GGuest UserThe facilities are very good, the health is generally the service is particularly lightning protection, especially Ryan, the manager who received the reception, is full of lies, especially unreliable.
The beginning of the story starts with Ryan receiving us: we are looking for someone to pick us up to the villa, because the villa is in the village, the car is not able to drive in, so take the initiative to contact the villa head Ryan. 1. No reply to messages, no answer: This Ryan manager does not reply to messages on WhatsApp, so I found another manager to urge Ryan to reply to messages. And the manager killed the serial caller, directly refused to answer customer calls many times.
2. Late reception: After we arrived at the parking lot outside the villa village, it was completely inconsistent with the punctual reception that we had communicated before. We were nearly 20 minutes late. The two of us took a lot of luggage and then exposed to the sun for 20 minutes. The late Ryan manager rode his battery car to pick us up. The reply was: There is an emergency, there is an accident (the usual trick in Southeast Asia)
3. Obsessed with cheating money: the name is help us about SPA, we choose the most expensive one 600,000 door-to-door SPA, and then feel that we are stupid money, tell us to pay 100,000 more people, equivalent to two to pay 200,000 more; My first reaction was that Ryan was going to cheat money, and then he quarreled with him and finally said to help us save 200,000.
Irresponsible:
(1) I am a person who likes to live in villas very much. Every time I live in various villas, I will encounter patient and responsible guides to introduce villas and understand local characteristics and room environment. But this Ryan did not have any guidance and introduction.
(2) Laundry service is even more eye-catching: the day before, Ryan said that he needed laundry service, he said that he needed to pay, we said no problem, willing to pay, we told him that the dirty clothes need to be washed three times, this Ryan directly agreed and said no problem. The next afternoon, I went home and found that the clothes were not washed at all, and I confiscated them. Then I asked him and said: Forgot it. I really met such an irresponsible person for the first time.
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