Find Greenville Hotels With Balcony

The holes has lots of outside work going on. Inside was clean and room was nice. The disappointment was BREAKFAST is NOT INCLUDED. We stay at many Courtyards and most if not all include breakfast. Even there website says breakfast is included. Well, we will not be staying here again.

We enjoyed one night at this gorgeous hotel! This was a quick holiday getaway for myself and my teen daughters. The hotel facilities are top notch with beautiful decor and amazing views and location. We enjoyed the pianist in the lobby, drink up check in, easy valet service and storage of luggage while we walked around downtown before leaving. The staff were overall extremely friendly with only a few exceptions that were just mediocre. The room had lots of seating which was nice as well as soft blankets on the bottom of the beds, although the blankets looked as if they needed a wash with some spots of things so unfortunately could not use. We enjoyed hanging out by the fireplace and being able to walk to the beautiful scenery of the river, great shopping, and food options such as Gather GVL food hall and ice cream at Marble Slab. And I was thrilled the cute little holiday market right outside the hotel was open for us to shop around and grab some great smelling holiday candles. Breakfast at Between the Trees was amazing - highly recommend the omelets and blueberry pancakes!

The hotel is clean and hygienic. The water supply was stopped from 10pm on the night we checked in to 12am the next morning. Fortunately, the hotel front desk had notified us in advance. Otherwise, we would have no water to use when we got up at 3 a.m. to catch a flight the next morning.

Nice, new-ish hotel about two blocks from the Falls at Reedy Creek trail and directly across the street of the minor league baseball stadium. About five blocks from the main shopping district downtown; an easy stroll. We had a top floor room (8th floor) and was pretty quite overall. You can still hear traffic noise even that high up. The hotel was very clean and well managed. I liked the onsite parking garage included with the room. Don't know if I'll ever get used to paying $300 or so a night for any hotel, but it is what it is. And at least it has a kitchenette. Breakfast was much improved from the time I was there during COVID, which was nothing more than a granola bar and water. I would definitely stay again, even with the price.

The people here are rude. The lady at the desk when we checked in told us breakfast ended at 10 am on weekdays, yet when we came down the next morning at 9 am they had already had the entire breakfast section cleaned up and gave my husband and I nasty looks and eye rolls when we mentioned we thought it was open later. The rooms were nice, there were some questionable things on a wall and door here and there that housekeeping missed, I just hope they remembered to change the sheets before we laid down. The location was beautiful. We drove down to Falls Park on the Reedy River before we realized we could have just walked! We took the car back afterwards and just walked to dinner, which was not the greatest but that's another review. The parking is mostly valet, unless you can find yourself a close enough spot somewhere else. We took the valet, and it seemed as though the price of the valet was already included in the price I paid to Trip.com! The gentlemen we so sweet, the only problem was one of them seemed to be sweating a LOT. We were afraid the car was going to smell from his sweat soaking into our seats! LOL. The lady at the desk when we checked out was the worst, she rolled her eyes and gave me attitude when I asked about the second charge on my bank account. She told me that it was an authorization charge, but guess what honey? It went through and I have been double charged for this room. I'm going to tell you right now it does not deserve that much money. A week after my trip, when the charge finally went completely through, I called the hotel and explained my situation and asked for a refund. She told me there must have been something wrong with the website I paid to and refused to look any further into it for me. So I called Trip.com and spoke to Yolanda. She heard what I was saying, told me she was going to call the hotel and get it straightened out, and when she came back she had the name of the person she spoke to at the hotel (Maria), told me Maria sees now how it was a mistake to charge me and is promising a full refund within a few days. Yolanda went above and beyond to make sure I got my refund. She could have just told me to call the hotel again and explain it better, but she took it into her own hands and got me what I wanted. The people at this hotel are awful, but the location is convenient and beautiful. If you are willing to deal with stupid people for the length of your stay, just keep in mind you might be like me and have to deal with them even a week after.

We stayed here last year and I said it was a nice place but needed a fridge and a microwave to make it great Well what do you know, a fridge and a microwave greeted us. Still had a funky smell and some very loud guests (hence the half star). Overall however significantly better than last time .... well worth the stay