To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(748)
Positive reviews(711)
Reviews with photos/video(215)
Friendly front desk staff(103)
Near shopping area(78)
Convenient for shopping(69)
Large rooms(58)
Well designed(25)
Shower difficult to use(13)
Many dining options(11)
Excellent room layout(8)
Negative reviews(37)
Kae Pherng
Comfortable Twin Bed Room
Stayed in Dec 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 4, 2025
This hotel was a pleasant surprise! It was incredibly clean throughout my stay, which is always a top priority for me. The location was fantastic – very convenient for getting around the city and exploring. Plus, there were numerous dining options within easy reach, making it effortless to find something delicious to eat.
I would definitely recommend this hotel to others seeking a comfortable and hassle-free stay.
Response from Property: Thank you for your five-point praise. We are always ready for your next visit. All the hotel staff wish you peace and happiness! Everything goes well!
Meeseeks00
North Korea-themed Double Bed Room
Stayed in May 2024
Travel with friends
18 review
5.0/5
Outstanding
Posted on Jun 26, 2024
Hotel is well situated, as per advertised! Owners are responsive
Response from Property: Thank you very much for your 5-point praise. Your support and appreciation are the driving force for our progress. Thank you for your stay. We are always ready for your next visit. All the staff of the hotel wish you: peace and happiness! Everything goes well!
Guest User
Comfortable Twin Bed Room
Stayed in Mar 2024
Travel with friends
12 review
3.7/5
Posted on Apr 12, 2024
All were good except for sound proofing. The service during registration was cold treated, not welcoming us feeling, just personal felt. Overall good stay.
Response from Property: Thank you very much for your feedback, I am sorry to give you a bad experience, we will certainly strengthen management, improve service, you are welcome to visit again.
Anonymous User
Comfortable Twin Bed Room
Stayed in Aug 2023
Couples
26 review
4.0/5
Very Good
Posted on Sep 10, 2023
Excellent location, decent room and friendly staff. Very cute village close to the North Gate of Changbai Mountain.
Response from Property: Dear guests: Hello, thank you for staying at Chuxi Hotel. I am very happy to see your praise of the hotel's location and health conditions. Our hotel is the only pedestrian street in the town. Thank you very much for your favor and love for our hotel. Welcome. Come back to experience it again and wish you a happy life
Ming Joo
Comfortable Twin Bed Room
Stayed in Mar 2024
Family
9 review
4.7/5
Amazing
Posted on Apr 17, 2024
Overall good.
Response from Property: 尊敬的賓客:您好,能看到親給的好評我們甚是感動,而且還這麼認可我們的服務!酒店的我們力求為每位客官提供最為貼心細緻的服務,以各種主題風格向客觀展示酒店的獨特魅力,親的肯定是對酒店最大的支持和鼓勵,期待和您的下次相遇
Tiantian
Northeast Duplex Twin Room
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Feb 2, 2025
The room is very unique. We stayed at Old Shen's house. The room was very warm, with small lofts on the upper and lower floors. The children liked it very much and it was very interesting. It is located on the Genting Market Pedestrian Street, next to the Tomb Robbers' Chronicles statue, which is very convenient for shopping and eating at night!
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Response from Property: 感謝您的5分好評!祝您生活愉快!新年快樂!
Guest User
Korean Theme Duplex Double Bed Room
Stayed in Dec 2024
Family
5 review
2.5/5
Posted on Jan 19, 2025
The room is average, the location is good, the front desk staff is indifferent, and the most inconvenient thing is that you have to climb the stairs to send the suitcase to the room. The suitcase is really heavy in winter. When you check out, no one will help you to carry the suitcase, so we carried it down by ourselves. When you push the door with your luggage, they will not open it for you. They just sit at the counter and don't move. The experience is very bad. They are also indifferent when you enter the door, without any professional service awareness. I feel that it is not worth the price. I will not stay next time. After all, carrying a suitcase is a physical job.
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Response from Property: We are deeply sorry for the bad experience. We will definitely strengthen management and service awareness. However, there is no elevator. It is indeed marked. If you need help with your luggage when you check out, you can call the front desk. Otherwise, no one will watch you 24 hours a day to help you with your luggage. I wish you a happy life and a good mood every day!
