Muong Thanh Luxury Bac Ninh Hotel

Muong Thanh Luxury Bac Ninh Hotel Reviews

Muong Thanh Luxury Bac Ninh Hotel

Số 395 Đ. Ng. Gia Tự, P, Tien An, Bac Ninh, Bac Ninh Province, VietnamView Hotel Details
Muong Thanh Luxury Bac Ninh Hotel
Muong Thanh Luxury Bac Ninh HotelMuong Thanh Luxury Bac Ninh HotelMuong Thanh Luxury Bac Ninh Hotel
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Guest Reviews of Muong Thanh Luxury Bac Ninh Hotel

8.5/10
Very Good
425 review
Verified reviews
Location8.5
Amenities8.3
Service8.5
Cleanliness8.7
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All reviews(425)
Positive reviews(401)
Reviews with photos/video(45)
Awesome rooms(46)
Delicious breakfast(43)
Large rooms(16)
Classy environment(14)
Friendly front desk staff(12)
Great value for money(11)
Easy to get around(7)
Strange smell in room(6)
Negative reviews(24)
elnene
Deluxe Twin Room
Stayed in Feb 2025
Business travellers
62 review
10.0/10
Outstanding
Posted on Mar 26, 2025
I recently had the pleasure of staying at Muong Thanh Luxury Bac Ninh Hotel, and it was an outstanding experience from start to finish. The moment I walked through the door, I was greeted by the friendly and professional staff. Their warm smiles and efficient check - in process made me feel welcome right away. The rooms are nothing short of amazing. They are spacious, elegantly decorated, and spotlessly clean. The beds are incredibly comfortable, ensuring a great night's sleep. The amenities provided, such as high - speed Wi - Fi, a well - stocked minibar, and luxurious toiletries, added to the overall comfort and convenience. The hotel's dining options are also top - notch. The breakfast spread is diverse, with a wide range of both local and international dishes to satisfy every palate. The quality of the food is excellent, and the service in the restaurant is prompt and attentive. The facilities at the hotel are equally impressive. The fitness center is well - equipped, allowing guests to maintain their workout routines. The swimming pool is a great place to relax and unwind after a long day. Moreover, the hotel's location is convenient, with easy access to local attractions and business areas. In conclusion, Muong Thanh Luxury Bac Ninh Hotel truly lives up to its name. It offers a luxurious and comfortable stay with exceptional service. I would highly recommend this hotel to anyone visiting Bac Ninh and look forward to staying here again in the future.
6/9
Response from Property: Dear Sir/Madam, Thank you for taking the time to share your experience while staying at Muong Thanh Luxury Bac Ninh Hotel. I am very happy to read this review, especially your compliments about the hotel providing good service to your customers. This is the driving force behind our customer service. Thank you very much and we look forward to welcoming you back to our hotel in the near future. Mr. Dang Xuan Trung Hotel Manager
Steven
Deluxe Twin Room
Stayed in Mar 2025
Business travellers
16 review
4.5/10
Posted on Apr 24, 2025
Need to improve the cleanliness. I requested non-smoking room but end up still giving me smoking room
Response from Property: Dear Steven, Thank you for taking the time to share your recent vacation experience. I am very sorry and would like to sincerely apologize for the shortcomings that have affected your vacation this time. I will work with the relevant departments to find the cause and find solutions to overcome the problems you mentioned. We are very grateful to receive your sharing, this is also the basis for us to improve our services to better welcome you on your next vacation. Best regards Dang Xuan Trung Hotel Manager
Guest User
Deluxe Twin Room
Stayed in Mar 2025
Business travellers
1 review
6.5/10
Posted on Apr 27, 2025
There is no clothes ironing. Need to pay for clothes pressing.
Response from Property: Dear Sir/Madam, Thank you for taking the time to share your experience during your recent stay at the hotel. I am very happy that you have chosen the hotel to stay during this vacation. Laundry service is one of the services that the hotel provides to ensure safety and serve customers. You can refer to the information on the laundry bill or contact the reception for support. I also thank you for your comments, which are the basis for us to improve our service provision. Hope to welcome you back to the hotel in the near future. Best regards Dang Xuan Trung (Mr.) Hotel Manager
BenTeh
Deluxe King Room
Stayed in Oct 2024
Business travellers
25 review
8.5/10
Very Good
Posted on Dec 5, 2024
good location. when i was there the massage place is under renovation.
Response from Property: Dear value guests, Thank you for taking the time to share your feedback during your stay at the hotel. We are pleased to know that you are satisfied with the hotel's location. However, we apologize for the inconvenience caused by closing the spa services due to renovations. We acknowledge all customer comments to improve service quality. If you have any other comments please let us know. We hope to have the opportunity to provide you with better service during your next stay. Thank you very much. Best regards!Hoàng Thị Phương (Ms.) - General Manager
Guest User
Deluxe Triple Room
Stayed in Jun 2024
Business travellers
5 review
9.0/10
Great
Posted on Jul 21, 2024
The gym of the hotel is too small, and the fitness equipment is old, Which doesn’t match the star rating of the hotel .
