Số 395 Đ. Ng. Gia Tự, P, Tien An, Bac Ninh, Bac Ninh Province, VietnamView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Muong Thanh Luxury Bac Ninh Hotel Guest Reviews
4.3/5
Very Good
392 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.4
Filter by:
Sort by:
All reviews(392)
Positive reviews(372)
Reviews with photos/video(39)
Awesome rooms(43)
Delicious breakfast(39)
Perfect for business trips(19)
Large rooms(15)
Classy environment(14)
Friendly front desk staff(11)
Great value for money(10)
Easy to get around(7)
Negative reviews(20)
elnene
Deluxe Twin Room
Stayed in Feb 2025
Business travellers
61 review
5.0/5
Outstanding
Posted on Mar 26, 2025
I recently had the pleasure of staying at Muong Thanh Luxury Bac Ninh Hotel, and it was an outstanding experience from start to finish.
The moment I walked through the door, I was greeted by the friendly and professional staff. Their warm smiles and efficient check - in process made me feel welcome right away.
The rooms are nothing short of amazing. They are spacious, elegantly decorated, and spotlessly clean. The beds are incredibly comfortable, ensuring a great night's sleep. The amenities provided, such as high - speed Wi - Fi, a well - stocked minibar, and luxurious toiletries, added to the overall comfort and convenience.
The hotel's dining options are also top - notch. The breakfast spread is diverse, with a wide range of both local and international dishes to satisfy every palate. The quality of the food is excellent, and the service in the restaurant is prompt and attentive.
The facilities at the hotel are equally impressive. The fitness center is well - equipped, allowing guests to maintain their workout routines. The swimming pool is a great place to relax and unwind after a long day.
Moreover, the hotel's location is convenient, with easy access to local attractions and business areas.
In conclusion, Muong Thanh Luxury Bac Ninh Hotel truly lives up to its name. It offers a luxurious and comfortable stay with exceptional service. I would highly recommend this hotel to anyone visiting Bac Ninh and look forward to staying here again in the future.
6/9
BenTeh
Deluxe King Room
Stayed in Oct 2024
Business travellers
25 review
4.2/5
Very Good
Posted on Dec 5, 2024
good location. when i was there the massage place is under renovation.
Response from Property: Dear value guests, Thank you for taking the time to share your feedback during your stay at the hotel. We are pleased to know that you are satisfied with the hotel's location. However, we apologize for the inconvenience caused by closing the spa services due to renovations. We acknowledge all customer comments to improve service quality. If you have any other comments please let us know. We hope to have the opportunity to provide you with better service during your next stay. Thank you very much. Best regards!Hoàng Thị Phương (Ms.) - General Manager
Guest User
Deluxe Triple Room
Stayed in Jun 2024
Business travellers
5 review
4.5/5
Great
Posted on Jul 21, 2024
The gym of the hotel is too small, and the fitness equipment is old,
Which doesn’t match the star rating of the hotel .
Response from Property: Dear Sir/Madam,Thank you for taking the time to share your feedback with us. We're sorry to hear that our gym did not meet your expectations.Your comments are very important to us. We are currently reviewing our facilities and will consider your feedback for future upgrades. Our goal is to ensure that all of our amenities meet the high standards that our customers expect.We appreciate your honest feedback and hope that we can welcome you back in the future to experience the improvements we will be making. If you have any other concerns or suggestions, please let us know.Thank you very much.Best regards!Nguyen Khac Hanh (Mr.) - General Manager
Guest User
Executive Suite
Stayed in Oct 2023
Business travellers
2 review
4.2/5
Very Good
Posted on Dec 24, 2023
Very spacious room, great view on the 15th floor facing the older parts of Bac Ninh town. A lot of local flavor behind the hotel for those willing to explore on foot. The historical Bac Ninh Cathedral is nearby and hosts Christmas light-up activities. Good breakfast at the hotel buffet, but avoid going at other times because there are few other guests and the serving time is long. almost seem like they had to call in the chief to prepare your meal. A burger took close to 1-hour 3 separate times. Comfortable bed, clean sheets and towels changed daily, but the carpet could use some refreshing. very friendly staff.
