To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(763)
Positive reviews(726)
Reviews with photos/video(217)
Friendly front desk staff(103)
Near shopping area(81)
Classy environment(79)
Convenient for shopping(72)
Large rooms(61)
Well designed(25)
Shower difficult to use(14)
Many dining options(11)
Negative reviews(37)
Kae Pherng
Comfortable Twin Bed Room
Stayed in Dec 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 4, 2025
This hotel was a pleasant surprise! It was incredibly clean throughout my stay, which is always a top priority for me. The location was fantastic – very convenient for getting around the city and exploring. Plus, there were numerous dining options within easy reach, making it effortless to find something delicious to eat.
I would definitely recommend this hotel to others seeking a comfortable and hassle-free stay.
Response from Property: Thank you for your five-point praise. We are always ready for your next visit. All the hotel staff wish you peace and happiness! Everything goes well!
Meeseeks00
North Korea-themed Double Bed Room
Stayed in May 2024
Travel with friends
19 review
5.0/5
Outstanding
Posted on Jun 26, 2024
Hotel is well situated, as per advertised! Owners are responsive
Response from Property: Thank you very much for your 5-point praise. Your support and appreciation are the driving force for our progress. Thank you for your stay. We are always ready for your next visit. All the staff of the hotel wish you: peace and happiness! Everything goes well!
Guest User
Comfortable Twin Bed Room
Stayed in Mar 2024
Travel with friends
12 review
3.7/5
Posted on Apr 12, 2024
All were good except for sound proofing. The service during registration was cold treated, not welcoming us feeling, just personal felt. Overall good stay.
Response from Property: Thank you very much for your feedback, I am sorry to give you a bad experience, we will certainly strengthen management, improve service, you are welcome to visit again.
Anonymous User
Comfortable Twin Bed Room
Stayed in Aug 2023
Couples
26 review
4.0/5
Very Good
Posted on Sep 10, 2023
Excellent location, decent room and friendly staff. Very cute village close to the North Gate of Changbai Mountain.
Response from Property: Dear guests: Hello, thank you for staying at Chuxi Hotel. I am very happy to see your praise of the hotel's location and health conditions. Our hotel is the only pedestrian street in the town. Thank you very much for your favor and love for our hotel. Welcome. Come back to experience it again and wish you a happy life
Ming Joo
Comfortable Twin Bed Room
Stayed in Mar 2024
Family
12 review
4.7/5
Amazing
Posted on Apr 17, 2024
Overall good.
Response from Property: 尊敬的賓客:您好,能看到親給的好評我們甚是感動,而且還這麼認可我們的服務!酒店的我們力求為每位客官提供最為貼心細緻的服務,以各種主題風格向客觀展示酒店的獨特魅力,親的肯定是對酒店最大的支持和鼓勵,期待和您的下次相遇
Guest User
Korean Theme Duplex Double Bed Room
Stayed in Jan 2025
Travel with friends
7 review
5.0/5
Outstanding
Posted on Feb 20, 2025
Located in Genting Market, opposite the Rice Station, the location is very convenient and there are many delicious restaurants within walking distance. The hotel staff are very good and will take the initiative to ask if they need help. They are very enthusiastic. The loft room is also very good. I will choose to stay here next time I come to Changbai Mountain.
Original TextTranslated by Google
Response from Property: 感謝您的好評,得到您對我們的肯定真是榮幸之至!隨時歡迎您再次光臨,祝您生活愉快!平安喜樂!
Guest User
Forest Duplex Triple Room
Stayed in Jan 2025
Travel with friends
10 review
5.0/5
Outstanding
Posted on Feb 16, 2025
The three-bed room I booked was very spacious, with a bathroom upstairs and downstairs. The hotel is in a good location, about 1.6 kilometers away from the Beipo Distribution Center. There are many restaurants nearby, right next to the Genting Market. There are two convenience stores at the door, one for Korean goods and the other for Russian goods, which is very convenient.
Original TextTranslated by Google
Response from Property: 感謝您的五分好評,祝您生活愉快!
Tiantian
Northeast Duplex Twin Room
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Feb 2, 2025
The room is very unique. We stayed at Old Shen's house. The room was very warm, with small lofts on the upper and lower floors. The children liked it very much and it was very interesting. It is located on the Genting Market Pedestrian Street, next to the Tomb Robbers' Chronicles statue, which is very convenient for shopping and eating at night!
