Vienna International Hotel (Baicheng Branch) Reviews
Vienna International Hotel (Baicheng Branch)
No.2533-2 Changqing South Street, Taobei District, Baicheng, Jilin, ChinaView Hotel Details
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Vienna International Hotel (Baicheng Branch) Guest Reviews
4.8/5
Excellent
1207 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1207)
Positive reviews(1192)
Reviews with photos/video(292)
Delicious breakfast(145)
Classy environment(112)
Friendly front desk staff(85)
Large rooms(59)
Convenient parking(38)
Well decorated(28)
Tasty restaurant(17)
Luxurious(10)
Negative reviews(15)
Danannan
Panoramic Double Room
Stayed in Jul 2024
Family
5 review
5.0/5
Outstanding
Posted on Sep 20, 2024
设施:OK
卫生:👌
环境:👌
服务:OK
Response from Property: 尊敬的客人,您好,維也納國際酒店歡迎您的到來,莫道異鄉無知己,貴客臨門夜風停。您若歸於歡喜,我則達成所願。作為錦江酒店集團旗下的一員,我們秉承集團的偉大願景,“服務至上,賓至如歸”始終貫穿工作全程。讓客人在這裏感受到歸家般的温暖是我們的初心。熱誠歡迎您的再次蒞臨,祝您旅途愉快。
TTIANTIAN🫧
Deluxe Room (2 beds)
Stayed in Apr 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 5, 2024
First of all, the room is very good, clean and tidy. The TV is very clear. It's also a good experience to watch football with friends at night. There is also a gym and a laundry room. The most important thing is that the service quality and attitude of the fat sister at the front desk are very good. She really helps people in times of need. Fatty is super good! Beautiful and generous with a good temper. If you have any problems, go to her. Baicheng is the best (but the breakfast variety is still a little limited)
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you very much for your support and evaluation of Vienna International Hotel. We wholeheartedly provide you with high-quality, warm and thoughtful services to create an unforgettable accommodation experience for you. To meet your needs, we provide a variety of services, from morning to night, from outside to inside, from basic to advanced, all provide a full range of one-stop services. From daily services such as check-in, assistance with luggage, and security protection to responding to the various needs of guests, no matter what you ask for, you can receive our most considerate service. No matter where you come from, we will serve you in the best state. Looking forward to your visit again, wish you all the best!
Guest User
Deluxe Room (2 beds)
Stayed in Mar 2024
Business travellers
6 review
5.0/5
Outstanding
Posted on Apr 10, 2024
Zhao Chunshuang at the front desk has a strong sense of service, good service attitude and high efficiency.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your support and for giving us a good review of the hotel's facilities, hygiene, environment and services. Your satisfaction is our eternal pursuit. We always believe that we can do a good job with our heart and pursue the ultimate service. We continue to work hard to create a warm and comfortable living environment for our guests and meet the requirements of different guests with the highest cost-effectiveness. We have been committed to providing guests with a high-quality accommodation experience. Let you feel the meticulous care and caring service during your journey. We will continue to maintain a beautiful environment and high-quality service, and provide you with a more comfortable and secure accommodation experience for your next stay. We look forward to meeting you again and wish you a happy life!
Guest User
Deluxe Room (2 beds)
Stayed in Mar 2024
Family
5 review
5.0/5
Outstanding
Posted on Apr 6, 2024
Stayed with the elderly and children. The front desk lady gave me a free upgrade and the breakfast was delicious.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for staying at Vienna International Hotel Jilin Baicheng and sharing your stay experience with us in your busy schedule! We are very happy to let you have a good time at Vienna International Hotel Jilin Baicheng, and thank you very much for your praise and love for us! It is our honor to solve problems for guests from afar. We always work hard to seek to provide the best service and accommodation for our guests. Vienna, enjoy what you want! Looking forward to seeing you again
Anonymous User
Deluxe Room (2 beds)
Stayed in Feb 2024
Business travellers
187 review
4.0/5
Very Good
Posted on Mar 7, 2024
It's a fast hotel with high value for money. It's generally good. The service is OK. The room is relatively small. The breakfast is very rich. It's suitable for business travel. You can choose to stay here.
