Building 1, No. 1119 Yan'an West Road, Changning District, Shanghai, ChinaView Hotel Details
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Yitel Premium Guest Reviews
4.8/5
Excellent
1923 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1923)
Positive reviews(1889)
Reviews with photos/video(111)
Awesome rooms(433)
Friendly front desk staff(222)
Easy to get around(172)
Great location(127)
Convenient parking(81)
Delicious breakfast(63)
Would stay again(32)
Perfect for business trips(27)
Negative reviews(34)
Marcos
Superior Double Room
Stayed in Oct 2024
Solo travellers
19 review
4.2/5
Very Good
Posted on Nov 29, 2024
Location is good and the hotel is good too. Staff was really nice besides the girl taking the breakfast ticket that was too busy in playing in her phone and impolite.
The only really issue is that the room smells like cigarette.
Response from Property: Dear guest, thank you for staying at Yi Hotel! Thank you very much for choosing to stay and for your valuable comments on Xiaoyi. I apologize for not bringing you a good accommodation experience. We attach great importance to your feedback. We have conducted criticism and service standard training for the staff on duty, and strengthened the supervision and management of hotel staff so that you and every guest can receive satisfactory accommodation services. This hotel is a non-smoking hotel. Regarding your feedback on the odor problem in the room, we have conducted multiple trainings on accountability and room cleaning procedures for the responsible cleaning staff. We sincerely invite you to supervise Xiaoyi. Xiaoyi must adhere to customer first and provide customers with the most considerate service standards. If you have any questions, you can communicate with the front desk in time. We look forward to your visit again. I wish you all the best in your work. , happy life! Hotel General Manager—ZHAO
Guest User
Superior Room (2 Beds)
Stayed in Oct 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on Oct 27, 2024
The staff was very helpful and friendly. They were very accommodating with my room and the change I needed. I recommend staying here.
Response from Property: Hello, dear guests! Mmm~ Thank you for your praise for our service. I am glad that I can bring you good memories after we parted. Guest officer, thank you for your meticulous evaluation, which makes Xiao Yi feel like spring breeze. Our enthusiasm will last forever. We are waiting for you. Come back and give you a more satisfactory stay experience~ Hotel General Manager: ZHAO
Min Thant
Double Room
Stayed in Sep 2024
Business travellers
5 review
3.0/5
Posted on Sep 21, 2024
It was an okay hotel for the price. Location is not too convenient as nearest subway is pretty far like 10-15 min walk. Overall ok.
Response from Property: Dear guest, hello! Thank you for your stay and review of Zhongshan Park and Yizun Hotel in Shanghai. Providing you with convenient and high-quality service is what we should do. The hotel is located in the city center, with Jiangsu Road on Metro Line 2 and Yan'an West Road Station on Metro Line 4 within 10 to 15 minutes. The transportation is very convenient, situated on the north side of Yan'an West Road, about 30 minutes away from Hongqiao Railway Station and the airport by taxi. Your satisfaction and support are the driving force for our continuous progress. There are also various snacks, banks, fruit shops, cafes, and parking spaces nearby. Thank you again for your recognition. All staff of Zhongshan Park and Yizun Hotel look forward to your next stay and wish you a smooth work and a happy life! Hotel General Manager: ZHAO
Brenze
Family Room
Stayed in Nov 2024
Family
5 review
5.0/5
Outstanding
Posted on Nov 4, 2024
Very good service! Definitely will comeback next time! 前台很礼貌
Response from Property: 親愛的賓客,您好!感謝您入住上海中山公園和頤至尊酒店,您對酒店產品與服務的認可,令我們深感鼓舞。能夠讓入住的每一位賓客擁有舒適的體驗一直是我們每一位員工共同努力的目標。我們會繼續努力,為每一位賓客呈現貼心的服務和愉悦的享受,期待您的再次光臨。 酒店總經理:ZHAO
Zhuo bin Siu
Double Room
Stayed in Apr 2024
Solo travellers
4 review
4.5/5
Great
Posted on Apr 9, 2024
Nice and thoughtfully laid out room. Pleasantly surprised that they have two levels of free laundry rooms. Only rant is that it's a bit far from the nearest MRT station for travelers lugging the luggages along.
