To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location5.2
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(31)
Positive reviews(12)
Reviews with photos/video(6)
Negative reviews(19)
Valerka
Stayed in Apr 2023
Solo travellers
16 review
2.0/10
Posted on May 23, 2023
+ Spacious room; clean; close to beach, pool-ok; Big Migros nearby;
- Far from the center, noisy main road nearby; not the best part of Cleopatra to swim due to huge stones; Wi-fi, a/c costs extra. Hosts are really weird (there is an electric kettle in the room and at some point it just refused to work, I requested to change it, but was told to pay… refused and boiled the water in a pot on a rusty electric ring)
Guest User
Stayed in Apr 2024
Travel with friends
4 review
6.0/10
Posted on Jun 16, 2024
***et was a normal hotel, an apart style hotel, a medium sized place, don't expect much
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Forward
Stayed in Mar 2023
Solo travellers
5 review
9.0/10
Great
Posted on Apr 5, 2023
Great apart-hotel, even has a stove for cooking, dishes, fork-boats. Very clean
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Guest User
Stayed in May 2023
Solo travellers
5 review
5.5/10
Posted on Jul 16, 2023
Good location, bad inside. There were problems with the refrigerator. There were living creatures like spiders / cockroaches (though already dead)
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Guest User
Stayed in Mar 2023
Family
1 review
9.0/10
Great
Posted on Apr 22, 2023
Everything was very good, we liked it very much. We stayed 4 people. Only the lack of disposable slippers was missing.
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Guest User
Stayed in Aug 2024
Family
7 review
7.0/10
Posted on Oct 2, 2024
При бронировании нет информации о том, что интернет и каждый кондиционер платный. Тоесть в номере их два значит каждый платный. Номер был чистый. Пытались починить кондиционер но это не произошло. Так как он просто не желал работать. Служба поддержки на 1000% помогает своим клиентам. Разрешила мой вопрос без каких либо проволочек.
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Guest User
Stayed in Aug 2024
Other
4.0/10
Posted on Sep 16, 2024
Cleaning is very poor found rubbish on tops of cupboards and under units nothing like in pictures on gallery there is no pool bar no umbrellas around the pool you have to pay extra for air conditioning and WiFi no TV reception bit tired and run down everything looks a bit tatty
Guest User
Stayed in Jul 2024
Other
2.0/10
Posted on Aug 15, 2024
To people who want booked this hotel please don't trust on pictured this hotel its really disappointed the owner it's interesting do only business for him nothing care for customers plese avoid this hotel you will be really disappointed on this hotel we spend 10 days and hotel its not standard for3 star well only positive was swiming pool the rest realy disappointed very dirty hotel only lady from reception was realy nice and lady from housekeeping she work for experience was amazing and night security guy was amazing the rest of people no empathy for quest well resly disappointed experience with this hotel never again on this hotel
Guest User
Stayed in May 2024
Travel with friends
4.0/10
Posted on Jun 13, 2024
Hotel is very bang average. Rooms are very spacious although major downfall is there is 1 air conditioning for the room (this can only be on when the key is in the room) and this you need to pay 5euros per day to use it. They rooms are cleaned every 3 days and it’s a fight to revive toilet roll from reception. Another down fall is there is no WiFi inc even though on the booking it says “free WiFi” it also comes at a cost. Need to pay more if you want to use the WiFi in your room as it doesn’t stretch from reception. No bar or entertainment in hotel. 1 key per room and if you loose it comes with a cost you won’t get given more than 1. Hotel staff don’t speak English(this isn’t a problem) just make sure to have google translate on board with you…
Venture41096159021
Stayed in Jul 2023
Family
4.0/10
Posted on Aug 30, 2023
Cockroaches in rooms. One type of breakfast. Bad service. manager not here cant speak english. Every 4 days cleaning. All rooms need updating,u hv to pay a.c, (€5) per night , worst hotel we ever stayed. Avoid avoid
Guest User
Stayed in Aug 2023
Other
2.0/10
Posted on Sep 29, 2023
This is most unfriendly dirty hotel i have ever stayed in, the staff are never available the apartments are mouldy and dirty!! The read up states an a la carte menu what a joke!!! No choice basically get what your given or go without!! It also states entertainment nothing on the whole time we was there,not even a bar The pool area was filthy there was even much coming out if the vents in the pool!! So overall very disappointed wrecked our hoilday would never go back
Guest User
Stayed in Aug 2023
Couples
10.0/10
Outstanding
Posted on Sep 19, 2023
Hotel is located perfectly just 2 minutes by the beach. We had a room on the 5th floor with a pool view. It was very quiet. There are shops and restaurants just around the hotel. The hotel is not the best but perfect for its price. We can highly recommend it.
Guest User
Stayed in Aug 2023
Other
4.0/10
Posted on Sep 14, 2023
I didn't expect the Ritz. Room was ok, our bed was made of two singles pushed together, but they could have tried to make them the same height! Lads were on sofa beds which were ok. The poolside was the main problem. There was supposed to be a cafe there. It was there, with a woman running it who had no menus, no food, no cold drinks but she could make instant coffee and play on her phone. The whole place sees to be run by the most lazy people I have come across. At least the cleaner was proactive and asked when we wanted her to call in. The rest of the staff just hide themselves away to play on their phones. It was cheap, but should have been far cheaper for what we got.
Guest User
Stayed in Jul 2023
Other
8.0/10
Very Good
Posted on Aug 18, 2023
Very nice,clean ,big apartment with sea view and brilliant air con ! 2 minutes walk from the beach, shop and restaurants just on the corner which was a real bonus as the food was just a joke! No buffet,not even A La Carte ! Just set portions of meal .We went half board and was just waste of money.I would come back to this apartment but self catering only.
Guest User
Stayed in Jul 2023
Other
2.0/10
Posted on Aug 17, 2023
disgusting place,cockroaches everywhere, rooms not clean and broken shower.Staff are rude and dont care if you are unhappy as long as they have your money.Left after 2 days even though we booked for 7