Original TextTranslated by Google
Response from Property: Dear guests, hello, it is a great honor to meet you at Vienna International Hotel Jilin Baicheng Branch. All good things are unexpected, and all happiness comes as promised. We are honored to see that you are satisfied with our service. We have been committed to providing guests with thoughtful service. Whether it is your needs or problems, our staff will solve them for you, ensuring that you feel comfortable and satisfied during your stay in the hotel. In terms of hygiene, we take every cleaning seriously, from the lobby to every linen in the guest room, to create a clean and tidy living space. In addition to service and hygiene, our rich and varied buffet breakfast has also been loved and appreciated by many customers. We select fresh ingredients, carefully make them, match Chinese and Western food, and combine local specialties. Bring you full of vitality for the whole day. Looking forward to your visit again, I wish you a pleasant journey!
Guest User
Superior Double Room
Stayed in Jan 2024
Other
1 review
5.0/5
Outstanding
Posted on Feb 24, 2024
Zhang Ruxin at the front desk is very nice and patient in answering questions. I will stay here again next time. The environment is also really good.
Original TextTranslated by Google
Response from Property: Dear guests, hello, it is a great honor to meet you at Vienna International Hotel Jilin Baicheng Branch. All good things are unexpected, and all happiness comes as promised. We are honored to see that you are satisfied with our service. We have been committed to providing guests with thoughtful service. Whether it is your needs or problems, our staff will solve them for you, ensuring that you feel comfortable and satisfied during your stay in the hotel. In terms of hygiene, we take every cleaning seriously, from the lobby to every linen in the guest room, to create a clean and tidy living space. In addition to service and hygiene, our rich and varied buffet breakfast has also been loved and appreciated by many customers. We select fresh ingredients, carefully make them, match Chinese and Western food, and combine local specialties. Bring you full of vitality for the whole day. Looking forward to your visit again, I wish you a pleasant journey!
Anonymous User
Business Double Room
Stayed in Dec 2023
Business travellers
4 review
4.7/5
Amazing
Posted on Jan 24, 2024
Facilities: relatively new and good
Sanitation: toilet corner needs improvement
The room is warm inside
Original TextTranslated by Google
Response from Property: ❤The journey is long, there is always a rest station, we carefully make every bed, carefully arrange, with the most elegant environment, with the best service, just for your arrival!
The hotel is beautiful because of you; the service is pleasing for you; the seasons are changing; the warmth remains unchanged!
Welcome to Vienna International Hotel Jilin Baicheng Branch, looking forward to your next visit!
Zhougexiapu
Deluxe Room (2 beds)
Stayed in Nov 2023
Business travellers
32 review
5.0/5
Outstanding
Posted on Dec 26, 2023
The overall feeling is pretty good. The hotel service staff are of good quality and well-organized. The front desk is welcoming and the breakfast is rich. Front office manager Ma Xin attaches great importance to the guest's experience and will promptly return visits after leaving the store. It is recommended to add a pack of sugar-free coffee to the bar in the room. Most hotels have it, and sometimes there is also a capsule coffee machine.
Original TextTranslated by Google
Response from Property: Dear guest, hello, Vienna International Hotel welcomes you. There is no stranger in a foreign land. The wind stops at night when you are a distinguished guest. If you return to happiness, I will achieve my wish. As a member of Jin Jiang Hotel Group, we uphold the group's great vision and "service first, make guests feel at home" throughout the entire work process. Letting guests feel the warmth of home here is our original intention. We sincerely welcome you to visit us again and wish you a pleasant journey.