Response from Property: Dear guests, hello! Thank you for your stay and review of Shanghai Zhongshan Park and Yizhong Hotel. It is our duty to provide you with convenient and quality service. We are opposite Longemont Hotel and the hotel is located in the city center. About 30 minutes by taxi from Hongqiao Railway Station and airport, your satisfaction and support is the driving force for our continuous progress, there are also various snacks, banks, fruit shops, cafes, parking Spaces nearby, thank you again for your recognition, and all the staff of Zhongshan Park and Yizhi Hotel look forward to your stay again, I wish you a smooth work and happy life! Hotel General Manager :CHEN
Wilens
Business Double Room
Stayed in Mar 2024
Business travellers
8 review
4.5/5
Great
Posted on Mar 18, 2024
Good comfort in the room, new looking bathroom, comfortable bed and desk for working. Nice amenities like slippers, robe and soaps, and good coffee.
Can hear a lot of doors slamming, children crying, and people snoring next door or in the hallway, but I guess that aligns with the good price for a downtown hotel. About 15 minute walk to Jiangsu Lu metro station.
Lighting in the bathroom is really difficult for doing makeup.
Response from Property: Dear guests, thank you very much for staying at our Zhongshan Park Hotel. We are sorry that we could not leave you a perfect experience. We sincerely apologize for the proximity of the hotel to the Yanan Elevated Road, in order to create a quiet and comfortable sleep for the guests, the rooms near the side of the viaduct are equipped with double windows and four layers of soundproof glass for better soundproofing. The walls of the hotel are also specially thickened, if you are sensitive to sound, please contact us. If you have any problems during your stay, please contact us to arrange a quiet room for you. All the staff of our hotel are adhering to the service first, reputation first, wholeheartedly, guarantee your satisfaction with the work of the guidelines, and strive to make every one of the supreme left footprints in the customer satisfaction! Chen, general manager of the hotel
Iuliia
Double Room
Stayed in May 2023
Solo travellers
41 review
3.0/5
Posted on Jun 1, 2023
Quite inconvenient location if you take a subway. Have to walk at least 15-20 min. If you use cab no problem. Cleanliness is below average. Although the hotel is quite new
Response from Property: Dear guest, hello. We are located opposite the Dragon Dream Hotel, located in the city center. The distance between the Jiangsu Road and Yan'an West Road stations on Metro Line 2 and Line 4 is within 10 to 15 minutes. We attach great importance to your feedback and have always adhered to the principle of creating a comfortable home for guests during their travels. Upon receiving your feedback, we immediately notify the room to conduct a self inspection and rectification, The hotel lobby manager and room manager have strengthened their room inspections, provided training to room supervisors and room service, and avoided any hygiene issues. We apologize for any inconvenience caused to you. If you have any problems with the room during your stay, please contact us as soon as possible. All staff of our hotel adhere to the principle of service first, reputation first, and wholehearted work, ensuring your satisfaction, Strive to satisfy every customer who has left footprints in Heyi Supreme and return! Hotel General Manager Chen
Leonah
Superior Double Room
Stayed in Jan 2024
Solo travellers
26 review
5.0/5
Outstanding
Posted on Mar 11, 2024
located in a cute neighborhood however it is a bit far from the metro station.
Response from Property: Hello, dear guests! Mmm~ Thank you for your praise of our service. I am glad that I can bring you good memories after we parted. Guest officer, thank you for your meticulous evaluation, which makes Xiao Yi feel like spring breeze. Our enthusiasm will last forever. We are waiting for you. Come back and give you a more satisfactory stay experience ~ Hotel General Manager: CHEN
OLGA
Family Room
Stayed in Feb 2024
Travel with friends
7 review
4.7/5
Amazing
Posted on Feb 28, 2024
Nice place, good location. We decided to stay one more day there.
