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Building 1, No. 1119 Yan'an West Road, Changning District, Shanghai, ChinaView Hotel Details
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Yitel Premium Guest Reviews

4.7/5
Outstanding
2429 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(2429)
Positive reviews(2389)
Reviews with photos/video(171)
Awesome rooms(609)
Friendly front desk staff(323)
Easy to get around(241)
Great location(165)
Delicious breakfast(90)
Convenient parking(90)
Would stay again(53)
Perfect for business trips(52)
Negative reviews(40)
Fredox
Double Room
Stayed in Feb 2025
Travel with friends
18 review
4.0/5
Very Good
Posted on Mar 24, 2025
Good hotel in general, nice rooms, 15m away by walk from mrt.
Response from Property: 親愛的賓客,您好!感謝您長期以來對上海中山公園和頤酒店的支持與信任!我們將一如既往的做好自己的本職工作,努力提升對客服務工作,希望您能繼續支持我們店,心隨如家,暢享隨行,願我們友誼的小船乘風破浪!地久天長!並祝您事業高升!萬事如意! 酒店總經理:ZHAO
Anonymous User
Double Room
Stayed in Feb 2025
Family
3 review
5.0/5
Outstanding
Posted on Mar 20, 2025
room is clean and spacious. even provides free hot porridge and white fungus for supper!
Response from Property: 親愛的賓客,您好!哇哦,聽到親的讚美,小如可高興了,所有的喜悦,都源於您嘴角的微笑,您滿意,我們便知足,相信我們的服務也確實讓您感受到了滿意,讓每位客官能有温馨舒適的入住體驗,是我們的滿足,我們尊敬客人,信任客户,悉心體會客户需求,我們是您的家外之家!酒店總經理:ZHAO
Wanwaree A.
Family Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 4, 2025
The room is spacious and comfortable. Nice and clean. Staff is nice too. Overall, it was a great stay.
Response from Property: Dear guests, hello! A few simple words are full of trust, a stable happiness, an achievement that no one can take away or wipe out. Xiao Yi likes the words you type when you express your recognition. I wish you a pleasant life! Hotel General Manager: ZHAO
Marcos
Superior Double Room
Stayed in Sep 2024
Solo travellers
22 review
4.2/5
Very Good
Posted on Nov 28, 2024
Location is good and the hotel is good too. Staff was really nice besides the girl taking the breakfast ticket that was too busy in playing in her phone and impolite. The only really issue is that the room smells like cigarette.
Response from Property: Dear guest, thank you for staying at Yi Hotel! Thank you very much for choosing to stay and for your valuable comments on Xiaoyi. I apologize for not bringing you a good accommodation experience. We attach great importance to your feedback. We have conducted criticism and service standard training for the staff on duty, and strengthened the supervision and management of hotel staff so that you and every guest can receive satisfactory accommodation services. This hotel is a non-smoking hotel. Regarding your feedback on the odor problem in the room, we have conducted multiple trainings on accountability and room cleaning procedures for the responsible cleaning staff. We sincerely invite you to supervise Xiaoyi. Xiaoyi must adhere to customer first and provide customers with the most considerate service standards. If you have any questions, you can communicate with the front desk in time. We look forward to your visit again. I wish you all the best in your work. , happy life! Hotel General Manager—ZHAO
Guest User
Superior Room (2 Beds)
Stayed in Sep 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on Oct 27, 2024
The staff was very helpful and friendly. They were very accommodating with my room and the change I needed. I recommend staying here.
Response from Property: Hello, dear guests! Mmm~ Thank you for your praise for our service. I am glad that I can bring you good memories after we parted. Guest officer, thank you for your meticulous evaluation, which makes Xiao Yi feel like spring breeze. Our enthusiasm will last forever. We are waiting for you. Come back and give you a more satisfactory stay experience~ Hotel General Manager: ZHAO
Min Thant
Double Room
Stayed in Aug 2024
Business travellers
9 review
3.0/5
Posted on Sep 21, 2024
It was an okay hotel for the price. Location is not too convenient as nearest subway is pretty far like 10-15 min walk. Overall ok.
Response from Property: Dear guest, hello! Thank you for your stay and review of Zhongshan Park and Yizun Hotel in Shanghai. Providing you with convenient and high-quality service is what we should do. The hotel is located in the city center, with Jiangsu Road on Metro Line 2 and Yan'an West Road Station on Metro Line 4 within 10 to 15 minutes. The transportation is very convenient, situated on the north side of Yan'an West Road, about 30 minutes away from Hongqiao Railway Station and the airport by taxi. Your satisfaction and support are the driving force for our continuous progress. There are also various snacks, banks, fruit shops, cafes, and parking spaces nearby. Thank you again for your recognition. All staff of Zhongshan Park and Yizun Hotel look forward to your next stay and wish you a smooth work and a happy life! Hotel General Manager: ZHAO
Brenze
Family Room
Stayed in Oct 2024
Family
5 review
5.0/5
Outstanding
Posted on Nov 4, 2024
Very good service! Definitely will comeback next time! 前台很礼貌
Response from Property: Hello, dear guests! Thank you for staying at the Yi Zhizun Hotel, Zhongshan Park, Shanghai. We are deeply encouraged by your recognition of the hotel's products and services. It has always been the goal of every employee to work hard to provide every guest with a comfortable experience. We will continue to work hard to provide every guest with considerate service and pleasant enjoyment, and we look forward to your visit again. Hotel General Manager:ZHAO
Roberto Mabalot
Double Room
Stayed in Oct 2024
Business travellers
2 review
3.5/5
Posted on Jan 27, 2025
The hotel was quite nice and the service was good.
