carrie303
April 6, 2025
Just returned from a lovely week at this hotel. Everything was smooth from booking process, check in, flights, transfers and hotel check in all booked with TUI. Absolutely no complaints. The hotel is very nice. I’d say some areas need abit of attention but on the whole it was lovely. The WiFi is excellent. Never had any problems. We had a sea view family room but there was only 2 of us staying in it. I think it would be snug if the other 2 in the room were teenagers as there isn’t masses of room to get around. There is a good amount of storage and plenty of hangers. We had an added bonus of sun loungers and a table and chairs on our terrace and it was a game changer for us. Fridge, kettle, safe in the room all great. A lovely bathroom. The shower gel provided was nicer than the Molton Brown we had taken with us so that speaks volumes. You will never starve in this hotel that’s for sure. The restaurant is open alot of the day for breakfast, lunch and dinner plus there is always sandwiches and cakes in the bar area and hot snacks near the pool to help yourself to. I started this the day before leaving the hotel and was going to say there is no swim up bar which is advertised - however we just found another pool area we had no idea about and there is a swim up bar!!! The other pool is like a whole other village with lota more rooms. The indoor pool was closed when we arrived but opened on 1st April. The gym didn’t open until 9am which I think is alittle late. It wasn’t manned so I don’t see why the door can’t be unlocked earlier. It meant I didn’t have time to go before breakfast. I think in summer it opens about 8.15am which is alittle better. Also this area need a refurb, the equipment is old, rusty and not very clean. It’s also not air conditioned there was just a single unit to turn on yourself in a corner but didn’t cover the whole space. All staff are really friendly and will go out of their way to help you. Entertainment was just ok. Some nights were worse than others. If felt alittle bit like Haven. We didn’t sit in the main room (we sat in the bar outside but you could still hear it). Bar staff are really friendly and ready to top you up when you are running low. 2 small comments (I don’t want to call them complaints) … our room was located opposite the staff room and as they start early they are particularly loud. I think it would be better for their room to be relocated as the walls are very thin so as soon as they arrive you are woken up. Also the air con in the rooms wasn’t good. During the night was very hot. We had air con running and the temperature never dropped below 20 which felt very hot. Especially when you are using hair dryers abs straightners in the room. During the stay, it was my partners 60th birthday. The staff were so lovely. They gave us a bottle of champagne and glasses for the room and the ala carte made an extra special effort. The ala carte restaurant was so good we actually paid to retur