Response from Property: Dear Sir/Madam,Thank you for taking the time to share your feedback with us. We're sorry to hear that our gym did not meet your expectations.Your comments are very important to us. We are currently reviewing our facilities and will consider your feedback for future upgrades. Our goal is to ensure that all of our amenities meet the high standards that our customers expect.We appreciate your honest feedback and hope that we can welcome you back in the future to experience the improvements we will be making. If you have any other concerns or suggestions, please let us know.Thank you very much.Best regards!Nguyen Khac Hanh (Mr.) - General Manager
Guest User
Executive Suite
Stayed in Oct 2023
Business travellers
2 review
8.5/10
Very Good
Posted on Dec 24, 2023
Very spacious room, great view on the 15th floor facing the older parts of Bac Ninh town. A lot of local flavor behind the hotel for those willing to explore on foot. The historical Bac Ninh Cathedral is nearby and hosts Christmas light-up activities. Good breakfast at the hotel buffet, but avoid going at other times because there are few other guests and the serving time is long. almost seem like they had to call in the chief to prepare your meal. A burger took close to 1-hour 3 separate times. Comfortable bed, clean sheets and towels changed daily, but the carpet could use some refreshing. very friendly staff.
Response from Property: Dear guests,Thank you for taking the time to share detailed feedback about your recent stay with us. We are happy to hear that you enjoyed the spacious room with a great view of the old quarters of Bac Ninh town and that you could explore the local flavors around the hotel on foot.We appreciate your positive comments about our hotel and are pleased to know that our staff made a positive impression on you with their friendliness.We also appreciate your constructive feedback on your dining experience. We apologize for any inconvenience caused by longer service times during other hours and delays. We will certainly address this concern with our kitchen team to ensure service service more efficient and timely.Thank you again for sharing your thoughts and we hope to have the opportunity to welcome you back in the future for an even better experience.Best regards,Nguyen Khac Hanh (Mr.) - General Manager
PARK
Deluxe King Room
Stayed in Dec 2024
Business travellers
31 review
10.0/10
Outstanding
Posted on Jan 18, 2025
good service
Response from Property: 尊敬的賓客, 感謝您選擇入住我們酒店並花時間分享您的寶貴反饋。我們很高興得知您獲得了良好的體驗並對我們的服務質量感到滿意。我們始終盡力為客户帶來便利和最好的服務。如果您有任何其他意見,請告訴我們。希望今後還有機會為您提供更多的服務,給您帶來舒適、滿意的入住體驗。謝謝您並祝您一切順利!此致!Hoàng Thị Phương (Ms.) - 執行董事
Guest User
Deluxe Twin Room
Stayed in Apr 2024
Business travellers
5 review
7.5/10
Posted on May 26, 2024
GOOD LOCATION
Response from Property: Dear guest, thank you very much for choosing to stay at our hotel and sharing your valuable feedback. Our convenient location is one of the reasons we are so proud of the convenience our customers will enjoy. If you have any other contributions, please get back to us. Thank you again for choosing Muang Thanh Luxury Hotel Bac Ninh and look forward to your visit again. Sincerely, Nguyen Khac Hanh (Mr.) - Managing Director
Ho Bock Wee
Stayed in Jun 2022
Business travellers
13 review
7.0/10
Posted on Aug 11, 2022
Everything is good except the breakfast area and common corridors were quite warm as I don't the air-con was on or turn to cool mode. I was perspiring whenever I have my breakfast :(
Response from Property: Dear Valued Guest,Greetings from Muong Thanh Luxury Bac Ninh Hotel !Thank you for taking some of your precious time to send reviews to our hotel. Your this review we will forward to the relevant department to improve this mistake. We hope that you will still be welcomed and served in Muong Thanh Luxury Bac Ninh Hotel in the coming businesses.Best regards !Vu Viet Hoang (Mr.)Customer Care Department
Guest User
Deluxe Twin Room
Stayed in Apr 2025
Business travellers
39 review
8.5/10
Very Good
Posted on May 10, 2025
It is a high-end hotel in Bac Ninh. The room is clean and tidy, and the breakfast is rich and delicious.
Original TextTranslated by Google
Response from Property: Qúy Anh/Chị Thân mến, Cảm ơn Anh/Chị đã chọn lưu trú tại khách sạn và dành thời gian quý báu chia sẻ phản hồi về kỳ nghỉ của Anh/Chị. Chúng tôi rất vui khi biết rằng Anh/Chị đã có trải nghiệm tốt và hài lòng với chất lượng dịch vụ đặc biệt là phòng ốc sạch sẽ và gọn gàng; bữa sáng phong phú và ngon miệng tại khách sạn. Chúng tôi luôn cố gắng hết sức để mang đến sự tiện lợi và dịch vụ tốt nhất cho khách hàng. Nếu Anh/Chị có bất kỳ ý kiến ​​nào khác, vui lòng cho chúng tôi biết. Chúng tôi hy vọng rằng chúng tôi sẽ có cơ hội cung cấp cho Anh/Chị nhiều dịch vụ hơn trong tương lai và mang đến cho Anh/Chị trải nghiệm lưu trú thoải mái và thỏa mãn. Cảm ơn Anh/Chị và Chúc Anh/Chị mọi điều tốt đẹp nhất! Trân trọng! Đặng Xuân Trung (Ông) - Giám đốc khách sạn.