Guest User
Forest Duplex Triple Room
Stayed in Dec 2024
Family
26 review
1.1/5
Posted on Jan 19, 2025
Location: At the entrance of Genting Market, opposite the big Korean supermarket
Facilities: No elevator, carry your luggage to the second floor by yourself, I can accept these, but what I can't accept about the facilities is that the hair dryer is all cold air, it is impossible to use in such cold weather, the washbasin is very low, there is no exhaust fan in the bathroom, the shower water flow is almost like a child's pee, and the shower water is only enough for one or two people, the washing and care is very poor, you must use your own
Hygiene: Very poor, hair all over the floor, except for the disposable toothbrush, I dare not use other, the sofa is full of stains, the chair is about to fall apart, if I hadn't booked the hotel late, I really wouldn't choose this hotel
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Guest User
Comfortable Twin Bed Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 7, 2025
Very close to the Rice Station! It's very convenient to take a taxi. The hygiene is also very good. Someone comes to clean every day.
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Response from Property: Thank you for your 5-point review. I wish you a happy life, peace and joy!
Guest User
Comfortable Twin Bed Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 11, 2024
The room is very clean! It's also big! Very refreshing
The boss is very friendly and helped us find out how to book tickets to Changbai Mountain and how to take a taxi. If you have any questions, the boss is very reliable!
The Tomb Raiders theme store is downstairs, and there are many delicious foods nearby! Genting Market is just a few steps away, super close
Original TextTranslated by Google
Response from Property: Thank you very much for your five-point praise. Your support and appreciation are the driving force for our progress. We are always ready for your next visit. All hotel staff wish you: peace and happiness! Everything goes well!
Guest User
Comfortable Twin Bed Room
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 11, 2024
The room design is very good, the staff is also very friendly, they will help with the luggage, the location is also good, it's only 6 yuan by taxi from Beipo
Original TextTranslated by Google
Response from Property: 非常感謝您的五分好評,您的支持和讚賞是我們進步的動力,我們時刻準備着您的下次光臨。 酒店全體員工祝您:平安喜樂!事事順意!
Xiaoyouailvxing
North Korea-themed Double Bed Room
Stayed in Oct 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Nov 12, 2024
The duplex loft has a nice environment and is clean, but some facilities are a bit old and not perfect. It is right next to Rice Station and Changbaizhiyue, and opposite the snack street, which is very convenient.
Original TextTranslated by Google
Response from Property: Thank you for your evaluation and wish you a happy life!
Anonymous User
Forest Deluxe Duplex Suite
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 2, 2024
This time I booked a forest duplex, which my children particularly like. They always climb up and down to play😂. It may be because it is a two-story building with a large area. The air conditioner is installed a little higher. If the weather is bad when sleeping on the first floor, it is easy to be woken up by the cold.
I don’t know if the lighting in the room is to echo the forest theme. I think the first floor is a little dark. The hotel soundproofing is average, but we left in advance after the 11th, so there are not many guests, and the stay is OK. The bathroom is upstairs and downstairs, which is good, but there is a sweat steamer in the downstairs bathroom, which was a surprise when I just entered😂. The guest rooms are cleaned every day, which is really good in the B&B, because many B&Bs do not clean midway.
The hotel is in a good location, just opposite the Rice Station and Changbaizhiyue, which is very convenient to check in. There is a Korean supermarket directly opposite the hotel, which is also very convenient to buy things, but the road is being repaired at the entrance of the hotel, so it is not very convenient to push the suitcase.
If you have enough time, you can stroll around the town. Erdao Baihe Town is not big, and you can actually take a taxi or walk. It is not expensive to take a taxi. I look forward to going to Changbai Mountain next time
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6/12
Response from Property: Thank you very much for your 5-point praise. Your support and appreciation are the driving force for our progress. Thank you again for your stay. We are always ready for your next visit. All the staff of the hotel wish you: peace and happiness! Everything goes well!
Guest User
Party Duplex Suite
Stayed in Aug 2024
Family
30 review
5.0/5
Outstanding
Posted on Oct 1, 2024
The location is good, right next to the Beipo Scenic Area, it is very convenient to eat around, roadside parking is also free, and the most important thing is that it is next to the Rice Station, which is super good.
Original TextTranslated by Google
Response from Property: Thank you very much for your 5-point praise. Your support and appreciation are the driving force for our progress. Thank you again for your stay. We are always ready for your next visit. All the staff of the hotel wish you: peace and happiness! Everything goes well!
Guest User
Comfortable Twin Bed Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 25, 2024
The boss is very enthusiastic and answers all questions. The room was very spacious and clean. The location is good. My family was very satisfied with their stay and will come again next time.
Original TextTranslated by Google
Response from Property: Thank you very much for your 5-star review. Your support and appreciation are the driving force for our progress. Thank you for your stay. We are always ready for your next visit. All hotel staff wish you: peace and happiness! Everything goes well!