To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location7.9
Amenities7.2
Service7.5
Cleanliness7.9
Filter by:
Sort by:
All reviews(85)
Positive reviews(69)
Reviews with photos/video(12)
Near shopping area(8)
Convenient for shopping(7)
Awesome stay(5)
Friendly front desk staff(5)
Negative reviews(16)
Mr. Alex2045
Superior Double or Twin Room
Stayed in Sep 2025
Business traveller
82 review
6.5/10
Posted on Oct 3, 2025
Located in the city center close to pedestrian street, there are bus stops and shops nearby. Very conveniently located on the ground floor, facilities are good, no smell or moisture. The negative side is that one half of the hotel is facing the busy road, I couldn't sleep until 3am, then lost consciousness, and couldn't function the next day. I will bring sound insulation material with me next time to seal the window completely and permanently to make it liveable.
Guest User
Superior Double or Twin Room
Stayed in Sep 2025
Business traveller
1 review
10/10
Outstanding
Posted on Oct 21, 2025
Very good amenities and vibrant facilities
Guest User
Superior Double or Twin Room
Stayed in Jun 2025
Couple
62 review
10/10
Outstanding
Posted on Aug 12, 2025
Good place, kind people and good breakfast. We extended our stay.
Guest User
Superior Double or Twin Room
Stayed in Jul 2025
Travelling with friends
3 review
5.0/10
Posted on Sep 22, 2025
I paid 20,000KZT deposit by card at the property, but It it has not been refunded. I am waiting more than 3weeks. They do not reply my message and do not answer my calling though they already read my text.
Guest User
Superior Double or Twin Room
Stayed in Jul 2025
Solo traveller
4 review
6.0/10
Posted on Oct 30, 2025
Walkable distance to one of the shopping mall.
Also to many shops around the
My outside view is up on the wall.
Did not sleep well due to noise over water pipe
Might want to go for other place if stayinf long period .
Darren NZ
Superior Double or Twin Room
Stayed in Jun 2025
Solo traveller
15 review
9.0/10
Great
Posted on Jul 6, 2025
Despite having a dated feel, the room was actually quite comfortable. I had requested a quiet room but was given a room facing the busy road, so immediately went back to reception and was moved to the quiet side of the building. The hot water took ages to come through when showering. A good location.
Alex 达味
Superior Double or Twin Room
Stayed in Sep 2025
Travelling with friends
13 review
9.5/10
Amazing
Posted on Oct 16, 2025
I really recommend this hotel for friends, solo travelers and couples.
Marius Comaneciu
Superior Double or Twin Room
Stayed in Jul 2025
Solo traveller
30 review
9.0/10
Great
Posted on Aug 11, 2025
There is a good place to sleep; good location; staff was friendly
Guest User
Superior Double or Twin Room
Stayed in Aug 2024
Couple
22 review
10/10
Outstanding
Posted on Sep 7, 2024
Good hotel, simple.
But it has problem with Wi-Fi internet for all 5 days. So, if it's critical, better ask before book for long time.
Maajen
Superior Double or Twin Room
Stayed in May 2025
Travelling with friends
5 review
6.5/10
Posted on Jul 13, 2025
Okay place, especially if you only need a place to sleep
Guest User
Superior Double or Twin Room
Stayed in Nov 2024
Couple
1 review
10/10
Outstanding
Posted on Dec 28, 2024
Room was rather small but acceptable for the price we paid.The location is great. Its a 3 min walk to a big mall called MEGA Park.
Guest User
Superior Double or Twin Room
Stayed in Dec 2024
Solo traveller
13 review
8.0/10
Very Good
Posted on Feb 23, 2025
good enough, if a bit expensive. fridge but no kettle. small room, big bed.
Guest User
Superior Double or Twin Room
Stayed in Dec 2024
Family
2 review
7.5/10
Posted on Jan 23, 2025
good price performance value and central location, recommending.