Ummed was a 5 out of 5 does not fully capture or adequately express the value to it has been to me, sort of like words alone are not enough. Thanks Ummed and to just two of its best, Ankita (her written words cannot be erased) and Sanchobeni (been saved). I wish the best for them and while this review may fade away over time what each of these two staff members represent never goes out of style and from which makes our world bright.
Response from Property: Dear Mr. Cliff, Greetings from The Ummed, Ahmedabad!! I would like to thank you for taking the time to share your experience on TripAdvisor. Thank you for choosing to stay at The Ummed Ahmedabad, and for highlighting the pleasant experience you had with us. I thank you for your generous appreciation of the setting of the Hotel. Our team strives to deliver the best experience to our guests and are grateful to patrons such as you for recognizing their efforts. It is kind of you to mention about our associates name Ms. Ankita & Sanchobeni who have been truly amazing and took exceptional care of yours. We will certainly convey your motivating words to them and entire team as well, I am confident they will be thrilled to read such kind words. We are proud to have an ambassador in you and look forward to welcoming you back sometime in near future. Best Personal Regards, Kamal Pandey Room Division Manager The Ummed Ahmedabad
Guest User
Stayed in Feb 2025
Other
5.0/5
Outstanding
Posted on Mar 13, 2025
I spent very amazing time in ummed hotel Ahmedabad. The services they provide, the moral ***** with the professionalism is so admirable. I recommend everyone who come to Ahmedabad for any reason to visit ummed hotel and visit Ankita with her co-workers, one of top notch and well experienced as well as coordinated groups of workers. There are many choices of local and international foods and drinks during breakfast, lunch and dinner time. As the saying "seeing is believing" I would like you guys to come and visit yourself and see how amazing the hotel, the service, the food and drink are!