Holiday Inn Express Amsterdam - North Riverside, an IHG Hotel

Rooms are clean, staffs are friendly. There is a supermarket right beside . Breakfast kinda boring as there isnt alot of varieties.

Very very nice hotel in Amsterdam. I’m happy I stayed here, close to everywhere I wanted to see

Amazing hotel 💖 thank you

I booked a room on top floor with amazing view. I love the room very much. You can easily see the Amsterdam central station in the room. The breakfast is a bit crowded. A nice stay overall.

My experience at this hotel was quite bad since arrival. Edoardo was at the counter when I checked in. After asking him about places around the area to have a late dinner (9:30pm) he said that restaurants were closed, “this is Netherlands, this is not Chile” he said in such a racist way. I confronted him immediately, shocked by the way I was welcomed to the hotel. Once in my room, the noise was extremely loud. The hotel is surrounded by many night clubs that are open during weekends until ~7am. Of course, they don’t tell you that when booking and still assign guests to rooms closer to the clubs without warning them. I couldn’t sleep and complained; they said they would normally call the police but they can’t do much because the noise level is within norms. The next morning, I asked them to either change my room or send me to another hotel. There were many guests complaining about the same situation and even staff said that the hotel should refund them. They changed my room the second day and I was still able to hear the loud music. This is not a hotel that offers good rest to guests during weekends. Overall, I experienced unfortunate circumstances. Very poor customer service; I’m still waiting for my refund.

Had a lovely stay at this hotel! It's in a pretty convenient location that's just a 13 minute walk away from a free ferry (that comes every 5 minutes or so) and gets you to Amsterdam Centraal within 3 minutes. The room (we had a queen + sofa bed combo) was decently sized, comfortable and clean. We really enjoyed the included breakfast - cold cuts, hard-boiled eggs, breads/pastries of all kinds, and yogurt were the main options, and they were tasty; the area was also spacious and they had the food dispersed throughout, so even though it was busy at times, there wasn't really any wait ever. They also had a lovely library space in the lobby that was perfect for working or reading. Would absolutely stay again if we found ourselves back in the city!