Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 2, 2024
Guest User
Located in the center of Chicago, it is convenient to travel. Unlike ordinary hotels, it is a single-family villa. You need to call to enter when you check in. Free parking is too rare in the city center. Also free breakfast, drinks and snacks
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Price per night from:£114
Posted on May 3, 2026
Guest User
The hotel's location is great, making it super convenient for dining out and shopping, and transportation is easily accessible. The cleanliness was good, with tidy and hygienic bedding and amenities. The soundproofing in the room was quite good, especially for a US hotel. However, the window in this room type faced a building that was too close, so there wasn't much of a view.
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Price per night from:£309
Posted on Jul 11, 2026
Guest User
The room was really clean, well-equipped, nice, and the views were absolutely amazing. We enjoyed the pool area almost every day. However, the service and management are incredibly disappointing. During our 4-night stay, the Xfinity TV system didn't work at all. We reported it to front desk, but nobody showed up. As sports fans, we missed the NHL Finals and the soccer World Cup entirely. On top of that, the hotel has been holding an $800 security deposit on my credit card for nearly a month since check-out. I have sent two emails directly to the General Manager, to request compensation for the broken amenities, but I have been completely ignored. Very unprofessional post-stay customer service. Beware of their communication failures.
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Price per night from:£200
Posted on Oct 30, 2023
Guest User
I had a very good experience staying at this hotel. First of all, the hotel room is very comfortable, the bed is neat and clean, and it provides me with a good sleeping environment. In addition, the hotel's facilities are also very complete, including free high-speed Wi-Fi, air conditioning, mini bar, etc., which met all my daily needs. The hotel's restaurant is also great, providing a wide variety of food options, allowing me to enjoy delicious dining services during my stay. More importantly, the hotel's staff have a very good service attitude, are enthusiastic and considerate, and solved various problems I encountered. Overall, I am very satisfied with my stay in this hotel.
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Price per night from:£357
Posted on May 3, 2022
张
A motel like this is great in downtown Chicago with no parking spaces. It takes 15 minutes to walk from Cloud Gate. It was cold and windy when we went there, so it was quite a long journey. But if you can travel by car, it's great to come back without worrying about the parking space! The hotel is very clean, all the staff are of Mexican descent, but the attitude is generally friendly, that is, the front desk calls me every evening, once saying that the car is not correct, once saying that there is no parking coupon, because the phone really does not understand, I have to run The front desk used translation software to figure it out. There is a huge McDonald's nearby, as well as a small grocery store, so you don't have to worry about eating and drinking. The nearby hotels are also very popular, and there are also resident performances, and the level is also very high.
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Price per night from:£101
Posted on Jan 17, 2025
Anonymous User
The air conditioner makes noice very loud. Room is old and not so cleaned.
I checked in on 28 Dec 24 around 7 pm and The receptionist was quite impolite.
The picture is in downtown Chicago not the hotel.
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Price per night from:£103
Posted on Aug 21, 2023|2 Queen Beds Room
JuyoumeishiThe room is very clean and the accommodation is very convenient. It is very close to the exhibition hall and is generally very convenient
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Price per night from:£122
Posted on Jul 18, 2019
PEIYU
The location is good. There is a Japanese supermarket on the opposite side and there is a big chain supermarket a little further away. About 15 minutes drive from the airport, there is an airport shuttle. The pick-up point for the shuttle bus from the airport to the hotel is a bit complicated. It’s a bit complicated to ask which terminal it is. I searched for a long time before I found the bus center close to Terminal 2 to board the bus (opposite the boarding location) Hilton Hotel). The breakfast is okay, this is a very good one based on the American breakfast. The equipment in the room is perfect. Although the hotel is old, it doesn't smell. The hotel staff are also very kind. This is a very satisfying stay.
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Price per night from:£60
Posted on Jun 18, 2023
Guest User
There is no shuttle from the airport and trip does not include the telephone number to the hotel. Breakfast is dry cereal and no hot water for instant coffee. I had to take a taxi at airport to get there and with no telephone number of the hotel almost one hour to get there 45 dollars for the taxi making this no Bragin. stay somewhere else unless you have a car until trip.com gets there act together. In the morning I had to take city pubic bus to station,
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Price per night from:£56