Puri Santrian Reviews

I enjoyed my stay at this resort very much! The resort is absolutely lovely. Nice restaurants, spas, beach and bars around the area. Staff responded quickly to requests and were welcoming. The area is quiet but busy enough for a bit of excitement. I definitely felt like it was more an area for couples and families. I did have a misunderstanding (verdict still out) with one of the staff, but the management made every effort to make up for it. I appreciated the effort, however as a solo traveler, some mishaps shouldn’t happen. Some one in a previous comment mentioned that they saw certain guests getting more attentiveness from staff, and I definitely experienced this from some. But it wasn’t over the top, they were still very nice, never disrespectful or anything. I was most disappointed in the breakfast. They served the same things everyday 😣, nothing change. But the banana & pineapple pancakes were DELICIOUS 🤤! I wanted more authentic Indonesian foods. Also There are no elevators to rooms on top floors so specify your preference when booking if stairs would be a problem. Would I stay again? Yes.

Fabulous as always. We have stayed many times and it is always of the highest standard. The staff, facilities, service, food is exceptional. Highly recommend

We had a fabulous 3 nights in the Santrian good breakfast , fabulous service , we were lucky enough to upgraded the the club room . Lots of pools and on the beach .

The best hotel in sanur if you are rich Very friendly staff Look after you all the time Incredible garden and swimming pool

The location was great and at the quieter end of Sanur. Service and staff were excellent.

Very nice hotel! Professional staff. Please was great to relax on the beach. Perfect with a 2-year old kid!

really like this hotel, best beach nearby

Comfortable spacious room, slightly dated but no concern for this. TV I felt is too small to watch from bed. Pool is large but very much chlorinated so expect to smell for about 2 showers worth. Breakfast buffet was extensive but did not eat there. On the beach front a big plus.

Excellent hotel with everything you need at a fair price:)

Excellent in everything.

Second time at puri Santrian. You won’t be disappointed staying here, they have everything you could possibly need and the staff are incredibly helpful and friendly. Awesome buffet Breakfast too!

Was unimpressed with Superior room on arrival - small and dingy, not comfortable. PowerPoints weren’t international and my adapters didn’t fit the circular indentation - Altho they provided an adaptor immediately on request. Next day mentioned wasn’t happy with room. Was immediately upgraded to Club Room which was larger, fresher, brighter, had a sofa, and shared private pool. It was much better. Staff were very responsive, friendly and kind. Facilities were lovely. Location great. Sea water clear but lots of reeds and rocks. Grounds were shady and beautiful! Enjoyed my stay 😊.

Extended my stay for the wonderful experience, but too bad, left superior room, the hotel is full house, still enjoy it…

Very nice ambience, family friendly and superb service. Everyone is very nice and makes you feel welcome especially Dawn. I would highly recommend. Very friendly management who went above and beyond to make our stay enjoyable.