Av Carlos Nader 28-Mz 11, Cancun, Quintana Roo, 77500, MexicoView Hotel Details
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1 night
Guest Reviews of MEX Hoteles
8.3/10
Very Good
49 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities7.3
Service8.2
Cleanliness8.4
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All reviews(49)
Positive reviews(45)
Reviews with photos/video(11)
Awesome stay(6)
Convenient location(6)
Shower difficult to use(5)
Friendly staff(5)
Near shopping area(4)
Negative reviews(4)
Guest User
Stayed in Dec 2024
Couples
1 review
7.0/10
Posted on Jan 17, 2025
The initial room 328 had a very strong mold odor like basement, but later upon my complaint was changed to 314 on the same floor and that was better.
Gerhard
Standard King Room
Stayed in Mar 2025
Solo travellers
27 review
9.5/10
Amazing
Posted on May 2, 2025
Solid hotel in the city center of Cancun - I can recommend it.
Lan
Stayed in Oct 2023
Couples
6 review
8.0/10
Very Good
Posted on Nov 19, 2023
Had all the fixings of a great hotel. However, corners were cut in ways to make for a better experience. The room was not as nice and clean as pictured. The shower did not have great pressure. Our toilet barely flushed. You’ll also benefit from using ear plugs.
CAMILA ZHOU
Stayed in Mar 2024
Couples
38 review
8.0/10
Very Good
Posted on Apr 5, 2024
Nice hotel, good location, not far from transportation station. The service attitude at the front desk is also good. Most of the questions can be answered by them.
Guest User
Stayed in Jan 2024
Couples
34 review
9.0/10
Great
Posted on Feb 20, 2024
Very good hotel. Reasonable prices compared to most of Cancun. We will come back.
odiestars
Stayed in Oct 2023
Solo travellers
15 review
9.0/10
Great
Posted on Dec 18, 2023
The hotel room was comfortable. Didn’t really have any amenities available but there are shops and supermarket close by to be able to get some. The shower in my room was very weak for the water coming out and there was not much hot water so the water was not warm at all for showering. Bathroom was spacious and so was the room tho. Overall an ok place to stay for a short time.
Guest User
Standard King Room
Stayed in Mar 2025
Solo travellers
8 review
8.5/10
Very Good
Posted on Apr 11, 2025
Great location
Guest User
Stayed in Nov 2023
Couples
6 review
9.0/10
Great
Posted on Dec 22, 2023
Convenient location for a night, very close to the Ado bus station.
Gaetan
Stayed in May 2022
Business travellers
1 review
6.5/10
Posted on Jun 19, 2022
The hotel has a good looking entry / face but the room are pretty bad looking, it looks like they just build it and didn’t finish it, it’s just concrete and there is no deco !
My toilet couldn’t be flushed I had to put off the lid and do it by the inside.
My door was really really hard to open
Good for couple days but not for a week
Guest User
Stayed in May 2022
Solo travellers
1 review
9.5/10
Amazing
Posted on Jun 7, 2022
Outstanding 4 star mexican hotel. The restaurant is good, the staff is excellent and accomodating. The rooms are nicely supplied and ordered. The house keeping great. The location is right on the main road to Cancun *****, but close to city amenities also. The parking garage is right underneath the hotel, very convenient but might be filled in the busy season. Would definitely book again.
Guest User
Stayed in Oct 2024
Travel with friends
15 review
9.5/10
Amazing
Posted on Nov 18, 2024
Although it is far from the hotel zone, it has good access to downtown and the bus terminal. The room was also clean and spacious.
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Takano Kosuke
Stayed in Sep 2024
Travel with friends
3 review
7.5/10
Posted on Nov 7, 2024
This hotel is located in downtown, with a supermarket right in front of it. It is located away from the so-called luxury hotels, but it is quite convenient for going to Islammujeres. It is affordable and easy on the wallet for long-term stays.
Unfortunately, the shower in the room I stayed in only had cold water, which was a real pain. If you're unlucky, that might happen.
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Nga Man
Stayed in Mar 2024
Couples
4 review
6.5/10
Posted on Apr 19, 2024
The hotel is quite big, and it is in downtown Cancun. There is a night market and a lot of street food just outside the door. There is also a supermarket next to it. The location is next to the ADO bus station, which is very convenient. But let's be honest, the hotel provides insufficient personal supplies, including toothpaste, toothbrushes and slippers.
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LoveTravelingg
Stayed in Feb 2024
Solo travellers
7 review
7.5/10
Posted on Mar 26, 2024
The hotel is very close to the ADO bus station. I had to catch the 6am flight the next day, so I took the 4am ADO bus to the airport and decided to stay near the bus station. In addition, I joined a one-day tour to see the Mayan Pyramids. The meeting point was more than ten minutes’ walk from the hotel, and the meeting time was 5:40 in the morning. So I decided to live near ADO station, and there are different restaurants and night markets nearby. The hotel is more comfortable than expected, meets expectations, and is cost-effective.
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Guest User
Stayed in Oct 2024
Couples
3 review
4.0/10
Posted on Jan 16, 2025
The interior is older than the exterior and the room had a mildewy smell.