Anonymous User
Deluxe Twin Room
Stayed in Mar 2025
Booked for others
1 review
8.5/10
Very Good
Posted on Apr 24, 2025
Special thanks to the hotel for arranging a safe and warm airport transfer service, and the hotel front desk staff Ms. Bong for her home-like service.
Original TextTranslated by Google
Response from Property: Anh/chị thân mến,Cám ơn anh/chị đã dành thời gian quý báu để chia sẻ trải nghiệm trong kì nghỉ tại khách sạn Mường Thanh Luxury Bắc Ninh. Tôi rất vui mừng khi đọc đánh giá này đặc biệt là sự ghi nhận của anh/chị về dịch vụ đưa đón sân bay an toàn và ấm áp và nhân viên lễ tân khách sạn cô Bống ( NV Trần Ngọc Ánh) đã phục vụ như ở nhà. Đây chính là động lực của chúng tôi trong hành trình cung cấp dịch vụ khách hàng.Chân thành cám ơn và mong được chào đón anh quay lại khách sạn trong thời gian tới.Đặng Xuân Trung (Mr.)Giám đốc khách sạn
steel.lee
Deluxe Twin Room
Stayed in Apr 2025
Travel with friends
6 review
9.5/10
Amazing
Posted on May 11, 2025
The room was big, well serviced, clean and tidy.
Original TextTranslated by Google
Response from Property: Dear Sir/Madam, Thank you for choosing to stay here and taking the time to share your feedback about your stay. We are glad to know that you had a good experience and were satisfied with the quality of service, especially the clean room; very good service. We always try our best to bring convenience and best service to our customers. If you have any other comments, please let us know. We hope to have the opportunity to serve you more in the future and bring you a comfortable and satisfactory stay experience. Thank you and all the best! Sincerely! Dang Xuan Trung (Mr.) - Hotel Manager.
Guest User
Deluxe King Room
Stayed in Feb 2025
Business travellers
2 review
10.0/10
Outstanding
Posted on Apr 2, 2025
Good environment, quiet and sanitary, convenient travel,
Original TextTranslated by Google
Response from Property: Anh/Chị thân mến,Cảm ơn Anh/Chị đã dành thời gian chia sẻ trải nghiệm khi lưu trú tại Khách sạn Mường Thanh Luxury Bắc Ninh.Tôi rất vui khi đọc bài đánh giá này, đặc biệt là lời khen của anh/chị sự yên tĩnh, môi trường tốt và đi lại thuận tiện của khách sạn. Đây chính là động lực thúc đẩy dịch vụ khách hàng của chúng tôi.Cảm ơn Anh/Chị rất nhiều và chúng tôi mong muốn được chào đón Anh/Chị quay trở lại khách sạn của chúng tôi trong tương lai gần.Ông Đặng Xuân TrungGiám đốc khách sạn
Qingmeishishihou
Deluxe Twin Room
Stayed in Nov 2024
Business travellers
7 review
10.0/10
Outstanding
Posted on Jan 6, 2025
The hotel is great, the hotel lobby is full of Christmas atmosphere, the front desk staff is very patient to help call a taxi, the transportation is very convenient, the taxi stops directly at the hotel gate, I will stay here again next time.
Original TextTranslated by Google
Response from Property: 尊敬的賓客, 感謝您選擇入住我們的酒店並抽出寶貴的時間分享您的寶貴反饋。我們很高興得知您在 Muong Hotel Thanh Luxury Bac Ninh 獲得了美好的體驗。對接待人員竭誠支持的讚揚將是我們繼續改進服務的巨大動力。我們還很高興酒店的便利位置讓您可以輕鬆出行。期待您的下次光臨,我們會努力為您帶來更多精彩的體驗。謝謝您並祝您一切順利!此致!Hoàng Thị Phương (Ms.) - 執行董事
TrangVy3001
Deluxe Twin Room
Stayed in Mar 2025
Travel with friends
11 review
10.0/10
Outstanding
Posted on Apr 21, 2025
Rate to get coins
Original TextTranslated by Google
Response from Property: Chị TrangVy3001 thân mến,Cảm ơn Chị đã dành thời gian chia sẻ trải nghiệm khi lưu trú tại Khách sạn Mường Thanh Luxury Bắc Ninh.Tôi rất vui khi đọc bài đánh giá này, đặc biệt là lời khen về việc khách sạn cung cấp dịch vụ tốt đến khách hàng của Chị. Đây chính là động lực thúc đẩy dịch vụ khách hàng của chúng tôi.Cảm ơn Chị rất nhiều và chúng tôi mong muốn được chào đón Chị quay trở lại khách sạn của chúng tôi trong tương lai gần.Ông Đặng Xuân TrungQuản lý khách sạn