Hôtel Mercure Angers Centre Gare Reviews

Stayed for 1 night during a visit to Angers. Convenient location and easy walking to most tourist attractions ; the tram is also available right across from the hotel. Very nice hotel with clean, comfortable rooms, nespresso machine, robes, slippers for Accor members.. There is the added advantage of hotel parking ($20 E). It is recommended to join the Accor loyalty program (free) for special benefits and offers. I would stay again.

It was a warm day when we arrived and the AC did not work in our assigned room. The front desk clerk kept ignoring our complaints and told us that the technician said the AC system was "working fine". But the tecnician never even came to our room. After we complained again, we were moved to another room. The AC did work in the second room, but not as well as a good AC system should. There was a kettle in the room along with a supply of coffee and tea, which is nice to have. However, the only cups provided were flimsy paper cups that were too hot to hold when they contained hot liquid. Ceramic cups, or even sturdy paper cups would be an improvement. The bed was comfortable and there was a choice of pillows. All of the other staff, except the one mentioned previously, were very cordial and very helpful.

Very hot in rooms. A/C not working loud noises all around, would not stay here again

We we’re staying here for the second time as we loved the hotel for the convenience price and staff Breakfast was very good a lot of choice. We will stay here again as restaurant in hotel was very good also

Great hotel which is very clean, spacious and in the heart of Angers. The staff was very hopitable. I definite "must stay" if going to Angers!

As per mercure hotel reception it starts off bad let’s say terrible the room was not satisfactory 4 Star !! Who gives this stars out ??? The room was a 2 to 3 star at best But on a positive note the night staff guy was exceptional ! he changed our rooms with out any hesitation, a complete professional The new room was a 3.5 star much better , two towels soap extra … It’s hot and miss with Mercure hotel .Flick the coin and see what happens Over all great night staff room generally good

What a lovely hotel in a lovely city. Although it has Centre Gare in its name the hotel is some way from the station, about a 10-15 minute walk. It is on the Tramway which stops right outside the hotel. What makes this hotel special is the young staff, they work as team from reception to the housekeepers nothing is too much trouble. Loredana on reception epitomised all that is good about the hotel. Helpful, efficient with much bonhomie. The breakfast room was kept up-to-date and there was a wide range of choice to suit all needs. The room was modest but kept impeccably clean by friendly housekeepers. The very minor negative was the toilet tissue and not toilet roll, as all travellers know this can be an issue. The Manager of this hotel should take great credit and pride in the team he/she has built. It was the the polar opposite of the Nantes hotel reviewed later.

Wi-Fi not working. Carpet so dirty and room smell bad.

Excellent hotel with probably the best customer service from staff that I have ever encountered!

Well located but hotel is a bit dated and need a refresh. No safe in room and not very well decorated. Location outstanding close to everything. Staff very pleasant and helpful

As usual, quality and perfection about the staff, the privilege rooms are high standing 👌💯💯breakfast complete and free. I am very satisfied each time I come there. I will not change hotel for nothing. Thanks 🙏🏻 Mercure Hotel 🏨 that’s the Top ! Anne M.

First time in Angers and could not have been better. Mouna was amazing, best costumer service ever. From check in and until I left, she made me feel at home. Supplied me with a map of the city, made recommendations on where to have a taste of local food, and was always greeting me with a smile. Her attitude and willingness to help was just outstanding.

Nice hotel with excellent location

Everything was great, nice breakfast