Ziyingya
Business Double Room
Stayed in Nov 2023
Couples
10 review
5.0/5
Outstanding
Posted on Dec 26, 2023
Clean and tidy, high-end and comfortable, sincere service attitude, gentle treatment, complete and high-end facilities, spacious parking lot, reasonable price, suitable for business trips, parent-child travel, couples and solo travel,
Original TextTranslated by Google
Response from Property: Dear guests, hello, it is a great honor to meet you at Vienna International Hotel Jilin Baicheng Branch. All good things are unexpected, and all happiness comes as promised. We are honored to see that you are satisfied with our service. We have been committed to providing guests with thoughtful service. Whether it is your needs or problems, our staff will solve them for you, ensuring that you feel comfortable and satisfied during your stay in the hotel. In terms of hygiene, we take every cleaning seriously, from the lobby to every linen in the guest room, to create a clean and tidy living space. In addition to service and hygiene, our rich and varied buffet breakfast has also been loved and appreciated by many customers. We select fresh ingredients, carefully make them, match Chinese and Western food, and combine local specialties. Bring you full of vitality for the whole day. Looking forward to your visit again, I wish you a pleasant journey!
Anonymous User
Deluxe Double Room
Stayed in Oct 2023
Business travellers
10 review
2.5/5
Posted on Nov 15, 2023
The room was super hot and the air conditioner couldn't even cool it down.
Breakfast, which I was most satisfied with before, has also seen a decline in half a year. From quality to category, breakfast has gone from nutritious southern cuisine to greasy northeastern specialities, to an empty plate around 8:20 this morning. It helps to lose weight. It is well-intentioned.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that we could not satisfy you. We are deeply sorry for this. Please allow us to collectively bend 90 degrees to offer you our apologies, and please rest assured that you will be satisfied next time you come to stay!
Tengjingyi
Deluxe Double Room
Stayed in Nov 2023
Solo travellers
10 review
5.0/5
Outstanding
Posted on Dec 19, 2023
The room is very clean. This is my second stay. The front desk is very nice.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for staying at Vienna International Hotel Jilin Baicheng and sharing your stay experience with us in your busy schedule! We are very happy to let you have a good time at Vienna International Hotel Jilin Baicheng, and thank you very much for your praise and love for us! It is our honor to solve problems for guests from afar. We always work hard to seek to provide the best service and accommodation for our guests. Vienna, enjoy what you want! Looking forward to seeing you again
Anonymous User
Business Double Room
Stayed in Nov 2023
Family
2 review
5.0/5
Outstanding
Posted on Jan 1, 2024
Warm room, good service, basement, convenient parking
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you for your support and praise for the hotel. Gold and silver awards are not as good as your praise, and gold and silver cups are not as good as your reputation. As a member of Jinjiang Hotel Group, we uphold the great vision of the group, and "service first, guests feel at home" is always throughout the work. Our hotel has a pious and professional service team, wholeheartedly dedicated to provide you with high-quality warm and thoughtful service, creating your unforgettable accommodation experience. To meet your needs, we provide a variety of services, from morning to night, from outside to inside, from basic to advanced, all provide a full range of one-stop services. From daily services such as check-in, assisting with luggage, providing security protection, to responding to the various needs of guests staying in the hotel, no matter what you ask for, you can receive our most considerate service. No matter where you come from, we will serve you in the best state. Looking forward to your visit again, I wish you all the best!
Anonymous User
Deluxe Double Room
Stayed in Feb 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Mar 10, 2024
Good hahahaha
Original TextTranslated by Google
Response from Property: Dear guests, hello, it is a great honor to meet you at Vienna International Hotel Jilin Baicheng Branch. All good things are unexpected, and all happiness comes as promised. We are honored to see that you are satisfied with our service. We have been committed to providing guests with thoughtful service. Whether it is your needs or problems, our staff will solve them for you, ensuring that you feel comfortable and satisfied during your stay in the hotel. In terms of hygiene, we take every cleaning seriously, from the lobby to every linen in the guest room, to create a clean and tidy living space. In addition to service and hygiene, our rich and varied buffet breakfast has also been loved and appreciated by many customers. We select fresh ingredients, carefully make them, match Chinese and Western food, and combine local specialties. Bring you full of vitality for the whole day. Looking forward to your visit again, I wish you a pleasant journey!
