Muong Thanh Luxury Bac Ninh Hotel

Muong Thanh Luxury Bac Ninh Hotel Reviews

Muong Thanh Luxury Bac Ninh Hotel

Số 395 Đ. Ng. Gia Tự, P, Tien An, Bac Ninh, Bac Ninh Province, VietnamView Hotel Details
Muong Thanh Luxury Bac Ninh Hotel
Muong Thanh Luxury Bac Ninh HotelMuong Thanh Luxury Bac Ninh HotelMuong Thanh Luxury Bac Ninh Hotel
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Guest Reviews of Muong Thanh Luxury Bac Ninh Hotel

8.4/10
Very Good
542 review
Verified reviews
Location8.5
Amenities8.2
Service8.4
Cleanliness8.6
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All reviews(542)
Positive reviews(508)
Reviews with photos/video(64)
Delicious breakfast(51)
Large rooms(22)
Perfect for business trips(18)
Classy environment(17)
Friendly front desk staff(14)
Strange smell in room(9)
Luxurious(6)
Awesome gym(4)
Negative reviews(34)
李漢希 Michael Lee
Deluxe Twin Room
Stayed in Aug 2025
Travelling with friends
58 review
10/10
Outstanding
Posted on Sep 19, 2025
good view at a convenience location with ****** on 2nd floor
Response from Property: Dear Valued Guest,Thank you for sharing your wonderful 10/10 rating and kind feedback about our Hotel. We are delighted to know that you enjoyed the beautiful view as well as the convenient location close to popular attractions and leisure facilities. Your recognition truly motivates our team to continuously improve and deliver the best experience possible. We sincerely hope to have the pleasure of welcoming you back soon, offering you even more memorable and comfortable moments during your future stays with us.Warm regards,Dang Xuan TrungGeneral Manager
elnene
Deluxe Twin Room
Stayed in Feb 2025
Business traveller
90 review
10/10
Outstanding
Posted on Mar 26, 2025
I recently had the pleasure of staying at Muong Thanh Luxury Bac Ninh Hotel, and it was an outstanding experience from start to finish. The moment I walked through the door, I was greeted by the friendly and professional staff. Their warm smiles and efficient check - in process made me feel welcome right away. The rooms are nothing short of amazing. They are spacious, elegantly decorated, and spotlessly clean. The beds are incredibly comfortable, ensuring a great night's sleep. The amenities provided, such as high - speed Wi - Fi, a well - stocked minibar, and luxurious toiletries, added to the overall comfort and convenience. The hotel's dining options are also top - notch. The breakfast spread is diverse, with a wide range of both local and international dishes to satisfy every palate. The quality of the food is excellent, and the service in the restaurant is prompt and attentive. The facilities at the hotel are equally impressive. The fitness center is well - equipped, allowing guests to maintain their workout routines. The swimming pool is a great place to relax and unwind after a long day. Moreover, the hotel's location is convenient, with easy access to local attractions and business areas. In conclusion, Muong Thanh Luxury Bac Ninh Hotel truly lives up to its name. It offers a luxurious and comfortable stay with exceptional service. I would highly recommend this hotel to anyone visiting Bac Ninh and look forward to staying here again in the future.
6/9
Response from Property: Dear Sir/Madam, Thank you for taking the time to share your experience while staying at Muong Thanh Luxury Bac Ninh Hotel. I am very happy to read this review, especially your compliments about the hotel providing good service to your customers. This is the driving force behind our customer service. Thank you very much and we look forward to welcoming you back to our hotel in the near future. Mr. Dang Xuan Trung Hotel Manager
MuraliRaja
Deluxe King Room
Stayed in Oct 2025
Business traveller
17 review
10/10
Outstanding
Posted on Nov 29, 2025
One night Biz visit, convenient to factory visit just 20min
Response from Property: Dear Valued Guest,Thank you sincerely for your perfect 10/10 rating and your wonderful feedback.We are delighted to know that you were satisfied with our facilities, cleanliness, service, and the surrounding area.We are especially pleased to hear that your one-night business trip was convenient, with only a 20-minute commute to the factory. It is our pleasure to provide a comfortable and hassle-free experience for your work travels.We look forward to welcoming you back on your future business visits.Warm regards,Dang Xuan Trung (Mr.)General Manager
Guest User
Deluxe Twin Room
Stayed in Mar 2025
Business traveller
16 review
4.5/10
Posted on Apr 24, 2025
Need to improve the cleanliness. I requested non-smoking room but end up still giving me smoking room
Response from Property: Dear Steven, Thank you for taking the time to share your recent vacation experience. I am very sorry and would like to sincerely apologize for the shortcomings that have affected your vacation this time. I will work with the relevant departments to find the cause and find solutions to overcome the problems you mentioned. We are very grateful to receive your sharing, this is also the basis for us to improve our services to better welcome you on your next vacation. Best regards Dang Xuan Trung Hotel Manager
Guest User
Deluxe Twin Room
Stayed in Jun 2025
Business traveller
104 review
6.5/10
Posted on Aug 29, 2025
Generally good to stay, near by morning market with breakfast
Response from Property: Dear Valued Guest,Thank you very much for sharing your review. We are delighted to know that you enjoyed our convenient location near the morning market as well as the breakfast service. Your kind feedback encourages us to keep improving our services.We look forward to welcoming you back again soon.Warm regards,Dang Xuan TrungGeneral Manager
Guest User
Deluxe Twin Room
Stayed in Mar 2025
Business traveller
2 review
6.5/10
Posted on Apr 27, 2025
There is no clothes ironing. Need to pay for clothes pressing.
