Broadbeach Hotels with Balcony

Our experience was good. The apartments are well organised and no lengthy check-in process like other places. A bit surprised after paying the amount due weeks before and then being requested for another $500 prior to checking in otherwise the booking can't be guaranteed. Most people take American Express in the accommodation industry and this was also a surprise. Apart from that it was a very pleasant state and we will book it again if we get a good deal.

This time I stayed in a double room type. Generally speaking, it is a clean hotel. It is also located on the beach. It only takes three to five minutes to walk to the beach (as in the picture, it is the beach next to the hotel). It is quite convenient. The only regret is that the counter service hours are very short, from 9 to 16 on weekdays, and only from 9 to 12 on holidays. If you need help opening the door outside the service hours, you need to pay 50 Australian dollars. The hotel also has a swimming pool, but it seems that the usage rate is not high. I hardly saw anyone using it for three days after staying there. Maybe they all went to the beach!

We had a confirmed booking from Trip.com but when we arrived at reception they did not have our booking. It was not Trip’s fault as apparently an intermediate company bungled the booking. The Blues fest was on so everything was booked out for 100km2. Fortunately the very kind manager at the Phoenician miraculously found a 1 br apartment for us and saved the holiday. The hotel is lovely and very central. Cannot fault it but confirm your booking directly with the hotel

Great stay and great location. I loved the pool area with the nice hot tub, indoor and outdoor pool and sauna. It was great relaxing on our anniversary. The hotel is a little dated but it was still very nice

Stayed in Unit 1902 and loved it. Great views and the location is so convenient the car wasn't needed. The reception staff were friendly and helpful with any questions. I can't wait to visit again

We enjoyed our stay at the Aria apartment. It's in a Great Location with a great view; however, the noise of the large bins being collected in the street each morning at 6:30 a.m did spoil our sleep-ins. The most disappointing factor was the smell of the bathroom towels. I suggest a note to the company about laundering the towels.

Freshly renovated, just needs pictures rehung and towel rails. Great location, quiet but only short walk to action. Views from the 16 floor were worth it! We hope to visit again soon

Very handy location within walking distance to restaurants, beach and entertainment and secure onsite parking. Basic amenities, dated and tired. For price I had expected more. Simple things like matching crockery and newer furniture void of marks etc would really enhance the overall experience. Also, microwave had been damaged/burnt so stunk out room and we were wary to use.

The actual place once we got settled was pretty good. The only issue that we really had was that the kitchenette was not clean enough. There were little tiny bug/ants that came out onto the counters every morning, or whenever we’d leave the counter unattended for a while. The utensils in the kitchen weren’t cleaned properly and we had to use boiling water to clean everything before using them. When we arrived we had to wait for the room to be finished, which we didn’t mind at all it was only a 10 min wait, but they had sprayed this air refresher so much that when we went inside we couldn’t get the smell out for an hour or two even w the balcony door open and the fans running. Other than that the bed, air conditioning, TV and rest of the amenities were good. The location was just perfect and super close to the beach. And the staff were very friendly.

As an old customer for this hotel, I was well knowing of the location and comprehensive facilities and it offers good value for money...This stay time was a pleasant surprise, we were upgraded to The Star ****** Residents, a luxurious apartment complex across the street on the 23rd floor. The great view from the balcony of the 23rd floor is absolutely perfect, and there are also public lounges, barbecue areas, swimming pool, Spa, gyms on the 20th floor, all of which are free use... The location downstairs is still outstanding (within walking distance to shopping mall, restaurants, bars, clinics, post office, banks, club, supermarkets, and train station). The room space is just right for a family of three (please refer to my picture detail). The staff always well friendly... I will keep this unique experience in mind💕Thank you