Guest User
Superior Double Room
Stayed in Sep 2023
Travel with friends
2 review
3.0/5
Posted on Oct 7, 2023
During the National Day holiday, ladybugs were rampant in Northeast China. When I entered the room, I saw more than a dozen ladybugs crawling on the windows. They were so dense that it was a bit disgusting. I asked the front desk to change rooms, but the attitude was terrible. They said there was no room of the same type and I had to pay extra to upgrade. I called a cleaning lady, who said that you southerners are surprised by the rare things and it is normal to be afraid. It doesn't matter if you don't deal with the ladybugs. . I can understand that it is due to the season, but as a hotel, shouldn't the bugs be dealt with before guests check in?
Original TextTranslated by Google
Response from Property: Dear customer, we are very sorry for your dissatisfaction. We will take your issue seriously and work hard to improve our service.
Guest User
Superior Double Room
Stayed in Sep 2023
Travel with friends
2 review
2.5/5
Posted on Oct 11, 2023
This hotel is really hard to describe. Thinking about the newly opened hotel, and it is also known as the best hotel in Baicheng City, I finally booked this hotel on the edge of the city. On the night of check-in, ladybugs began to appear in the room. I called the front desk to ask if they could help catch them or spray some insect repellent or something... The front desk said that there were bugs because I opened the window... To be honest, I opened it as soon as I entered the door, and found that the windows of such a big hotel did not have screens, so I closed it. And since you installed the window, why don't you let people open it? I said I could find a fly swatter and I could hit it myself, but there was none... The ladybugs were flying everywhere. I finally fell asleep after catching them all night. The next morning, they started setting off firecrackers at six o'clock. It's understandable that you set off firecrackers for your wedding, but there are only open spaces around. Do you have to set them off in the parking lot next to the guest rooms downstairs? There are still cars around. Speaking of facilities, the hotel really doesn't look like it was just opened this year, and it doesn't look new at all. We arrived late and were assigned a last room. There were black soup marks dripping all the way from the door to the elevator carpet. I don't know if it was blood, feces or vegetable soup. Once we entered, the room was very big, with just a bed in the middle and a table on the side. There was a large empty area, but I don't know who it was for, at least put a chair there. As a result, the toilet was very small, and it was hard to get stuck on the toilet. The paper was eight feet away from you, and you had to twist it three times to reach it. After the ladybug incident, I didn't dare to expect good service. When we arrived, there were two people at the front desk. Although the girl who received us was quite arrogant, I also knew that this was the style of the service industry in a small city. It was okay to be honest and shabby. At least the girl added a breakfast. The big sister in black uniform next to her was really ****. She didn't respond to other guests when they asked her face to face. If she called the front desk to ask for something, she would instruct the girl who received us to say that there was no food. Although I know that I can't expect too much in a small city, I have stayed in other hotels in Baicheng City, which are much better than this one. Finally, I checked out and ran into the host's mother who was getting married. She enthusiastically asked her relatives if this hotel was exciting. I thought it was really exciting, let's run quickly, and in my haste, I was accidentally bumped by a ******** with golden eyes who was attending a wedding at the parking lot door. It's understandable that he couldn't see the way because he had fought too many people, but who knew that the ******** was so fierce against me that I was really afraid that I would die here. I quickly ran away with my head in my hands and stepped on the accelerator.
Finally, it is worth praising the Baidu Genie Xiaodu Xiaodu equipped in the hotel. Thanks to it to relieve boredom, these two difficult nights have a little more relaxation...
Original TextTranslated by Google
Response from Property: I'm really sorry for causing you a bad experience, we will continue to work hard