Response from Property: Hello, dear guests! One experience, two review, three times happiness, such as small will work harder to create a more warm and comfortable check-in environment, so that dear guests every time you can feel the warmth of happiness Oh! General Manager: Chen
Arly Garcia
Double Room
Stayed in Mar 2024
Couples
14 review
5.0/5
Outstanding
Posted on Mar 15, 2024
very convenient place. accessible to all good restaurants
Response from Property: Hello, dear guests! Wow, I am so happy to hear your compliments. All the joy comes from the smile on your lips. If you are satisfied, we will be satisfied. I believe that our service has indeed made you feel satisfied, let each guest have a warm and comfortable stay experience, is our greatest satisfaction, we respect guests, trust customers, carefully experience customer needs, we are your home away from home! General Manager: Chen
CliffHanger
Guestroom (2 beds)
Stayed in Jan 2024
Solo travellers
11 review
4.7/5
Amazing
Posted on Jan 13, 2024
Awesome! Staff were very friendly & the room was comfortable.
Response from Property: Dear guests, hello! Thank you for choosing Zhongshan Park and Yizhizun Hotel in Shanghai. Providing you with convenient and high-quality service is what we should do. Putting our guests first is our unchanging pursuit and goal. We will always maintain and continue to work hard, committed to making every guest feel at home. All our staff will sincerely look forward to your visit again, and wish you smooth work and a happy life! Hotel General Manager: CHEN
Guest User
Double Room
Stayed in Apr 2023
Business travellers
1 review
3.7/5
Posted on Apr 9, 2023
Relatively good standards of cleanliness (*be advised that the Chinese hotel industry, except for the international hotel chains, has a long way to go if they are to to get to the quality of services rendered in the West and/ or Japan)
Location is not bad, but the hotel is right in front of a busy street.
Response from Property: Hello, dear guests! Thank you very much for choosing to stay at our Zhongshan Park Hotel, and thank you very much for your valuable comments. We are very sorry that the service problem has not brought you a satisfactory experience, xiao Yi has fully recorded it, and will feed back to relevant departments to strengthen the service training of hotel staff, for nothing else but to let you experience more of the beauty of Xiao Yi. I hope you can choose us again, give us a chance to make up for regret, I wish you a happy life, thank you! General Manager: Chen
Guest User
Superior Room (2 Beds)
Stayed in Oct 2023
Business travellers
1 review
5.0/5
Outstanding
Posted on Oct 8, 2023
Fuu reqing bucuo
Response from Property: 親愛的賓客,您好!春賞百花冬觀雪,醒亦念卿,夢亦念卿。人生最美好的事莫過於在最好的時光裏遇到了最好的您~小頤非常開心能得到您的認可,我們也將不斷完善與趕超,另您的旅途盡善盡美。時光不老,我們不散。期待與您下次相遇更美好~酒店總經理:CHEN
Tonet
Double Room
Stayed in Nov 2021
Couples
13 review
4.2/5
Very Good
Posted on Feb 5, 2022
Nice hotel option in downtown. Reception is kind and helpful, rooms are clean and small and location is great.
Response from Property: 親愛的賓客,您好!非常感謝您抽出寶貴的時間對於您在上海中山公園和頤至尊酒店的入住體驗進行分享。和頤至尊酒店是一家商務型品牌連鎖酒店,並且一直秉承着客户第一的價值觀。我們很高興我們酒店和團隊給您留下了美好的印象,您的評論是對我們每一位和頤員工的鼓舞。我們衷心希望和頤“頤路”有你,和頤也一直在路上。再次感謝您的評論,期待您再次光臨上海中山公園和頤至尊酒店。酒店總經理:CHEN
Meiqinggenfuyoude
Double Room
Stayed in Dec 2024
Solo travellers
45 review
4.8/5
Amazing
Posted on Dec 16, 2024
This is my third time visiting Shanghai. The main reason is that I am very familiar with the surroundings here. There are many places to go nearby, such as Xingfuli and Shangshengxinso, which are both within walking distance. I recommend it!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Wow, I am so happy to hear your praise. All the joy comes from the smile on your face. If you are satisfied, we are satisfied. We believe that our service really makes you feel satisfied. It is our satisfaction to let every guest have a warm and comfortable stay experience. We respect guests, trust customers, and carefully understand customer needs. We are your home away from home! Hotel General Manager: ZHAO