Response from Property: Dear guests,Thank you for taking the time to share detailed feedback about your recent stay with us. We are happy to hear that you enjoyed the spacious room with a great view of the old quarters of Bac Ninh town and that you could explore the local flavors around the hotel on foot.We appreciate your positive comments about our hotel and are pleased to know that our staff made a positive impression on you with their friendliness.We also appreciate your constructive feedback on your dining experience. We apologize for any inconvenience caused by longer service times during other hours and delays. We will certainly address this concern with our kitchen team to ensure service service more efficient and timely.Thank you again for sharing your thoughts and we hope to have the opportunity to welcome you back in the future for an even better experience.Best regards,Nguyen Khac Hanh (Mr.) - General Manager
PARK
Deluxe King Room
Stayed in Dec 2024
Business travellers
29 review
5.0/5
Outstanding
Posted on Jan 18, 2025
good service
Response from Property: 尊敬的賓客, 感謝您選擇入住我們酒店並花時間分享您的寶貴反饋。我們很高興得知您獲得了良好的體驗並對我們的服務質量感到滿意。我們始終盡力為客户帶來便利和最好的服務。如果您有任何其他意見,請告訴我們。希望今後還有機會為您提供更多的服務,給您帶來舒適、滿意的入住體驗。謝謝您並祝您一切順利!此致!Hoàng Thị Phương (Ms.) - 執行董事
Guest User
Deluxe Twin Room
Stayed in Apr 2024
Business travellers
5 review
3.7/5
Posted on May 26, 2024
GOOD LOCATION
Response from Property: Dear guest, thank you very much for choosing to stay at our hotel and sharing your valuable feedback. Our convenient location is one of the reasons we are so proud of the convenience our customers will enjoy. If you have any other contributions, please get back to us. Thank you again for choosing Muang Thanh Luxury Hotel Bac Ninh and look forward to your visit again. Sincerely, Nguyen Khac Hanh (Mr.) - Managing Director
Ho Bock Wee
Stayed in Jun 2022
Business travellers
14 review
3.5/5
Posted on Aug 11, 2022
Everything is good except the breakfast area and common corridors were quite warm as I don't the air-con was on or turn to cool mode. I was perspiring whenever I have my breakfast :(
Response from Property: Dear Valued Guest,Greetings from Muong Thanh Luxury Bac Ninh Hotel !Thank you for taking some of your precious time to send reviews to our hotel. Your this review we will forward to the relevant department to improve this mistake. We hope that you will still be welcomed and served in Muong Thanh Luxury Bac Ninh Hotel in the coming businesses.Best regards !Vu Viet Hoang (Mr.)Customer Care Department
Guest User
Deluxe King Room
Stayed in Feb 2025
Business travellers
2 review
5.0/5
Outstanding
Posted on Apr 2, 2025
Good environment, quiet and sanitary, convenient travel,
Original TextTranslated by Google
Qingmeishishihou
Deluxe Twin Room
Stayed in Nov 2024
Business travellers
7 review
5.0/5
Outstanding
Posted on Jan 6, 2025
The hotel is great, the hotel lobby is full of Christmas atmosphere, the front desk staff is very patient to help call a taxi, the transportation is very convenient, the taxi stops directly at the hotel gate, I will stay here again next time.
Original TextTranslated by Google
Response from Property: 尊敬的賓客, 感謝您選擇入住我們的酒店並抽出寶貴的時間分享您的寶貴反饋。我們很高興得知您在 Muong Hotel Thanh Luxury Bac Ninh 獲得了美好的體驗。對接待人員竭誠支持的讚揚將是我們繼續改進服務的巨大動力。我們還很高興酒店的便利位置讓您可以輕鬆出行。期待您的下次光臨,我們會努力為您帶來更多精彩的體驗。謝謝您並祝您一切順利!此致!Hoàng Thị Phương (Ms.) - 執行董事
Guest User
Deluxe Twin Room
Stayed in Aug 2024
Business travellers
8 review
5.0/5
Outstanding
Posted on Sep 30, 2024
The service was very good, especially when Typhoon Capricorn hit, it was convenient and did not change rooms; special thanks to Yanxiang for her help when the credit card deposit cannot be refunded when checking out. The Internet should be disconnected at that time, but she reported using WeChat Processing progress.