Response from Property: 尊敬的賓客,您好!麼麼噠~感謝您對我們服務的點贊,很高興在分別後還能給您帶來美好的回憶,客官感謝您細緻入微的評價,讓小頤如沐春風,我們的熱情長存,還等您回來,給您更滿意的入住體驗哦~期待您下次的五星點評酒店總經理:ZHAO
Zhuo bin Siu
Double Room
Stayed in Mar 2024
Solo travellers
4 review
4.5/5
Great
Posted on Apr 9, 2024
Nice and thoughtfully laid out room. Pleasantly surprised that they have two levels of free laundry rooms. Only rant is that it's a bit far from the nearest MRT station for travelers lugging the luggages along.
Response from Property: Dear guests, hello! Thank you for your stay and review of Shanghai Zhongshan Park and Yizhong Hotel. It is our duty to provide you with convenient and quality service. We are opposite Longemont Hotel and the hotel is located in the city center. About 30 minutes by taxi from Hongqiao Railway Station and airport, your satisfaction and support is the driving force for our continuous progress, there are also various snacks, banks, fruit shops, cafes, parking Spaces nearby, thank you again for your recognition, and all the staff of Zhongshan Park and Yizhi Hotel look forward to your stay again, I wish you a smooth work and happy life! Hotel General Manager :CHEN
Wilens
Business Double Room
Stayed in Feb 2024
Business travellers
9 review
4.5/5
Great
Posted on Mar 18, 2024
Good comfort in the room, new looking bathroom, comfortable bed and desk for working. Nice amenities like slippers, robe and soaps, and good coffee. Can hear a lot of doors slamming, children crying, and people snoring next door or in the hallway, but I guess that aligns with the good price for a downtown hotel. About 15 minute walk to Jiangsu Lu metro station. Lighting in the bathroom is really difficult for doing makeup.
Response from Property: Dear guests, thank you very much for staying at our Zhongshan Park Hotel. We are sorry that we could not leave you a perfect experience. We sincerely apologize for the proximity of the hotel to the Yanan Elevated Road, in order to create a quiet and comfortable sleep for the guests, the rooms near the side of the viaduct are equipped with double windows and four layers of soundproof glass for better soundproofing. The walls of the hotel are also specially thickened, if you are sensitive to sound, please contact us. If you have any problems during your stay, please contact us to arrange a quiet room for you. All the staff of our hotel are adhering to the service first, reputation first, wholeheartedly, guarantee your satisfaction with the work of the guidelines, and strive to make every one of the supreme left footprints in the customer satisfaction! Chen, general manager of the hotel
Iuliia
Double Room
Stayed in Apr 2023
Solo travellers
45 review
3.0/5
Posted on Jun 1, 2023
Quite inconvenient location if you take a subway. Have to walk at least 15-20 min. If you use cab no problem. Cleanliness is below average. Although the hotel is quite new
Response from Property: Dear guest, hello. We are located opposite the Dragon Dream Hotel, located in the city center. The distance between the Jiangsu Road and Yan'an West Road stations on Metro Line 2 and Line 4 is within 10 to 15 minutes. We attach great importance to your feedback and have always adhered to the principle of creating a comfortable home for guests during their travels. Upon receiving your feedback, we immediately notify the room to conduct a self inspection and rectification, The hotel lobby manager and room manager have strengthened their room inspections, provided training to room supervisors and room service, and avoided any hygiene issues. We apologize for any inconvenience caused to you. If you have any problems with the room during your stay, please contact us as soon as possible. All staff of our hotel adhere to the principle of service first, reputation first, and wholehearted work, ensuring your satisfaction, Strive to satisfy every customer who has left footprints in Heyi Supreme and return! Hotel General Manager Chen
Leonah
Superior Double Room
Stayed in Dec 2023
Solo travellers
26 review
5.0/5
Outstanding
Posted on Mar 11, 2024
located in a cute neighborhood however it is a bit far from the metro station.
Response from Property: Hello, dear guests! Mmm~ Thank you for your praise of our service. I am glad that I can bring you good memories after we parted. Guest officer, thank you for your meticulous evaluation, which makes Xiao Yi feel like spring breeze. Our enthusiasm will last forever. We are waiting for you. Come back and give you a more satisfactory stay experience ~ Hotel General Manager: CHEN
OLGA
Family Room
Stayed in Jan 2024
Travel with friends
7 review
4.7/5
Amazing
Posted on Feb 28, 2024
Nice place, good location. We decided to stay one more day there.
Response from Property: Hello, dear guests! One experience, two review, three times happiness, such as small will work harder to create a more warm and comfortable check-in environment, so that dear guests every time you can feel the warmth of happiness Oh! General Manager: Chen
Arly Garcia
Double Room
Stayed in Feb 2024
Couples
14 review
5.0/5
Outstanding
Posted on Mar 15, 2024
very convenient place. accessible to all good restaurants
Response from Property: Hello, dear guests! Wow, I am so happy to hear your compliments. All the joy comes from the smile on your lips. If you are satisfied, we will be satisfied. I believe that our service has indeed made you feel satisfied, let each guest have a warm and comfortable stay experience, is our greatest satisfaction, we respect guests, trust customers, carefully experience customer needs, we are your home away from home! General Manager: Chen
CliffHanger
Guestroom (2 beds)
Stayed in Dec 2023
Solo travellers
15 review
4.7/5
Amazing
Posted on Jan 13, 2024
Awesome! Staff were very friendly & the room was comfortable.
Response from Property: Dear guests, hello! Thank you for choosing Zhongshan Park and Yizhizun Hotel in Shanghai. Providing you with convenient and high-quality service is what we should do. Putting our guests first is our unchanging pursuit and goal. We will always maintain and continue to work hard, committed to making every guest feel at home. All our staff will sincerely look forward to your visit again, and wish you smooth work and a happy life! Hotel General Manager: CHEN