Response from Property: Dear Sir/Madam, Thank you for taking the time to share your experience during your recent stay at the hotel. I am very happy that you have chosen the hotel to stay during this vacation. Laundry service is one of the services that the hotel provides to ensure safety and serve customers. You can refer to the information on the laundry bill or contact the reception for support. I also thank you for your comments, which are the basis for us to improve our service provision. Hope to welcome you back to the hotel in the near future. Best regards Dang Xuan Trung (Mr.) Hotel Manager
BenTeh
Deluxe King Room
Stayed in Oct 2024
Business traveller
27 review
8.5/10
Very Good
Posted on Dec 5, 2024
good location. when i was there the massage place is under renovation.
Response from Property: Dear value guests, Thank you for taking the time to share your feedback during your stay at the hotel. We are pleased to know that you are satisfied with the hotel's location. However, we apologize for the inconvenience caused by closing the spa services due to renovations. We acknowledge all customer comments to improve service quality. If you have any other comments please let us know. We hope to have the opportunity to provide you with better service during your next stay. Thank you very much. Best regards!Hoàng Thị Phương (Ms.) - General Manager
M35719****
Deluxe Triple Room
Stayed in Jun 2024
Business traveller
5 review
9.0/10
Great
Posted on Jul 21, 2024
The gym of the hotel is too small, and the fitness equipment is old, Which doesn’t match the star rating of the hotel .
Response from Property: Dear Sir/Madam,Thank you for taking the time to share your feedback with us. We're sorry to hear that our gym did not meet your expectations.Your comments are very important to us. We are currently reviewing our facilities and will consider your feedback for future upgrades. Our goal is to ensure that all of our amenities meet the high standards that our customers expect.We appreciate your honest feedback and hope that we can welcome you back in the future to experience the improvements we will be making. If you have any other concerns or suggestions, please let us know.Thank you very much.Best regards!Nguyen Khac Hanh (Mr.) - General Manager
Guest User
Deluxe King Room
Stayed in Oct 2025
Business traveller
37 review
10/10
Outstanding
Posted on Dec 6, 2025
Good service
Response from Property: Dear Valued Guest,Thank you sincerely for your perfect 10/10 rating and your kind comment, “Good service.”We are delighted to know that our service contributed to a pleasant and satisfying stay for you.Your recognition means a great deal to our team and inspires us to continue delivering the best possible guest experience.We look forward to welcoming you back again in the near future.Warm regards,Dang Xuan Trung (Mr.)General Manager
Guest User
Executive Suite
Stayed in Oct 2023
Business traveller
2 review
8.5/10
Very Good
Posted on Dec 24, 2023
Very spacious room, great view on the 15th floor facing the older parts of Bac Ninh town. A lot of local flavor behind the hotel for those willing to explore on foot. The historical Bac Ninh Cathedral is nearby and hosts Christmas light-up activities. Good breakfast at the hotel buffet, but avoid going at other times because there are few other guests and the serving time is long. almost seem like they had to call in the chief to prepare your meal. A burger took close to 1-hour 3 separate times. Comfortable bed, clean sheets and towels changed daily, but the carpet could use some refreshing. very friendly staff.