Breakfast was also very delicious with many different choices.
Very good hotel service staff. I will definitely stay here again next time I come to Bac Ninh.
Original TextTranslated by Google
Response from Property: Dear guest,
Thank you for taking the time to share your positive feedback during your stay at Muong Thanh Luxury Bac Ninh Hotel. We are glad to know that you had a good experience at the hotel, especially during the difficult period of Typhoon Yagi. We also appreciate the compliments of the staff on the breakfast and service, especially Yan Xiang
We always strive to bring comfort and convenience to our customers and are glad to know that it satisfied you. We look forward to your next stay in Bac Ninh.
Thank you and have a nice day!
Sincerely, Hoàng Thị Phương (Ms.) - Executive Director
S.G.W
Deluxe Twin Room
Stayed in Feb 2025
Business travellers
26 review
4.5/5
Great
Posted on Mar 20, 2025
This hotel is quite old, but it is quiet and responds quickly to various needs.
If you want to go to China Street for dinner, you have to walk a long way.
Original TextTranslated by Google
Guest User
Deluxe King Room
Stayed in Feb 2025
Business travellers
10 review
4.7/5
Amazing
Posted on Mar 3, 2025
The room is very clean and the room service is also very good. I came here for a few days on a business trip and the experience was great. The breakfast was varied and delicious.
Original TextTranslated by Google
Response from Property: 尊敬的賓客, 感謝您選擇入住我們酒店並花時間分享您的寶貴反饋。我們很高興得知您獲得了良好的體驗並對我們的服務質量感到滿意。我們始終盡力為客户帶來便利和最好的服務。如果您有任何其他意見,請告訴我們。我們希望未來還有機會歡迎您的光臨,為您帶來更加美好的入住體驗。非常感謝您並祝您一切順利!此致!Hoàng Thị Phương (Ms.) - 執行董事
Guest User
Deluxe King Room
Stayed in Jan 2025
Business travellers
7 review
3.0/5
Posted on Feb 22, 2025
It's too close to the railway. When a car passes by, it feels like someone is pushing a cart upstairs. 😂
The breakfast is average.
The house is still a bit old.
Original TextTranslated by Google
Response from Property: 尊敬的賓客, 感謝您選擇入住我們酒店並花時間分享您的寶貴反饋。首先,對於周圍噪音影響您的入住體驗,我們深表歉意。關於房間的設施,我們已告知相關部門,並將於近期採取措施進行改善。我們始終努力改進併為您帶來最好的體驗。我們希望在不久的將來有機會歡迎您回到酒店。謝謝您並祝您一切順利。此致!Hoàng Thị Phương (Ms.) - 執行董事
Guest User
Deluxe King Room
Stayed in Dec 2024
Business travellers
5 review
4.8/5
Amazing
Posted on Jan 9, 2025
The service is very good, the staff are very enthusiastic, and they all speak Chinese. It is a very good experience.
Original TextTranslated by Google
Response from Property: Dear guest, Thank you for choosing to stay with us and taking the time to share your valuable feedback. We are glad to know that you are satisfied with the service quality of our hotel. Your praise for your employees is the greatest motivation. If you have any additional comments, please let us know. We look forward to your next visit and we will strive to bring you more wonderful experiences. Thank you and wish you all the best! Best regards! Hoàng Thị Phương (Ms.) - Executive Director
Guest User
Deluxe King Room
Stayed in Nov 2024
Business travellers
10 review
3.5/5
Posted on Jan 1, 2025
The room is quite big. This is the biggest advantage.
But there is one downside. A friend is coming. No passport registration was given.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay with us and taking the time to share your valuable feedback. First of all, we apologize for asking friends to register their passports when they visit. This is to comply with local laws and regulations while ensuring the safety and privacy of all customers. We will strive to further optimize the process to make you feel more convenient and comfortable. Regarding the facilities in the room, we have informed the relevant departments and will take measures to improve them in the future. If you have any additional comments, please let us know. We are always striving to improve and bring you the best experience. Thank you and wish you all the best. Best regards! Hoàng Thị Phương (Ms.) - Executive Director