Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 18, 2025
B ~ Leng
The check-in went smoothly until the receptionist told us that we had requested a non-AC room (with the AC to be disconnected during our stay), supposedly based on a note from Trip.com. I told the receptionist that I definitely did not make such a request—especially not in the middle of summer—and asked to see the note from Trip.com.
They couldn’t show me the note and instead claimed that, since I was now denying the request, the note had already been removed.
We were checked into a non-AC room, and the hotel promised to send a technician to reboot the AC. That never happened. Eventually, we were moved to another room where the AC was already functioning.
The whole situation felt suspicious. It seemed like the receptionist was trying their luck by placing us in a non-AC room. What’s even more ironic is that the new room had a welcome note addressed to me, while the non-AC room was completely bare, with no such note.
We definitely won’t be coming back. The hotel staff came across as insincere and pretentious.
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Price per night from:PLN 1,124
Posted on Jun 7, 2025|Standard Room
Guest UserThe hotel is located on the Internaciol city where many com=nferences and MICE event take place, so is a quiet area most of the times except when events take place.
The Italian restaurant was fine and the service also friendly.
Car parking was easy but the access from the hotel was a bit far.
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Price per night from:PLN 344
Posted on Oct 29, 2025
Guest User
Staying in this hotel was quite a miserable experience, barely adequate for a hostel, never mind a 3 star establishment.
The room (although quite clean) was tiny for our party of two. The luggage occupied almost half of the floor, making us jump over it when we needed to move across the room. The window was facing the railway, which was expected on the one hand, but sleeping with it open was very noisy in the morning.
Here is the list of things that were missing compared to a standard hotel experience:
- no kettle (had to be asked for)
- just two paper/plastic cups in the bathroom, no ceramic mugs in the room
- no tea, coffee or anything really to have a snack with
- no safe in the room (common one at the reception)
- no fridge (seriously?)
- no slippers (and they don’t provide them)
- no towel heaters or radiators in the room
- just 3 towels for two people, no hand towels
- no bath robes
- no bide or hygienic shower
- no toilet brush (are you for real?)
- one trash can (without a bag)
- extremely small rooms, no adequate space for two luggage bags
On the positive side, the breakfast was decent, though nothing to write home about. Hot and protein-rich options were definitely limited.
The staff were friendly and helpful. However, upon check-in, I was charged 60EUR as a damage deposit which was not stated when I booked a room. I’m yet to have it returned.
The hotel/network drives this alleged “eco-friendly” agenda but in reality it’s just extreme economy and penny-pinching at the guests’ expense. Very disappointing. 1/5.
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Price per night from:PLN 312
Posted on Nov 3, 2025
Guest User
We had a wonderful stay at Hotel Charlemagne By HappyCulture in Lyon! Everything exceeded our expectations. The hotel is modern, clean, and very comfortable, with spacious rooms and a peaceful atmosphere — a real plus in the city center. The location is perfect: just steps away from the Perrache station, tram and metro stops, and within easy walking distance to the old town and the riverside. There are also plenty of restaurants, cafés, and shops nearby.
The staff were exceptionally friendly and helpful, and they kindly allowed us to check in early at no extra cost. Breakfast was delicious and offered a good variety. Overall, this hotel offers excellent value and a perfect base for exploring Lyon. We’ll definitely stay here again on our next visit!
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Price per night from:PLN 395
Posted on Apr 3, 2026
Anonymous UserThe hotel's location is great, just about 100 meters from the subway exit. There's a supermarket about a 5-minute walk away, and during the day, there's a small market near the subway station where you can buy fresh fruit. Being on the main road means you don't have to worry about coming back late at night. The room size was decent, especially considering European rooms tend to be small, and the cleanliness was also good. My only complaint is the terrible soundproofing; you can hear people walking around upstairs very clearly, which made it hard to sleep at night.