Response from Property: Dear guests,Thank you for taking the time to share detailed feedback about your recent stay with us. We are happy to hear that you enjoyed the spacious room with a great view of the old quarters of Bac Ninh town and that you could explore the local flavors around the hotel on foot.We appreciate your positive comments about our hotel and are pleased to know that our staff made a positive impression on you with their friendliness.We also appreciate your constructive feedback on your dining experience. We apologize for any inconvenience caused by longer service times during other hours and delays. We will certainly address this concern with our kitchen team to ensure service service more efficient and timely.Thank you again for sharing your thoughts and we hope to have the opportunity to welcome you back in the future for an even better experience.Best regards,Nguyen Khac Hanh (Mr.) - General Manager
Guest User
Deluxe Twin Room
Stayed in Apr 2024
Business traveller
5 review
7.5/10
Posted on May 26, 2024
GOOD LOCATION
Response from Property: Dear guest, thank you very much for choosing to stay at our hotel and sharing your valuable feedback. Our convenient location is one of the reasons we are so proud of the convenience our customers will enjoy. If you have any other contributions, please get back to us. Thank you again for choosing Muang Thanh Luxury Hotel Bac Ninh and look forward to your visit again. Sincerely, Nguyen Khac Hanh (Mr.) - Managing Director
chihwen huang
Deluxe Twin Room
Stayed in Oct 2025
Travelling with friends
4 review
10/10
Outstanding
Posted on Nov 16, 2025
The equipment is clean and the transportation nearby is convenient.
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you for taking the time to share your wonderful 10/10 rating.We are delighted to hear that you were satisfied with the cleanliness of our facilities and the convenient transportation options around the hotel.Your satisfaction is our greatest motivation to continuously improve our services.We look forward to welcoming you back in the near future.Warm regards,Dang Xuan Trung (Mr.)General Manager
LIAOSHANXUN
Deluxe Twin Room
Stayed in Jun 2025
Family
3 review
3.5/10
Posted on Jul 20, 2025
This stay was a terrible experience. The advertised five-star hotel didn't even meet the three-star standard, completely inconsistent with the actual promotion. 1. The location was terrible, too crowded and inconvenient. 2. Check-in was extremely slow, and check-out was completely lacking in courtesy. 3. The facilities were outdated, the quilt was damp, and the hardware was rusty. It was worse than the 200-room Vienna Hotel in China. 3. I booked online for 451 RMB, but was later charged 550,000 RMB for an extra bed = 151 RMB + a 200,000 RMB deposit = 55 RMB. The actual bill was 657 RMB. It felt unworthy and I won't stay here again. It wasn't as good as advertised. I don't recommend staying here. The price doesn't match the quality. I expected a good stay, but it didn't meet my expectations.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to share your recent vacation experience with us. I deeply regret the inconvenience and inconvenience this has caused you and offer you my sincerest apologies. We will work closely with the relevant departments to identify the cause and take proactive measures to resolve the issue you raised. Best regards! General Manager - Mr. Dang Xuan Trung
Guest User
Deluxe Twin Room
Stayed in Jun 2025
Family
2 review
4.0/10
Posted on Jul 13, 2025
It was a room at the end, old and moldy, the bedding was damp, the carpet was dirty and dusty ㅜㅜ I just stayed for 0.5 nights so I held out. I only had rice noodles for breakfast
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to share your recent vacation experience with us. I deeply regret the inconvenience and inconvenience this has caused you and offer you my sincerest apologies. We will work closely with the relevant departments to identify the cause and take proactive measures to resolve the issue you raised. Best regards! General Manager - Mr. Dang Xuan Trung
Anonymous User
Deluxe Twin Room
Stayed in May 2025
Business traveller
25 review
4.0/10
Posted on Jun 19, 2025
Although it is a local luxury hotel, the overall check-in experience is very poor. First of all, there was always a staff member on standby at the front desk. It was already 8:30 pm when I arrived at the hotel on the night of check-in. The two men in front of me kept teasing the Vietnamese staff at the front desk in Chinese, saying something like "add WeChat to find J to book a room". It was very disgusting and vulgar. Shame on you two. The front desk was also unhurried. They collected the deposit, answered the phone, and replied to others. I just waited by the side and listened to their flirting, which made me feel very uncomfortable. There is no air conditioning in the lobby, it is very stuffy. I just want to check in as quickly as possible when I arrive at the hotel late at night, and then go back to the room to rest. The room is just like many reviews say, the quilt is damp, the lights are dim, and the facilities are old. This is my real evaluation, not recommended at all!
Original textTranslated by Google
Response from Property: Thank you for taking the time to share your recent experience with us. I deeply regret the inconvenience this has caused you and the shortcomings in our service, and I sincerely apologize. I will communicate with the relevant departments to investigate the cause and actively implement improvement measures to resolve the issue you raised. Sincerely, Executive General Manager, Mr. Deng Chunzhong