Original TextTranslated by Google
Response from Property: 感謝您的5分好評!祝您生活愉快!新年快樂!
Guest User
Korean Theme Duplex Double Bed Room
Stayed in Dec 2024
Family
5 review
2.5/5
Posted on Jan 19, 2025
The room is average, the location is good, the front desk staff is indifferent, and the most inconvenient thing is that you have to climb the stairs to send the suitcase to the room. The suitcase is really heavy in winter. When you check out, no one will help you to carry the suitcase, so we carried it down by ourselves. When you push the door with your luggage, they will not open it for you. They just sit at the counter and don't move. The experience is very bad. They are also indifferent when you enter the door, without any professional service awareness. I feel that it is not worth the price. I will not stay next time. After all, carrying a suitcase is a physical job.
Original TextTranslated by Google
Response from Property: We are deeply sorry for the bad experience. We will definitely strengthen management and service awareness. However, there is no elevator. It is indeed marked. If you need help with your luggage when you check out, you can call the front desk. Otherwise, no one will watch you 24 hours a day to help you with your luggage. I wish you a happy life and a good mood every day!
Guest User
Forest Duplex Triple Room
Stayed in Dec 2024
Family
26 review
1.1/5
Posted on Jan 19, 2025
Location: At the entrance of Genting Market, opposite the big Korean supermarket
Facilities: No elevator, carry your luggage to the second floor by yourself, I can accept these, but what I can't accept about the facilities is that the hair dryer is all cold air, it is impossible to use in such cold weather, the washbasin is very low, there is no exhaust fan in the bathroom, the shower water flow is almost like a child's pee, and the shower water is only enough for one or two people, the washing and care is very poor, you must use your own
Hygiene: Very poor, hair all over the floor, except for the disposable toothbrush, I dare not use other, the sofa is full of stains, the chair is about to fall apart, if I hadn't booked the hotel late, I really wouldn't choose this hotel
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Guest User
Comfortable Twin Bed Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 7, 2025
Very close to the Rice Station! It's very convenient to take a taxi. The hygiene is also very good. Someone comes to clean every day.
Original TextTranslated by Google
Response from Property: Thank you for your 5-point review. I wish you a happy life, peace and joy!
Nanxibeiken
Animal Theme Duplex Twin Room
Stayed in Nov 2024
Family
7 review
4.2/5
Very Good
Posted on Mar 7, 2025
Traveling with my family, the whole hotel is relatively old, but the room is OK, the facilities are relatively complete, the hygiene is OK, the service is particularly good, and they help with the suitcases, which is very good, thank you 🙏
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Response from Property: 感謝您的評價、非常遺憾未能達到您的滿意,咱們開業也有幾年了,整體有一點老舊,但我們一直在盡力維護各項設施,祝您生活愉快!平安喜樂!
Guest User
Comfortable Twin Bed Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 11, 2024
The room is very clean! It's also big! Very refreshing
The boss is very friendly and helped us find out how to book tickets to Changbai Mountain and how to take a taxi. If you have any questions, the boss is very reliable!
The Tomb Raiders theme store is downstairs, and there are many delicious foods nearby! Genting Market is just a few steps away, super close
Original TextTranslated by Google
Response from Property: Thank you very much for your five-point praise. Your support and appreciation are the driving force for our progress. We are always ready for your next visit. All hotel staff wish you: peace and happiness! Everything goes well!
Guest User
Comfortable Twin Bed Room
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 11, 2024
The room design is very good, the staff is also very friendly, they will help with the luggage, the location is also good, it's only 6 yuan by taxi from Beipo
Original TextTranslated by Google
Response from Property: 非常感謝您的五分好評,您的支持和讚賞是我們進步的動力,我們時刻準備着您的下次光臨。 酒店全體員工祝您:平安喜樂!事事順意!
Xiaoyouailvxing
North Korea-themed Double Bed Room
Stayed in Oct 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Nov 12, 2024
The duplex loft has a nice environment and is clean, but some facilities are a bit old and not perfect. It is right next to Rice Station and Changbaizhiyue, and opposite the snack street, which is very convenient.
Original TextTranslated by Google
Response from Property: Thank you for your evaluation and wish you a happy life!