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Price per night from:PLN 241
Posted on May 29, 2026
_IlluminateThe location is great, right in the city center. The host was very welcoming; we arrived super early on the first day and stayed in the lobby for a long time, and they didn't rush us out. The room is super small, and even though there are two bathrooms, one is only for showering and not for using the toilet. The toilet in the other bathroom had some issues with the hot water. Only one of the two bedrooms has a door. However, considering the low price and cleanliness, it's still worth it.
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Price per night from:PLN 194
Posted on Jun 16, 2025|Standard Room
KhaioonIt is just next to the Lyon Congress Centre, but a distance from the old town. Not much eatery around the neighbourhood, but the public transport is just a stone throw away from the hotel. Easy to get around with the public transport. The staff was very friendly and helpful. We had a problem with hot water shower and they send help very soon after our call. The breakfast was good too, but not much changes for the three days I was there.
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Price per night from:PLN 403
Posted on May 3, 2026
Guest User
Hotel Vabec is in a fantastic location, right by the river. It's very close to both bus and metro stations, and the surrounding area is quiet and feels very safe. Getting to various attractions and restaurants from the hotel is also incredibly convenient. The rooms are a bit small, but the overall vibe is very cozy. The front desk staff are warm, friendly, and professional. My only minor regret is that there's no mini-fridge in the room, which makes it inconvenient for storing cold food, and there's no kettle either.
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Price per night from:PLN 307
Posted on Mar 10, 2023
Guest User
Excellent hotel. The day cost $82. Booked less than a week.
The location is not central , but it is the final and the bus is holly.
Our windows were with a beautiful view on the river - thank you very much reception that went to the meeting and gave us a room with the view as we asked.
The number is small, but for one night the most.
Everything is clean and stylish. I liked hooks with hangers.
The transparent toilet is certainly scary !
In general - all well , all questions to designers.
I would like to note that you have left things with passports and money for storage on the resepshne - all in value and safety ! Thank you to honest staff
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Price per night from:PLN 275
Posted on Jan 15, 2026
Guest User
The location is good in the sense that it is close to the tram station. Unfortunately, there were a few homeless tents set up directly under the bridge between the tram station and the hotel, and we had to walk past them to get to the hotel. That part felt a bit unsafe. However, aside from the homeless tents located directly under the bridge, the surrounding area was very clean, and we didn’t see any graffiti at all. The bridge area was really the only part that felt uncomfortable.
When we arrived around 1:00 PM, no one was at the front desk. There was a sign saying the staff member was in the breakfast area, but there was no indication of where that was. A phone number was provided, but no one answered when we called. We understood that check-in wasn’t until later, but we simply wanted to leave our luggage so we could start exploring the city. After waiting about 20 minutes, a staff member finally arrived and informed us that our room would not be ready until 5:00 PM, even though the stated check-in time is 3:00 PM.
We came back around 6:00 PM to check in, and the ladies assisting us were really nice and welcoming, which helped improve the overall experience. We rented this place with another family, and they were able to place us on the same floor next to each other, which was super awesome and very much appreciated.
Once we were checked in, we did like the hotel. We requested that the sofa be converted into a bed for our girls, and this was done promptly, which we really appreciated.
We stayed for only two nights, and there was no housekeeping service during our stay. It’s unclear whether housekeeping would be provided for longer stays. We were expected to take out our own trash and keep the kitchen area clean. While I understand washing dishes and cleaning up after ourselves, having to dispose of trash ourselves was inconvenient and should have been clearly communicated on the website. It was also odd that guests are expected to clean, yet dish soap and sponges are not provided unless you specifically ask for them.
Overall, I wouldn’t consider this an aparthotel, as it lacks many services typically provided by a hotel. It feels more like a furnished apartment rather than a hotel-style accommodation.
That said, we paid less than $100 USD per night during New Year’s Eve, which is excellent pricing. I would stay here again for the price and the level of service provided, but it would be helpful if the self-service expectations and the surrounding walking conditions were clearly communicated beforehand—for guests who may be willing to pay more for less work or for those who are not comfortable walking past the homeless area.
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Price per night from:PLN 303